Live Casino Coordinator .
A company operating in the online casino sector is seeking a Live Casino Coordinator to support the day-to-day management and continuous improvement of their live casino products.
We are looking for someone who combines live casino experience within an operator environment.
Main Responsibilities:
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Serve as the primary contact point for Live Casino suppliers, facilitating communication and ensuring service issues are resolved promptly.
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Track uptime, player engagement, and performance metrics for Live Casino tables, escalating any disruptions or concerns to relevant departments.
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Support the implementation of new Live Casino offerings, including game launches, new tables, and promotional events.
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Partner with CRM, marketing, and product teams to schedule and deliver engaging campaigns that support business objectives.
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Analyse key data points, such as player activity and table performance, to identify patterns and opportunities for optimisation.
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Maintain promotional and product content across desktop and mobile platforms, ensuring accuracy and visibility.
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Compile recurring performance reports and deliver insights on player behaviour, revenue, and engagement trends.
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Carry out competitor benchmarking to understand industry positioning, promotional strategies, and new features in the Live Casino space.
Desired experience:
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Prior experience in roles involving Live Casino product coordination or operations.
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Comfortable working with data and transforming insights into action plans.
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Excellent communication skills.
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Proficiency in Microsoft Excel, PowerPoint, and Word; previous use of CRM or CMS systems is considered an asset.
Gerry Riera
Senior Recruitment Consultant
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