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Established international iGaming company on the lookout for Customer Service Executive (Swedish Speaking) Form part of an international iGaming company Chance to kickstart your career with growth opportunities   Location: Malta Workplace: Hybrid   Your Role: Assist customers via live chat, email, and phone, providing timely and effective support. Take ownership of more complex issues, ensuring they are resolved efficiently. Collaborate with internal teams and external partners to resolve customer concerns. Process KYC verification and enhanced due diligence when necessary. Review and approve withdrawal requests in line with security protocols. Conduct daily security checks to monitor new accounts and transactions. Analyze customer interactions and provide feedback to improve services and self-help resources. Support CX initiatives by contributing insights on customer trends and system improvements. Handle additional tasks as required by the Customer Experience Management team.   What You Bring: Fluent Swedish (spoken and written) with strong communication skills. Interest in sports and casino is a plus. Analytical mindset and problem-solving abilities. Ability to work flexible shifts, including night shifts. Previous customer service experience is an advantage. Strong multitasking skills and ability to work in a fast-paced environment.   What’s in It for You? Competitive salary of €26K + Bonus Relocation support Quarterly team events and weekly company socials Hybrid work setup with a home-office setup allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Business Development Manager  Remote role (live anywhere in Europe) Market-leading Sportsbook Provider First key role in Europe Heavily new-business focused role A leading global sportsbook technology provider is seeking a Business Development Manager to drive the business’ expansion across Europe.   The business has an established international presence with over 1,000 employees globally and provides sportsbook solutions to operators and aggregators worldwide.   This is a unique opportunity to join a well-established sportsbook provider and play a key role in building its European commercial presence.   Key Responsibilities: Identify and secure new partnerships with iGaming operators and aggregators Build and manage a strong pipeline of new business opportunities Represent the company at key industry events and conferences Requirements: 4+ years’ sales or business development experience, ideally within iGaming Proven track record in new business generation Experience selling sportsbook products Strong network across operators within less regulated markets  Fluent English required (Turkish or Spanish beneficial) The role is fully remote and can be based anywhere within Europe. The position offers a strong base salary, alongside a competitive commission and bonus structure, rewarding successful new business development and partnership growth.  

Senior Game Producer  A powerhouse B2B iGaming business are looking for a Senior Game Producer to help build the next generation of slot games. In this role, you’ll own the full lifecycle of game production, from concept and math design to certified release, shaping the creative vision and player experience. You’ll work closely with designers, developers, artists, and mathematicians to create high-quality, commercially successful slot titles that stand out in a competitive market. Key Responsibilities Own the end-to-end production of slot games from concept to release Define game vision, mechanics, and features with cross-functional teams Conduct market and competitor research to inform product decisions Collaborate with game mathematicians on RTP, volatility, and gameplay feel Write clear game design and production specifications Manage the production pipeline to deliver high-quality games on schedule Oversee certification and regulatory compliance Requirements 4+ years producing games in the iGaming industry Experience launching successful slot titles Strong understanding of slot mechanics, player engagement, and monetization Ability to balance creative vision with data-driven decision making Excellent communication and documentation skills

Marketing Officer ? Malta | Hybrid A leading international brand in the luxury real estate sector is looking for a creative Marketing Officer to join its growing marketing team in Malta. This role will suit someone who enjoys creating engaging digital content and wants to work with a premium brand promoting high-end properties to a global audience. Key Responsibilities Manage the social media content calendar and create engaging posts aligned with the brand Design and adapt visual content using Canva Film and produce short-form video / reels showcasing properties for social media Support email marketing campaigns and manage subscriber lists Assist with marketing collateral, branded materials and website updates Coordinate with internal teams and external marketing partners Requirements 2+ years’ experience in a marketing or digital marketing role Strong written and spoken English Experience managing social media platforms and analytics Proficiency with Canva and familiarity with email marketing tools (e.g. Mailchimp) Ability to create engaging short-form video content Highly organised, proactive and able to manage multiple tasks Interest in the real estate or luxury sector is a plus. What’s on Offer Competitive salary + performance bonus Hybrid working & flexible hours Early finish Fridays (2pm) Health insurance & wellness allowance Birthday leave and enhanced holiday benefits Training, mentoring and industry events If you're a creative marketer looking to grow your career with a global luxury brand, we’d love to hear from you.

Role: Compliance Lead - Swedish Speaking  Malta - Hybrid Full time Summary: My Client, a well-established iGaming business on Malta, is looking for a Compliance professional to lead their Swedish Gambling Compliance. You will ensure the company meets all regulatory and licensing requirements. Act as the main expert on Swedish regulations, manage reporting to authorities, handle escalated complaints and regulatory investigations, lead internal/external audits and more. Requirements: 4+ years of iGaming compliance experience, including the Swedish market, strong regulatory and audit experience, fluent English and Swedish, and ability to work cross-functionally with internal teams and regulators. Benefits: Competitive salary + bonus, hybrid work, up to 40 remote days per year, health insurance, wellbeing allowance, and office perks.

