We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Senior Affiliate Manager
Location: Malta
Work Setup: Office-based role
Travel Requirements: The successful candidate must be open to travelling internationally for industry expos/conferences such as ICE, SiGMA and other networking events, as well as occasional visits to additional company HQs and partner locations.
Role Overview:
Our client is looking for a commercially driven Senior Affiliate Manager to take ownership of affiliate operations on a global level across multiple markets and verticals, rather than focusing on a single country or region.
This is a strategic and hands-on opportunity for someone who understands international affiliate marketing within iGaming and can help build structure, processes and long-term scalability within an evolving affiliate setup. The role offers strong long-term growth potential, with the opportunity to develop into a Head of Affiliates position over time and build regional teams globally.
Key Responsibilities
Manage and grow affiliate partnerships across multiple international markets
Develop and organise the global affiliate function and help establish scalable internal processes
Build and maintain strong relationships with affiliates, partners and key stakeholders
Identify new affiliate opportunities and growth channels across various geographies
Analyse affiliate performance and optimise campaigns based on market trends and KPIs
Coordinate affiliate activities across different regions and support future team expansion
Monitor traffic quality and identify potential fraud/scam activity, particularly within high-risk markets such as Brazil
Work closely with internal teams to improve reporting, communication and operational efficiency
Attend industry events, expos and networking conferences internationally
Requirements
Proven experience within the iGaming industry, particularly across Online Casino and Sportsbook
Strong understanding of international affiliate marketing across multiple regulated and non-regulated markets
Experience managing affiliates globally rather than within a single local market
Strong exposure to LATAM/Brazil, Canada and Australia markets
Previous experience managing or leading teams is highly desirable
Ability to work in a relatively unstructured environment and build processes from the ground up
Understanding of different affiliate acquisition channels and how they vary across markets
Commercially minded with strong communication and relationship-building skills
Fluent English required
Spanish and/or Portuguese would be considered a strong advantage
Does this sound like you or someone you know? Apply now or reach out to me directly at: chrysavgi.patera@pentasia.com
Customer Support & Risk Control Manager (Sao Paulo, Brazil)
We are hiring a Customer Support & Risk Control Lead to join a fast-growing international iGaming company expanding its operations in Brazil.
This role will lead both Customer Support and Risk Control teams, ensuring an excellent customer experience while maintaining strong fraud prevention, risk management, and operational controls.
Key Responsibilities:
Manage Customer Support and Risk Control daily operations.
Lead, coach, and develop frontline teams.
Handle complex customer escalations involving payments, account issues, KYC, bonuses, and platform-related concerns.
Monitor and investigate fraud, bonus abuse, multi-accounting, payment risks, chargebacks, and suspicious user activity.
Track team KPIs, service quality, productivity, and operational performance.
Improve processes, SOPs, workflows, and operational efficiency.
Collaborate closely with Product, CRM, Payments, Compliance, and Tech teams.
Requirements:
5+ years of experience in Customer Support, Risk, Operations, or related areas.
At least 2 years of people management experience.
Experience managing customer escalations, operational processes, and risk investigations.
Strong analytical and problem-solving skills.
Experience working in fast-paced, high-volume environments.
Professional English communication skills.
Nice to Have:
Experience within iGaming, sportsbook, casino, fintech, e-commerce, or digital platforms.
Knowledge of KYC/AML, payment risk, fraud prevention, and CRM/ticketing systems.
Experience building or scaling operational teams.
What We're Looking For:
Hands-on leader who can balance customer experience and risk management.
Strong executor with excellent attention to detail.
Calm under pressure and comfortable handling sensitive situations.
Data-driven, proactive, and highly organized.
This is an excellent opportunity to join an international company during a key growth phase and play a strategic role in building and scaling operations in Brazil.
Title - Game Producer - Slots
Salary - Competitive depending on experience
Location - Europe
Structure - Remote
Here at Pentasia, we are partnered with a very exciting slots studio currently looking to expand their team. This time I'm looking for a Game Producer to join on a fully remote basis (Employee of record or B2B).
Key experience
- Previous experience in slot production with a track record of successful launches.
- Deep understanding of slot games and industry trends.
If interested, don't hesitate to reach out or click the link below for more information.
As a Senior iGaming Recruitment Consultant, you will be responsible for building and scaling Pentasia’s Spanish-speaking LATAM market from our Orlando office. You will manage the full recruitment lifecycle autonomously while developing strong client and candidate relationships across the iGaming and sports betting sector.
