About the role: Our client is seeking a Technical Account Manager to join their Operations team and support their continued expansion across Latin America. This role sits at the intersection of Technical Operations, Engineering, and Client Services, ensuring the successful delivery, stability, and performance of operator and provider integrations. The successful candidate will act as the primary technical contact for clients, managing integrations, supporting live production environments, troubleshooting technical issues, and coordinating with Engineering teams to ensure a seamless customer experience.   Main Responsibilities:  Serve as the primary technical point of contact for operator and provider partners across Latin America. Manage technical integrations from onboarding through to production go-live. Monitor live production environments and proactively identify technical issues affecting clients. Coordinate technical incidents, escalations, and resolutions with Engineering and NOC teams. Investigate API, connectivity, and integration-related issues to minimise service disruption. Analyse logs and technical data to assist with troubleshooting and root cause investigations. Support operational improvements to enhance platform stability and service delivery. Work closely with Commercial, Product, Engineering, and Operations teams across multiple regions. What we are looking for: Previous experience within the iGaming industry. Hands-on experience within a NOC, Technical Operations, or 24/7 Production Support environment. Strong understanding of API integrations, network connectivity, and troubleshooting live production issues. Ability to investigate logs, analyse incidents, and coordinate technical escalations with Engineering teams. Excellent English communication skills, with Spanish or Portuguese considered a strong advantage. Strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced production environment.

About the Company Our client is an established international online technology business operating within the regulated gaming and betting industry. With decades of experience, they have built a reputation for delivering highly reliable, scalable products that serve customers across multiple global markets. Engineering sits at the heart of the business, with a strong focus on building high-performance systems capable of processing large volumes of real-time data while maintaining exceptional reliability and availability. About the Role We are looking for an experienced Senior Backend Engineer to join a newly established engineering team responsible for developing the next generation of backend services supporting trading, risk, and core platform capabilities. This position offers the opportunity to influence technical direction from the beginning, working on both new product development and the evolution of existing enterprise systems. You will collaborate closely with engineering, architecture, and product teams to design solutions that are scalable, resilient, and built for high-volume production environments. Key Responsibilities Design, develop, and maintain scalable backend services using C# and .NET. Build high-performance distributed systems capable of handling large volumes of real-time data. Develop integrations with internal and external platforms using modern messaging technologies and APIs. Enhance and modernize existing services while maintaining system stability and compatibility. Troubleshoot production issues using monitoring, logging, and performance analysis tools. Contribute to architectural decisions and engineering best practices. Support automated deployment pipelines and containerized applications. Work closely with cross-functional teams to deliver reliable, high-quality software. Example Projects Developing high-throughput data processing services that consume and transform real-time information from multiple external sources. Building scalable integration services for third-party providers with a focus on reliability and performance. Enhancing core backend services to support new platform functionality while ensuring stability for existing applications. Improving platform performance, monitoring, and operational resilience across distributed services. Requirements 5+ years of commercial experience developing applications with .NET and C#. Strong background designing scalable distributed systems and microservices. Experience working with event-driven or message-based architectures using technologies such as RabbitMQ or Kafka. Experience building REST APIs and familiarity with gRPC or WebSocket communication. Knowledge of Redis, Kubernetes, and cloud platforms, preferably Azure (AWS experience is also valuable). Experience with monitoring and observability platforms such as Grafana, Splunk, or OpenTelemetry. Comfortable working with CI/CD pipelines and containerized deployments. Experience using AI-powered developer tools such as GitHub Copilot, Cursor, or similar. Ability to work independently while contributing effectively within a collaborative engineering team. Degree in Computer Science or equivalent commercial experience. Nice to Have Experience working in highly regulated or data-intensive industries such as fintech, financial services, payments, or online gaming. Knowledge of automated integration or simulation testing. Experience with GitOps and continuous deployment tools such as Argo CD. Familiarity with actor-based concurrency frameworks such as Akka.NET. Experience building low-latency, mission-critical backend platforms.

About the Role This role reports directly to the HQ Marketing Director and works closely with our Regional AM and global functions. It is designed for a hands-on senior marketer who wants ownership of a region without management overhead. You will personally drive paid media buying, influencer development, and campaign execution across the Latin American region. We are looking for someone who has done this work at scale before and is energized by execution. Key Responsibilities Personally manage promotional partnerships and content output across all regional channels (Paid Ads, Streamers, Telegram, Affiliates, etc.). Plan and execute regional marketing campaigns, supporting AM and operator co-marketing activities. Help maintain, expand, and deepen partnerships with existing major streamers in the Brazilian market. Build local influencer and streamer networks from scratch across Spanish-speaking markets (Mexico, Peru, Chile, Colombia, Argentina, etc.). Coordinate with local affiliate networks on marketing collaboration, planning affiliate-side promotional assets and campaigns. Deliver weekly work progress reports. Deliver monthly quantifiable performance reports (including market intelligence, competitor analysis, and emerging channel opportunities). Requirements 5+ years of iGaming marketing experience, with a focus on Spanish-speaking Latam markets. Native-level Spanish, fluent Portuguese and English for business communication. Proven regional marketing experience with major Operators or Providers (operator-side preferred). Hands-on experience building local influencer networks or executing GTM in new markets. Willing to travel internationally as business needs require. Required to complete a 2-4 week onboarding training at Taiwan HQ upon joining.