Senior Customer Support Specialist (Finnish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Relocation Provided. Workplace: Hybrid Salary: Up to €30k + Bonus   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Finnish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Senior Customer Support Specialist (Swedish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Workplace: Hybrid Salary: Up to €30k + Bonus + Relocation to Malta package   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Swedish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Risk & Fraud Analyst (Night Shift | Remote Europe)   Location: Remote (Europe) Schedule: Night shifts only (UTC-based) Salary: Up to €45,000 DOE (with a B2B) Industry: Crypto Casino / iGaming   Overview We’re looking for a Risk & Fraud Analyst to join a fast-moving crypto casino environment, focused on protecting the platform through real-time monitoring, player behaviour analysis, and fraud prevention. This is a hands-on, night shift role, suited to someone comfortable working at pace, making quick decisions, and operating across both crypto transactions and casino activity.   Your Role Monitor player activity, transactions (crypto & fiat), and gameplay in real time to detect suspicious behaviour Investigate fraud risks including bonus abuse, multi-accounting, and irregular wagering patterns Review and approve withdrawals while ensuring proper risk checks and controls Analyse casino performance and player trends to identify anomalies or exploitation Conduct account-level investigations, including cross-checking linked profiles and behaviours Work closely with internal teams (support, product, compliance) to resolve issues and improve controls Manage alerts, flags, and escalations efficiently, ensuring timely action Contribute to ongoing improvements in fraud detection processes and risk strategy   Mandatory Requirements (Must-Have) 1+ year experience working with blockchain / cryptocurrencies, with clear understanding of different networks and transaction flows 1+ year experience with online casino products, including games (slots, live casino, etc.) and mechanics such as bonuses, promotions, and tournaments 2+ years working with data analysis tools (SQL, advanced Excel, Tableau or similar) and handling large datasets Ability to work night shifts (UTC) Hands-on experience with KYC/KYT and fraud detection tools in a day-to-day operational setting Strong written and verbal communication skills, comfortable working cross-functionally Able to work independently, make decisions quickly, and operate in a process-driven environment   What’s in It for You Salary up to €45K DOE Fully remote across Europe Dedicated night shift role Work at the intersection of crypto and iGaming Opportunity to grow in a fast-evolving environment