Training Manager .
Attractive Salary + bonus
On-site job
Operations industry
Europe
Job ref37897
Post DateAugust 29, 2025
Training Manager
Location - Sofia, Bulgaria
Onsite
A leading iGaming company is looking for a Training Manager to join the team .The Training Manager will lead the design and delivery of engaging training programs that improve team performance and enhance customer experience.
Key Responsibilities:
- Develop and deliver onboarding and refresher training.
- Supervise and guide the training team.
- Create training materials, modules, and eLearning content.
- Facilitate interactive presentations and sessions.
- Identify performance gaps and provide targeted support.
- Keep accurate training records and reports.
- Align training with operational needs through cross-functional collaboration.
- Promote a positive learning culture.
- Stay current on table games rules and industry standards.
- Contribute to revenue initiatives through training enhancements.
- Perform other relevant duties.
Requirements:
- Education: Bachelor’s degree or equivalent.
- Experience: 3+ years in a training role, preferably in gaming or hospitality.
- Skills: Strong communication, leadership, adaptability in teaching styles.
- Technical: Proficient in Microsoft Office and training tools.
- Language: Advanced English; other languages a plus.
- Other: Familiarity with gaming operations is a bonus.
Perks & Benefits:
- Social benefits (Multisport card, private health insurance).
- Inclusive and welcoming environment.
- Free coffee, tea, fruit, and kitchen access.
- Referral bonuses.
Martha Edunyah
Recruitment Consultant
Apply for this job.
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New Career Opportunities
Latest Jobs.
Hybrid
Italy , Europe
Competitive Salary
Position Title: AML Compliance Specialist
Location: Rome / Hybrid (2 remote days per week)
Position Overview
A well established iGaming business in Italy is looking for an AML Compliance Specialist to support the implementation and ongoing enhancement of its Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) frameworks in Italy. This role will focus on transaction monitoring, case analysis, player behaviour reviews, suspicious activity reporting (SAR) to the FIU, and day-to-day operational tasks aimed at identifying and mitigating financial crime risks, working alongside the Legal and Compliance Manager.
Key Responsibilities
Conduct transaction monitoring and alert reviews to identify suspicious or unusual activity.
Support customer due diligence (CDD) and enhanced due diligence (EDD) processes.
Prepare and report suspicious behaviour to the Italian Financial Intelligence Unit (FIU), under the supervision and prior approval of the MLRO.
Draft and share internal reports with relevant stakeholders.
Assist in the development and implementation of AML monitoring rules and internal procedures.
Stay informed on relevant regulatory requirements
Assist the Customer Care team with AML and compliance-related customer inquiries.
Provide general support to the broader Stake Italy Compliance function.
Required Qualifications and Experience
Essential:
3-5 years of experience in AML/CFT, fraud, or player risk analysis, ideally within the gaming, payments, or financial services sectors.
Strong understanding of AML regulatory principles including CDD/KYC, transaction monitoring, and suspicious activity indicators.
Proficiency with AML/KYC software tools and case management systems.
Solid command of the English language (written and spoken).
Desirable:
Previous experience in a regulated online gaming or gambling environment.
A degree in Law or a related discipline.
AML certification (e.g., ACAMS, ICA) or a willingness to pursue one.
What's in it for you ?
An attractive salary + Hybrid working + a range of benefits !
Apply nowOn-site
Deputy Director of Risk Management
Yerevan, Europe
Competitive
Deputy Director of Risk Management
Onsite
Yerevan, Armenia
Overview:
A leading iGaming business is looking for an experienced and results-driven Risk Management professional with a strong background in building and optimizing enterprise-wide risk frameworks within the iGaming sector to join the team!
Key Areas of Expertise:
Enterprise Risk Management (ERM):
Design, implement, and continuously improve risk management frameworks tailored to the unique needs of online gaming platforms, including risk identification, assessment, mitigation, and monitoring.
Regulatory Compliance:
Ensure compliance with global iGaming regulations, licensing conditions, AML directives, and Responsible Gambling standards across multiple jurisdictions. Maintain up-to-date knowledge of evolving regulatory landscapes.
Fraud Detection & Prevention:
Lead development and execution of advanced fraud strategies to mitigate bonus abuse, multi-accounting, payment fraud (e.g., chargebacks, stolen payment methods), and collusion.
Player Risk Profiling:
Create and apply data-driven models to monitor betting patterns, identify potential problem gambling behaviors, and deploy responsible gaming tools (e.g., deposit limits, self-exclusion, real-time alerts).
Internal Audits & Investigations:
Conduct thorough internal audits and investigations into suspicious activity or incidents. Provide timely resolution and implement corrective actions as needed.
Leadership & Collaboration:
Work closely with departments including Compliance, Payments, Marketing, Customer Support, and Product to align risk strategies with broader business objectives. Mentor and support risk team members to foster a culture of risk awareness.
Risk Reporting:
Deliver clear and timely reporting on risk exposures, mitigation plans, and forecasts to executive leadership and relevant committees. Support compliance with external audit and regulatory requirements.
Technology Integration:
Optimize and implement advanced risk management tools and platforms
Skills & Qualifications:
Deep knowledge of iGaming environments
Strong command of AML, fraud prevention, and cybersecurity standards
Proficiency in risk management software, analytics tools, and reporting systems
Excellent crisis management and business continuity planning skills
Exceptional communication abilities
Fluent in English and Armenian; Russian is an advantage
Benefits :
Bonus, gym allowance, health Insurance + an attractive salary
Apply nowOn-site
Las Vegas, Europe
Attractive Salary + bonus
Training Manager
Location - Sofia, Bulgaria
Onsite
A leading iGaming company is looking for a Training Manager to join the team .The Training Manager will lead the design and delivery of engaging training programs that improve team performance and enhance customer experience.
Key Responsibilities:
Develop and deliver onboarding and refresher training.
Supervise and guide the training team.
Create training materials, modules, and eLearning content.
Facilitate interactive presentations and sessions.
Identify performance gaps and provide targeted support.
Keep accurate training records and reports.
Align training with operational needs through cross-functional collaboration.
Promote a positive learning culture.
Stay current on table games rules and industry standards.
Contribute to revenue initiatives through training enhancements.
Perform other relevant duties.
Requirements:
Education: Bachelor’s degree or equivalent.
Experience: 3+ years in a training role, preferably in gaming or hospitality.
Skills: Strong communication, leadership, adaptability in teaching styles.
Technical: Proficient in Microsoft Office and training tools.
Language: Advanced English; other languages a plus.
Other: Familiarity with gaming operations is a bonus.
Perks & Benefits:
Social benefits (Multisport card, private health insurance).
Inclusive and welcoming environment.
Free coffee, tea, fruit, and kitchen access.
Referral bonuses.
Apply now