Location: Remote (Brazil preferred) About the Role: This is a key opportunity for an experienced VIP Manager to take ownership of the VIP function for a fast-moving online casino brand rooted in Brazil. The role focuses on designing a high-impact VIP program tailored to local players, building personal relationships with high-value users, and driving loyalty, retention, and revenue. The position is fully remote, ideally suited for candidates based in Brazil, and offers the chance to work in a nimble, non-corporate environment with plenty of autonomy. Main Responsibilities: Design and implement a VIP program specifically for the Brazilian market, including player segmentation and targeting strategies for high-value and emerging VIPs. Develop and execute personalized promotions, experiences, and loyalty rewards to retain and engage top-tier players. Serve as the primary contact for VIP customers via WhatsApp, Telegram, and phone, delivering a concierge-level service. Monitor player behavior to identify churn risks and proactively re-engage inactive or at-risk VIPs. Work closely with internal departments—marketing, payments, support, and operations—to deliver a seamless VIP experience. Report market trends and competitor activity to leadership and help shape overall VIP strategy. Desired experience: Native-level Portuguese and strong English communication skills. Proven background as a VIP Manager or Host in iGaming (online casino, sports betting, or social gaming). Solid understanding of Brazilian player preferences, cultural nuances, and local payment systems like PIX. Strong interpersonal and communication skills with a client-focused, sales-driven approach. Ability to design structured programs, create promotional frameworks, and manage reward budgets. Confident using data to evaluate player behavior and guide decision-making. Ideal for someone who thrives in fast-paced, agile environments with flexibility and ownership of their role.

About the Role: This position plays a vital part in strengthening the regulatory and compliance capabilities of a high-growth company operating in Brazil’s regulated market. It is ideal for a compliance professional who thrives in dynamic environments and brings hands-on expertise in managing legal risks, implementing internal controls, and aligning business operations with complex legal frameworks. The role offers the opportunity to shape compliance strategy while working closely with cross-functional teams and global counterparts. Main Responsibilities: Strengthen the compliance and internal control framework across multiple regulatory domains such as betting, data privacy, anti-corruption, consumer protection, and advertising. Track local and international legal developments and assist in updating internal policies and procedures accordingly. Work cross-functionally with legal, marketing, operations, and product teams to embed regulatory compliance into daily operations. Review and update governance documentation, ensuring alignment with legal requirements including Law 14.790/23, LGPD, and relevant ordinances. Conduct risk-based evaluations of internal processes and recommend necessary improvements. Perform due diligence and ongoing monitoring of third parties, affiliates, and partners. Drive internal training and awareness initiatives around compliance matters. Provide support for audits and regulatory reporting. Ensure alignment and coordination with global teams, balancing standardization with local requirements. Desired Experience: A university degree in Law, Business Administration, or related disciplines. Minimum of 4 years’ experience in compliance, risk management, or internal control roles within a regulated setting. In-depth understanding of the Brazilian regulatory landscape, including LGPD, anti-corruption regulations (e.g., FCPA, UK Bribery Act), and industry-specific requirements. Experience conducting compliance reviews, risk mapping, and due diligence processes. Skilled in both English and Portuguese, with strong communication and analytical skills. Exposure to legal or compliance tech tools, such as Power BI, is highly desirable. Professional certifications like CIPP, DPO, ACAMS, or ICA are beneficial but not mandatory. Familiarity with the iGaming industry would be considered a strong plus.

About the Role: A leading company in the iGaming industry is looking for a CRM Coordinator to support operations in the Brazilian market. This role is central to the delivery of personalized communications and campaigns aimed at maximizing customer engagement, loyalty, and lifetime value. With direct support from experienced CRM specialists and collaboration across marketing, content, and product teams, this position offers an opportunity to make a measurable impact in a fast-paced environment. Main Responsibilities: Lead communication and content strategies to enhance the user experience across all stages of the player lifecycle. Plan, execute, and optimize CRM campaigns — from campaign format and delivery methods to platform selection — with a focus on profitability and measurable outcomes. Develop and manage customer segmentation, lifecycle strategies, and retention plans to reduce churn and foster long-term loyalty. Create targeted promotional clusters based on user behavior, preferences, and engagement trends. Collaborate closely with marketing, content, and creative teams to align offers with player needs and determine optimal timing and communication channels. Research, curate, and deliver relevant content to resonate with the player base. Monitor and assess the performance of multi-channel campaigns (email, SMS, onsite, WhatsApp), delivering structured weekly and monthly KPI reports. Apply best practices from the CRM industry, demonstrate critical thinking, and maintain a data-driven, results-oriented approach to every project. Desired experience: Proven knowledge and hands-on experience in retention marketing and CRM campaign execution. Strong team collaborator with the ability to work cross-functionally in a fast-paced environment. Exceptional attention to detail and a deep understanding of customer-centric communication strategies. Fluent in written and spoken English. Experience working with digital design or creative teams to create compelling visual campaign assets. Highly organized, able to prioritize effectively and manage multiple ongoing initiatives. Skilled at handling complexity and making strategic decisions based on broader business goals. Familiarity with CRM tools like Optimove, Infobip, Intercom, Mixpanel, and bonus platform management is advantageous but not mandatory.   Collaboration and Reporting: This role is directly supported by the Head of CRM and other specialists within the CRM team. Will work closely with teams in Acquisition, Sports and Casino Product, and Sponsorships to ensure campaign alignment with broader business goals.