Pentasia is actively looking for Game Presenters (Relocation to Armenia)!   The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.   If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!   Responsibilities: Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!) Engage with players through verbal interaction in the game chat, providing guidance and support as needed. Demonstrate honesty and accuracy in all aspects of game presentation. Attend mandatory meetings and training sessions as required. Adhere to designated work schedules and dress code standards. Always uphold the highest professional standards.   Required Qualifications: Fluent in spoken and written Korean and English. Strong sense of responsibility and attention to detail. Presentable appearance and grooming. Passion for delivering exceptional customer service. Willingness to work flexible hours, including night shifts, weekends, and public holidays.   Benefits and offer: Salary NET €3,500 + incentives. Relocation with Visa assistance. Performance-based bonuses. Company accommodation. Medical insurance coverage. Access to free language courses. Teambuilding activities and corporate events. Complimentary tea, coffee, and refreshments. Flexible working schedule. Free parking facilities. Privilege card for additional perks. Corporate gym access.

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Title: CRM Specialist Location: Düsseldorf, North Rhine-Westphalia, Germany Work Structure: Hybrid (4 Days On-site / 1 Day WFH) Salary: Competitive (Depending on Experience)     About the role Pentasia are supporting a globally recognised iGaming organisation in their search for a CRM Specialist. In this role, you will execute CRM campaigns across multiple European markets, managing automated lifecycle journeys to improve customer engagement, retention, and player value. The role involves using data and technology to optimise campaigns, while collaborating with internal teams to deliver targeted promotions, loyalty initiatives, and multi-channel communications.   Key Responsibilities You will take ownership of key activities that contribute to their competitive advantage, including: Executing lifecycle and promotional CRM campaigns across multiple European markets Managing automated lifecycle flows, ensuring onboarding, engagement, and reactivation campaigns are continuously optimised, tested, and reported on to maximise performance metrics Managing loyalty programmes to drive retention and increase player value Planning and executing large seasonal campaigns used across both acquisition and retention channels Managing communication channels including email, SMS, push notifications, and in-app messaging Coordinating campaign content creation with creative teams   What you’ll bring Strong organisational skills and the ability to manage multiple projects simultaneously Fluency in English and German (written and spoken) Strong analytical and numerical skills A passion for CRM and data-driven marketing   Desirable skills It would be beneficial if you also have experience in: Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Experience in developing and executing customer retention strategies Experience with Salesforce Marketing Cloud (Content Builder, Journey Builder etc.) Experience with Excel   What you’ll get in return Support both your career development and wellbeing: Learning and development programmes designed to accelerate your growth Performance tools and feedback systems to support career progression Employee assistance programmes providing support for you and your family Health insurance Life assurance Income protection   If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

Job Title: Regulatory Compliance Manager Malta  Fulltime - Hybrid  My client, a sportsbook and gaming operator on Malta is looking for a Regulatory Compliance Manager to join the team and support the MLRO. You will lead regulatory compliance across all active and prospective jurisdictions. Key Responsibilities Lead and develop the Regulatory Compliance team. Oversee daily compliance across sportsbook and casino operations. Maintain and improve regulatory controls, policies, and procedures. Act as main contact for regulators and integrity bodies. Manage audits, regulatory reporting, and remediation plans. Oversee license applications, renewals, and regulatory changes. Support integrity monitoring and reporting obligations. Provide compliance training and regulatory guidance. Review new market regulations for potential expansion. Experience & Qualifications 3+ years of experience in sports betting/iGaming compliance. Direct experience with gaming regulators and licensing processes. Bachelor’s degree  Experience with audits, renewals, and regulatory change management. Skills Strong communication and stakeholder management. Confident leader with sound judgment under pressure. Highly organized with strong prioritization skills Benefits Private health insurance Monthly fitness allowance + an attractive salary 

We are looking for a System Architect to lead the design, implementation, and evolution of our private deployment of the Protos Sensor Data System. The role involves overseeing technical architecture, guiding custom transformation solutions, and ensuring data consistency, performance, and integration with enterprise BI systems. Key Responsibilities: Design the overall technical architecture and system evolution plan for the Protos system, responsible for private deployment. Lead the design, technical review, and implementation oversight of custom transformation solutions for the Sensor Data System within the existing private environment. Maintain a deep understanding of the architecture and performance across the full data lifecycle: acquisition, transmission, computation, storage, and querying of Sensor Data. Resolve key challenges in custom transformation processes, including tracking models, data consistency, latency, data loss, and system stability. Integrate Sensor Analytics with enterprise data warehouses and BI systems to ensure data availability and analytical consistency. Qualifications: Experience with private deployments of Sensor Data systems and participation in deep customization or modification of private deployments. Strong understanding of core components and data flow mechanisms in the Protos sensor architecture (collection, message queue, computation, storage, query). Ability to design, review, and supervise technical solutions at the architect or technical manager level. Solid background in data storage, including layered modeling, indicator system design, and advanced SQL capabilities. Understanding of BI systems and business analytics scenarios to translate technical advancements into actionable business data capabilities.