Training Manager .
Attractive Salary + bonus
On-site job
Operations industry
Europe
Job ref37897
Post DateAugust 29, 2025
Training Manager
Location - Sofia, Bulgaria
Onsite
A leading iGaming company is looking for a Training Manager to join the team .The Training Manager will lead the design and delivery of engaging training programs that improve team performance and enhance customer experience.
Key Responsibilities:
- Develop and deliver onboarding and refresher training.
- Supervise and guide the training team.
- Create training materials, modules, and eLearning content.
- Facilitate interactive presentations and sessions.
- Identify performance gaps and provide targeted support.
- Keep accurate training records and reports.
- Align training with operational needs through cross-functional collaboration.
- Promote a positive learning culture.
- Stay current on table games rules and industry standards.
- Contribute to revenue initiatives through training enhancements.
- Perform other relevant duties.
Requirements:
- Education: Bachelor’s degree or equivalent.
- Experience: 3+ years in a training role, preferably in gaming or hospitality.
- Skills: Strong communication, leadership, adaptability in teaching styles.
- Technical: Proficient in Microsoft Office and training tools.
- Language: Advanced English; other languages a plus.
- Other: Familiarity with gaming operations is a bonus.
Perks & Benefits:
- Social benefits (Multisport card, private health insurance).
- Inclusive and welcoming environment.
- Free coffee, tea, fruit, and kitchen access.
- Referral bonuses.
Martha Edunyah
Recruitment Consultant
Apply for this job.
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A leading iGaming company is looking for a Training Manager to join the team .The Training Manager will lead the design and delivery of engaging training programs that improve team performance and enhance customer experience.
Key Responsibilities:
Develop and deliver onboarding and refresher training.
Supervise and guide the training team.
Create training materials, modules, and eLearning content.
Facilitate interactive presentations and sessions.
Identify performance gaps and provide targeted support.
Keep accurate training records and reports.
Align training with operational needs through cross-functional collaboration.
Promote a positive learning culture.
Stay current on table games rules and industry standards.
Contribute to revenue initiatives through training enhancements.
Perform other relevant duties.
Requirements:
Education: Bachelor’s degree or equivalent.
Experience: 3+ years in a training role, preferably in gaming or hospitality.
Skills: Strong communication, leadership, adaptability in teaching styles.
Technical: Proficient in Microsoft Office and training tools.
Language: Advanced English; other languages a plus.
Other: Familiarity with gaming operations is a bonus.
Perks & Benefits:
Social benefits (Multisport card, private health insurance).
Inclusive and welcoming environment.
Free coffee, tea, fruit, and kitchen access.
Referral bonuses.
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Primary liaison for all Payment Service Provider relationships, ensuring service alignment with business objectives and operational excellence.
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Lead negotiations of commercial agreements, including SLAs, pricing models, and contract terms, to optimize service quality, scalability, and cost efficiency.
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Essential:
Experience in a payments, fintech, or product specialist role, ideally within the online gambling or e-commerce industry.
Strong analytical skills with experience reviewing financial data (e.g., payments reports, transaction logs).
Proficiency in monitoring dashboards or payment systems (e.g.Tableau).
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Strong knowledge of online gaming regulations
Excellent communication and problem-solving skills
Detail-oriented, proactive, and able to work independently
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Central office & parking
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