The role carries a clear mandate to generate consistent revenue, drive business development across LATAM, and contribute to building a sustainable and profitable regional business aligned with Pentasia’s global strategy.
What will you be doing?
Identify, engage, interview and assess high-quality candidates across Spanish-speaking LATAM markets
Build and manage candidate pipelines for current and future roles across key territories (e.g. Mexico, Colombia, Peru, Argentina, Chile)
Develop long-term relationships with candidates and clients to drive repeat placements and referrals
Source talent through networking, social media, referrals and direct approaches
Manage applications, shortlisting, references and candidate communication throughout the process
Develop and manage relationships with new and existing LATAM clients, proactively qualifying opportunities
Take and qualify job briefs to ensure accurate and effective delivery
Deliver candidates aligned with client expectations, timelines and market realities
Identify and develop new business opportunities including retained, recurring and exclusive work
Promote Pentasia’s services and build trusted partner relationships with key LATAM accounts
Network actively across LATAM iGaming markets (events, digital communities, referrals)
Consistently achieve or exceed revenue and performance targets
Maintain a strong and sustainable LATAM sales and delivery pipeline
Deliver a high standard of service to both clients and candidates
Build deep market knowledge across LATAM iGaming, including trends, risks and hiring challenges
Use CRM systems, data and reporting to track performance and improve outcomes
Collaborate with global teams to leverage relationships and opportunities
Mentor and support junior consultants where appropriate
Key Skills
Account Management: Builds and grows LATAM client relationships towards trusted advisor status
Business Development: Proactively identifies and converts new LATAM opportunities
Commercial Accountability: Delivers consistent revenue and manages personal pipeline effectively
AI, Data & Systems Usage: Uses tools, CRM and data to optimise performance and delivery
Market Expertise & Talent Advisory: Demonstrates strong LATAM iGaming knowledge and provides insight-led recommendations
Leadership & Talent Development: Acts as a role model and supports development of junior team members
Strategic Thinking: Aligns activity to LATAM growth strategy and identifies expansion opportunities
Key Experience
Fluent Spanish & English (essential)
Proven 360 agency recruitment experience essential
Strong business development background with a track record of billings
Experience recruiting within iGaming, social/mobile/AAA gaming, fintech, or digital sectors (preferred)
Experience building or developing new markets or regions (highly advantageous)
Strong relationship-building and stakeholder management skills
Highly organised with strong pipeline management
Comfortable working in a fast-paced, target-driven environment
Key Behaviours
Look for Group Opportunities: Shares leads, candidates and insights across the business
Know Your Stuff Deeply: Builds deep LATAM market expertise to enhance credibility and output
Value Relationships Over Transactions: Focuses on long-term partnerships over short-term wins
Create Time for Learning: Demonstrates continuous improvement and growth mindset
Excellence in All You Do: Delivers consistently high-quality work and sets strong standards
Entrepreneurial Mindset: Takes ownership of building and scaling the LATAM market
Why Join?
Work as part of a small tight-knit, highly successful Americas team with a fun, motivated atmosphere in the Orlando office, whilst being supported by a global powerhouse in iGaming recruitment & consultancy
Blue ocean opportunity in a rapidly growing market
Rapid career advancement opportunities
Market leading commission structure
Opportunity to put your stamp on this and make it your own
Location: Milton Keynes, England
Model: Hybrid - 2 days remote
FTC: 12-month
We're looking for a Data Engineer to join our client's team and play a key role in shaping how data is collected, managed, and leveraged across the business.
In this position, you'll work closely with business and technical stakeholders to build reliable data solutions, improve reporting capabilities, and deliver meaningful insights that support strategic decision-making.
You'll help ensure data is accessible, accurate, and actionable, while contributing to the ongoing evolution of our analytics function.
Key responsibilities include:
Designing, maintaining, and optimizing data pipelines, integrations, and data storage solutions
Collaborating with development and business teams to ensure data is available, reliable, and fit for purpose
Building and enhancing reporting frameworks, dashboards, and analytics processes to support operational and executive teams
Identifying trends, opportunities, and business drivers through advanced data analysis
Supporting the development of predictive models, customer segmentation initiatives, and other data-driven projects
Promoting data literacy across the organization by translating complex findings into clear, actionable insights
Mentoring analysts and contributing to the growth and maturity of the analytics function
What we're looking for:
Strong experience with MSSQL, Power BI, DAX, Google Analytics, APIs, and ETL/ELT processes
Experience working with data integration and automated data acquisition tools
Previous experience leading or mentoring analytics or data teams
Strong stakeholder management and communication skills.
