Training Manager .

Attractive Salary + bonus
On-site job
Operations industry
Europe
Job ref37897
Post DateAugust 29, 2025

Training Manager

Location - Sofia, Bulgaria

Onsite

A leading iGaming company is looking for a Training Manager to join the team .The Training Manager will lead the design and delivery of engaging training programs that improve team performance and enhance customer experience.

 

Key Responsibilities:

  • Develop and deliver onboarding and refresher training.
  • Supervise and guide the training team.
  • Create training materials, modules, and eLearning content.
  • Facilitate interactive presentations and sessions.
  • Identify performance gaps and provide targeted support.
  • Keep accurate training records and reports.
  • Align training with operational needs through cross-functional collaboration.
  • Promote a positive learning culture.
  • Stay current on table games rules and industry standards.
  • Contribute to revenue initiatives through training enhancements.
  • Perform other relevant duties.

 

Requirements:

  • Education: Bachelor’s degree or equivalent.
  • Experience: 3+ years in a training role, preferably in gaming or hospitality.
  • Skills: Strong communication, leadership, adaptability in teaching styles.
  • Technical: Proficient in Microsoft Office and training tools.
  • Language: Advanced English; other languages a plus.
  • Other: Familiarity with gaming operations is a bonus.

 

Perks & Benefits:

  • Social benefits (Multisport card, private health insurance).
  • Inclusive and welcoming environment.
  • Free coffee, tea, fruit, and kitchen access.
  • Referral bonuses.
Martha Edunyah

Martha Edunyah

Recruitment Consultant

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