Turkish Speaking Customer Support Representative .
Why Join Us?
Join a rapidly scaling global provider of customer experience and back-office services for leading digital brands.
This is a full-time, on-site role (with remote flexibility for night shifts) where you'll work in a fast-paced, tech-driven environment supporting high-growth industries like gaming, e-commerce, and fintech.
Who Will You Work For?
You’ll be part of a company that powers customer operations for some of the world’s most dynamic online businesses. With multilingual support teams, streamlined workflows, and a focus on quality and scalability, they help digital-first brands deliver exceptional user experiences across markets.
Why This Role?
This is a hands-on opportunity to kick-start or grow your career in customer support. You’ll be at the frontline of communication, helping users with email-based support—no phone calls—while contributing to a high-performing, collaborative team that values quality and continuous improvement.
Key Responsibilities
- Respond to customer inquiries via email with professionalism, clarity, and empathy
- Identify and report suspicious or fraudulent activity to protect user integrity
- Log interactions accurately for tracking and quality assurance purposes
- Collaborate with teammates to streamline internal processes and improve customer experience
- Achieve individual and team-based performance KPIs
- Coordinate with internal and client teams to ensure seamless service delivery
- Provide flexible support across multiple workflows, clients, and markets as required
Requirements
- Fluent English with excellent written communication skills
- Proficiency in Turkish is essential
- 0–1 year of experience in customer support or a similar role
- Strong communication skills: clear, empathetic, and professional
- Quick learner with a growth mindset and openness to feedback
- Flexible availability, including willingness to work night shifts
Interested?
If you’re detail-oriented, eager to grow, and ready to support a global platform from day one—this role is for you.
Apply directly via LinkedIn or get in touch for a confidential chat.
Aya Hablas
Junior Recruitment Consultant
Apply for this job.
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