My client is a pioneering Web3, Crypto Betting and Gaming technology platform and solution provider. They are revolutionizing the crypto betting industry with cutting-edge technology and innovative solutions.
An ideal candidate would be a very experienced Program Manager with experience in the iGaming, Gambling and Crypto space. If your a strategic thinker with a passion for the job and a drive to lead, then this is the role for you!
They are offering a fully remote working model within the UK and Europe and a very attractive salary.
If your looking to take your career to the next level then you should APPLY or email me - matt.chapman@pentasia.com
Job Title: Technical Compliance Specialist – iGaming (Finland) Location: Finland (Fully Remote) Type: Full-Time | Consultancy
We are supporting a specialist iGaming Consultancy that is partnering with operators, suppliers, and platform providers across regulated markets globally. The team delivers expert compliance, licensing, and technical advisory services that help clients launch and scale in complex jurisdictions. As we deepen our presence in the Nordic region, they are looking for a sharp, detail-oriented Technical Compliance Specialist based in Finland to join our growing team.
The Role
As Technical Compliance Specialist, you will serve as their primary expert on the Finnish gambling regulatory landscape, supporting clients through technical certification, regulatory submissions, and ongoing compliance obligations. You will act as a bridge between our clients' technical teams and regulatory bodies, ensuring products meet all applicable standards under Finnish law as well as any forthcoming re-regulation developments.
This is a client-facing consultancy role — you will manage multiple engagements simultaneously, advising on everything from RNG certification and game mathematics to platform integration requirements and responsible gambling tooling.
Key Responsibilities
Advise clients on technical compliance requirements for the Finnish market, including game certification, platform standards, and data localisation obligations
Monitor and interpret regulatory developments from Finnish authorities (e.g. the Ministry of Internal Affairs, Poliisihallitus) and assess technical impact on client products
Support clients through pre-launch technical audits and liaise with approved testing laboratories (e.g. BMM, GLI, NMi)
Review and analyse technical documentation including PAR sheets, RNG certificates, RTP declarations, and integration specifications
Provide gap analyses against Finnish regulatory requirements and draft remediation plans
Track the progress of Finland's potential gambling market re-regulation and advise clients on preparation strategies
Collaborate with internal legal and regulatory consultants to deliver holistic compliance solutions
Build and maintain relationships with Finnish regulatory contacts and industry stakeholders
Contribute to the development of internal knowledge bases, compliance frameworks, and client-facing guidance documents
Requirements
Essential
Demonstrable experience in technical compliance, game certification, or regulatory affairs within the iGaming industry
Strong working knowledge of Finnish gambling regulation.
Resident in Finland with full right to work; fluency in Finnish and English
Familiarity with technical standards relevant to online gambling (RNG testing, RTP, game math, platform security)
Experience working with or liaising with test laboratories and certification bodies
Ability to interpret technical documentation and translate requirements for non-technical stakeholders
Strong organisational skills with the ability to manage multiple client projects in parallel
Desirable
Experience in a B2B consultancy or professional services environment
Knowledge of other Nordic or EU regulated markets (Sweden, Estonia, Netherlands, etc.)
Familiarity with MGA, UKGC, or other major licensing frameworks
Background in software QA, platform integration, or iGaming technical operations
What We Offer
Competitive salary commensurate with experience
Fully remote working within Finland, with occasional travel for client meetings and industry events
Exposure to a diverse portfolio of clients across operators, suppliers, and platform providers
A collaborative, expert team with deep iGaming regulatory knowledge
Opportunity to play a leading role in shaping our Nordic practice as the Finnish market evolves
Regulatory Legal Counsel
Location - Malta or UK
Hybird
I am supporting a reputable iGaming business who are looking for a Regulatory Legal Counsel to support in various areas within the legal space, including -
· Providing expert advice on specific and complex gaming matters in countries of interest.
· Preparedness to build an in-depth knowledge of online gaming regulations and developments relevant to the activities of Kambi and its existing and potential clients
· Drafting of legal and regulatory analyses and risk assessments.
