Operations Director.

Attractive
On-site job
Leadership, Operations industry
Europe
Job ref38287
Post DateJanuary 13, 2026
We are delighted to have been appointed exclusively by Capital Entertainment & Leisure to secure a transformational, senior leader for their multi-site land-based gaming and entertainment business in Ireland.
Reporting to the CEO, the Operations Director has full accountability for day-to-day performance across all venues, embedding consistency, compliance and customer-focused operating standards in a transitioning regulatory environment.

Role Overview
Responsible for operational delivery, commercial performance, people leadership and regulatory compliance across the estate. A key member of the executive team, translating performance data into practical actions and continuous improvement.


Key Responsibilities
  • Lead daily operations across all venues, ensuring consistent customer experience and operating standards.
  • Own venue-level P&L, KPIs, labour efficiency and machine/bingo performance.
  • Optimise layouts, machine mix, service models and event programming.
  • Review estate performance and support refurbishments, reconfigurations and capital investment decisions.
  • Recruit, develop and manage venue leadership teams, embedding accountability and professional standards.
  • Ensure full compliance with Ireland’s gambling regulations, including AML, safer gambling, ID verification and inspections.
  • Own operational systems, reporting, cash control and auditability.
  • Lead change initiatives and act as a senior operational advisor to the CEO.
Candidate Profile
  • Senior experience in land-based gaming operations (casinos, AGCs or large bingo venues).
  • Strong expertise in machine operations, security and regulated environments.
  • Proven multi-site operational leadership with full P&L responsibility.
  • Commercial, data-literate and hands-on leadership style.
  • High integrity, sound judgment and confidence in making difficult decisions.
Steve Kirk

Steve Kirk

Managing Consultant

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