My client is transforming customer service across gaming and sports through industry-specific AI, partnering with major operators to deliver intelligent automation that elevates  player experience and drives operational efficiency. As they expand their global delivery footprint, my client is seeking a Senior Product Manager to anchor U.S. product operations and help translate vision into execution for their next-generation AI platform. The Role This is a hands-on, delivery-focused product leadership position based in the New York / New Jersey area (hybrid model, minimum three days in office). You will coordinate roadmap execution across distributed AI and engineering teams, ensure alignment and quality, and help convert founder-level strategy into tangible product outcomes. Working closely with senior leadership and global engineering teams (US, UK, APAC), you’ll drive prioritization, execution, and release readiness for complex AI-driven products. Key Responsibilities Translate strategy into execution: Convert leadership vision into quarterly plans, milestones, and measurable outcomes. Own roadmap delivery: Manage backlogs, sprint priorities, and release schedules across multi-timezone teams. Champion product quality: Collaborate with QA and Engineering to meet AI accuracy, reliability, and UX standards. Monitor AI performance: Partner with Evals/QA teams to track hallucination incidents and model consistency. Stay customer-aligned: Work with Customer Success and POC teams to integrate customer insights into product decisions. Drive impact with data: Use performance metrics and AI evaluation data to influence roadmap and prioritization. Run discovery sprints: Validate new features, integrations, and AI enhancements through structured research and testing. Report clearly: Provide concise, structured delivery updates and surface risks or trade-offs to leadership. About You A structured, execution-focused product leader who thrives in fast-moving environments and is passionate about building scalable AI-driven products. Requirements 5+ years of Product Management experience (SaaS, gaming, AI, or related tech). Strong background in agile delivery and cross-functional collaboration. Experience working with distributed engineering teams across time zones. Familiarity with QA processes and AI evaluation frameworks. Data-driven mindset with the ability to translate metrics into product decisions. Excellent communication and stakeholder-management skills. Bonus Skills Experience with CRM, customer service, or messaging-platform integrations. Interest in iGaming, sports, or AI innovation. Why Join? Influence the next generation of AI-powered customer engagement in gaming and sports. Collaborate with global teams across the US, UK, and APAC. Work directly with founders and senior technical leaders driving real AI innovation. Competitive compensation, performance incentives, and potential equity participation.

Our client, a global iGaming operator, is seeking an experienced Senior iGaming Community Manager to build, scale, and engage their rapidly growing player community. This is a key strategic role focused on user engagement, retention, and brand loyalty across multiple digital channels. The Role: You will be responsible for developing a world-class community presence from the ground up…driving growth, boosting player activity, and creating an engaging environment for users across social and community platforms. This role is ideal for someone who thrives in a fast-paced, innovative iGaming environment and has a strong player-first mindset. Key Responsibilities: Community Strategy & Growth Build and scale a vibrant iGaming community from 0 ? 1. Develop and execute community operation plans, content calendars, and engagement events (e.g., live streams, online competitions, feedback forums). Drive user acquisition and traffic growth across all community channels. Engagement, Moderation & Player Support Monitor community sentiment in real time and respond to player inquiries. Manage player interactions, resolve conflicts, and maintain a positive, safe, and compliant environment. Use AI and community tools to streamline moderation and improve operational efficiency. Content Creation & Platform Management Produce engaging iGaming content (match insights, guides, updates, short-form video, etc.). Manage multi-platform presence across Discord, Telegram, X/Twitter, Reddit, and more. Encourage user-generated content and foster an active creator-driven community. Data & Optimization Track key metrics (engagement, retention, conversions) using analytics tools. Deliver monthly reporting, propose A/B tests, and drive continuous optimization using data-backed insights. Compliance & Risk Management Ensure all activities comply with global iGaming, KYC/AML, and responsible gambling standards. Proactively mitigate compliance risks and potential PR issues. Cross-Functional Collaboration Partner with Product, Operations, and Customer Support to turn player feedback into actionable improvements. Support campaigns and product launches that drive both acquisition and retention. Requirements: 5+ years of community management experience, including 2+ years in iGaming, online casino, sportsbook, or online entertainment. Proven success managing large-scale communities (10,000+ active users). Strong content creation skills, including basic graphic design and video editing. Proficient with analytics tools (Excel, Google Analytics) and social/community management platforms. Deep understanding of iGaming regulations, KYC/AML, and responsible gambling frameworks. Highly collaborative, player-centric, innovative, and able to navigate fast-paced environments. Why Apply? This is an opportunity to join a forward-thinking iGaming brand and take ownership of community strategy on a global scale. You’ll shape culture, lead innovation, and directly impact user loyalty and business growth.  

My client is an established and rapidly expanding technology business developing and operating innovative gaming platforms and solutions. With a global presence and a strong focus on innovation, they are now expanding into the Canadian market and building a new team in Toronto. Responsibilities: Define and drive the product strategy and roadmap for Canadian brands. Enhance user interfaces and experiences across client-facing platforms using a data-driven approach. Conduct market research and competitor analysis to identify opportunities for product growth. Collaborate closely with cross-functional teams including Marketing, Design, and Engineering to deliver new features, platform improvements, and system integrations. Partner with Legal and Compliance teams to ensure full adherence to Canadian gaming laws and regulations. Collect and prioritize requests from Operations and Marketing teams. Monitor and analyze product performance and user behavior to inform ongoing development. Manage the full product lifecycle from concept through to launch. Act as the key contact for all product-related initiatives within your domain. Lead and mentor a small team of Product Owners, guiding them in translating product concepts into actionable technical requirements. Requirements: 5+ years of experience in product management, ideally within complex, mobile-first applications. Proven success delivering digital products from ideation to launch. Strong analytical skills and a data-driven mindset, with experience using tools such as Google Analytics, GTM, or Power BI. Excellent communication, presentation, and organizational abilities. Experience within the gaming or digital entertainment sector is highly desirable. Desirable Experience: Previous iGaming experience. Experience launching products in North American markets. Understanding of regulated market requirements.