· Facilitating compliance with applicable laws and regulations.
· Preparing regulatory, licensing and compliance documents.
· Developing and maintaining relationships with national and international regulatory authorities.
· Producing simple and actionable interpretations of the rules applicable for each business unit.
· Ability to analyse regulatory issues and provide succinct solutions during discussion at Board/Exec level.
· Excellent soft skills for management of in house teams; recognition of individual drivers of performance and ability to motivate, inspire and lead; skilled in mentoring and coaching juniors to up-skill and cross-skill teams.
· Taking the lead as Project Manager for regulatory projects from beginning to end, as well as implementing a compliance project.
· Producing and reviewing regular reporting submitted by/to gaming authorities.
· Carrying out projects related to the regulatory scope (Sports Ethics, Responsible Gaming, Anti-Money-Laundering, data protection).
· Managing external law firms and ensuring firms comply with pre-agreed fee estimates.
· Providing legal training to trainees and internal stakeholders.
· Coaching, supervising and motivate junior members of the Legal team.
· Drafting, negotiating, and reviewing contractual agreements
Qualifications and skills required:
· Qualified Solicitor (5-6 Years PQE).
· Experience dealing directly with regulators.
· Ability to work on various projects simultaneously in a fast-paced environment.
· Excellent written and verbal communication skills.
· High levels of initiative, pragmatism and common sense.
· Curiosity with a keenness to innovate, improve processes and drive efficiencies.
· Ability to work both independently and in a team.
· Inspire respect and confidence with internal and external contacts.
· Attention to detail.
Location: London, United Kingdom / Malta
About the role:
A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure. With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide.
As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business.
Key Responsibilities:
Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities
Support operational routines related to casino, sportsbook, and other gaming products
Track operational incidents and coordinate with internal teams to support resolution processes
Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements
Monitor platform performance and operational KPIs
Validate configurations, content, and operational flows before launches and activations
Support operational testing and post-release validations alongside Product and Tech teams
Assist in documenting processes, workflows, and operational best practices
Identify opportunities to improve user experience and platform efficiency
Ensure adherence to internal policies, compliance standards, and local regulations
Requirements:
Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments
Strong analytical and problem-solving skills
Experience monitoring KPIs and operational performance
Ability to manage multiple priorities in fast-paced environments
Strong organizational and communication skills
Experience working cross-functionally with multiple stakeholders
Knowledge of digital platforms and online operational environments
Advanced or fluent English for daily communication with global teams
Availability to work onsite in São Paulo/SP
Nice to Have:
Previous experience with online casino and sportsbook operations
Familiarity with CRM tools, back-office platforms, or operational systems
Understanding of user journeys within iGaming platforms
Experience in international or high-growth companies
Basic knowledge of operational metrics and data analysis
Familiarity with Brazilian betting regulations
What We Offer:
Opportunity to join a globally recognized and rapidly expanding iGaming company
International and collaborative work environment
Exposure to global operations and strategic projects
Career growth opportunities within a fast-scaling business
Innovative and performance-driven culture
Health insurance reimbursement support
Dental insurance for employees and dependents
20-day paid contract recess period
Birthday Day Off
Modern and flexible work environment with no dress code
Head of Sportsbook
We are representing a new social-first sportsbook and we're looking for a Head of Sportsbook to own it commercially, operationally, and strategically from day one.
This is a P&L role. You will own GGR, margin and hold, manage our managed-trading partnership, define liability and bet-acceptance policy, shape the product roadmap, and build the trading and risk function from scratch through to a 24/7 desk. You will be the senior commercial voice on every decision that touches the sportsbook.
What we're looking for
8+ years in sportsbook trading, product or commercial leadership, with at least 3 years at senior level. Critically, you will have direct, hands-on experience operating in the African sportsbook market — you understand the regulatory environment, the accumulator culture, mobile-first behaviour, naira-denominated risk, and NLRC oversight from the inside.
You will have owned a regulated sportsbook P&L at meaningful scale and have worked with a managed-trading provider or run an in-house desk. Experience across West Africa more broadly, relationships within the Nigerian gaming ecosystem, and exposure to social or community-driven betting products are all strong advantages.
The role in a sentence
This is a greenfield opportunity for someone who has either run a sportsbook P&L or been the senior deputy on one — and who wants to set the policy rather than inherit it.