Head of VIP.
Attractive; Dependent On Experience
Hybrid job
Marketing industry
LATAM
Job ref38882
Post DateMay 15, 2026
Head of VIP – Brazil
This company is seeking a senior VIP professional to lead the development of its high-value player strategy in Brazil. The role focuses on acquiring and retaining top-tier players, creating tailored experiences, and establishing a scalable VIP operation. Initially, this position will operate independently, with the possibility of building a dedicated team as the business grows.
Main Responsibilities:
- Design and implement a comprehensive strategy to attract and retain VIP players in Brazil
- Leverage an existing network of high-value players and industry contacts to generate immediate business
- Prospect new VIP clients through poker clubs, premium events, intermediaries, and digital channels
- Establish and manage partnerships with external VIP agents and affiliates
- Build a structured acquisition pipeline with clear monthly targets
- Manage a portfolio of VIP customers with highly personalized and proactive outreach
- Coordinate exclusive events, travel, hospitality, and customized rewards
- Collaborate with CRM teams to create segmentation strategies, dedicated campaigns, and churn prevention initiatives
- Define VIP tiers, qualification criteria, benefits, and betting limits
- Monitor performance against revenue goals and provide regular reporting to senior leadership
- Represent the company at poker tournaments, sporting events, and other strategic networking opportunities
- Recruit and lead a VIP team as the customer base expands
Desired experience:
- At least 3 to 5 years of experience in VIP Management within iGaming, sportsbook, online casino, land-based casinos, or other high-end customer-focused industries
- Demonstrated ability to transfer and activate an existing portfolio of high-value players; this is a critical requirement
- Strong network within São Paulo's poker and luxury entertainment communities
- Native-level Portuguese and advanced English are required; Spanish is considered a strong advantage but is not mandatory
- Hands-on experience in relationship management, customer acquisition, and retention strategies
- Results-oriented mindset with the ability to work toward aggressive commercial targets
- Previous experience with a leading sportsbook or casino operator is highly desirable, though not essential
Adam Hall
Recruitment Consultant
Apply for this job.
Please note that for your privacy no data from this form is stored in this website, beyond the legitimate interest period.
New Career Opportunities
Latest Jobs.
Hybrid
Brazil, LATAM
Attractive; Dependent On Experience
Head of VIP – Brazil
This company is seeking a senior VIP professional to lead the development of its high-value player strategy in Brazil. The role focuses on acquiring and retaining top-tier players, creating tailored experiences, and establishing a scalable VIP operation. Initially, this position will operate independently, with the possibility of building a dedicated team as the business grows.
Main Responsibilities:
Design and implement a comprehensive strategy to attract and retain VIP players in Brazil
Leverage an existing network of high-value players and industry contacts to generate immediate business
Prospect new VIP clients through poker clubs, premium events, intermediaries, and digital channels
Establish and manage partnerships with external VIP agents and affiliates
Build a structured acquisition pipeline with clear monthly targets
Manage a portfolio of VIP customers with highly personalized and proactive outreach
Coordinate exclusive events, travel, hospitality, and customized rewards
Collaborate with CRM teams to create segmentation strategies, dedicated campaigns, and churn prevention initiatives
Define VIP tiers, qualification criteria, benefits, and betting limits
Monitor performance against revenue goals and provide regular reporting to senior leadership
Represent the company at poker tournaments, sporting events, and other strategic networking opportunities
Recruit and lead a VIP team as the customer base expands
Desired experience:
At least 3 to 5 years of experience in VIP Management within iGaming, sportsbook, online casino, land-based casinos, or other high-end customer-focused industries
Demonstrated ability to transfer and activate an existing portfolio of high-value players; this is a critical requirement
Strong network within São Paulo's poker and luxury entertainment communities
Native-level Portuguese and advanced English are required; Spanish is considered a strong advantage but is not mandatory
Hands-on experience in relationship management, customer acquisition, and retention strategies
Results-oriented mindset with the ability to work toward aggressive commercial targets
Previous experience with a leading sportsbook or casino operator is highly desirable, though not essential
Apply nowOn-site
Sao Paulo, LATAM
Attractive; Dependent On Experience
A fast-growing iGaming business is seeking a senior Compliance Manager to lead and establish the compliance function for their Brazil market operations. This position is ideal for someone with deep regulatory knowledge, operational compliance experience, and the ability to build scalable frameworks in a fast-paced environment.
The successful candidate will play a key role in ensuring all betting operations remain aligned with Brazil’s evolving regulatory landscape, including Law 14.790 and SPA requirements. The role combines regulatory compliance, AML oversight, risk controls, licensing support, and operational execution.
About the Role:
This role will take ownership of the compliance setup and ongoing regulatory operations for the Brazil market. The person joining this company will work closely with legal, operations, payments, and external regulatory partners to establish strong compliance standards across the business.
The position requires a hands-on professional who is comfortable building processes from the ground up while supporting daily operational compliance activities. The environment is fast-moving and suited to someone proactive, adaptable, and experienced within regulated iGaming operations in Brazil.
Main Responsibilities:
Build and manage the full Brazil compliance structure and operational framework
Ensure ongoing compliance with local betting and gaming regulations
Develop and maintain AML, KYC, KYB, responsible gaming, and internal control policies
Establish suspicious activity monitoring and transaction review procedures
Manage regulatory reporting obligations and support external audits
Oversee customer onboarding controls, CPF verification processes, and payment compliance
Conduct source of funds reviews and implement payment risk mitigation measures
Support licensing applications and maintain relationships with regulators and external advisors
Implement fraud prevention controls, including bonus abuse monitoring
Coordinate vendor due diligence and third-party compliance reviews
Ensure compliance with LGPD and internal data privacy standards
Create SOPs, internal documentation, and staff compliance training programs
Work closely with operational, legal, and finance teams to improve compliance processes
Desired experience:
At least 5 years of compliance experience within the Brazil iGaming or online betting sector
Strong knowledge of Brazilian gaming regulations and regulatory requirements
Proven AML/KYC operational experience within regulated environments
Experience managing regulator communications, audits, and licensing processes
Ability to work in a startup-style environment with a hands-on mindset
Experience building compliance processes and frameworks from scratch is essential
Strong understanding of CPF verification, payment controls, fraud prevention, and responsible gaming
Familiarity with vendor due diligence and LGPD requirements would be advantageous
Fluent Portuguese and strong professional English communication skills are required
Apply nowOn-site
Manila, LATAM
Attractive; Dependent On Experience
Brand & Content Manager
Location: São Paulo - Onsite
Overview
We are seeking a Brand & Content Manager to lead brand development and content strategy for a new iGaming market launch in Brazil. This is a key role focused on building a strong, locally relevant brand presence from the ground up, driving awareness, engagement, and acquisition through compelling storytelling and high-impact campaigns.
You will play a central role in defining how the brand connects with Brazilian audiences, ensuring cultural relevance, regulatory alignment, and consistency across all channels.
Key Responsibilities:
Define and implement brand positioning tailored to the Brazilian market, ensuring differentiation in a competitive iGaming landscape
Develop and execute go-to-market campaigns for launch and ongoing growth
Own and lead the content strategy, including planning, creation, and distribution across digital platforms (social, web, CRM, affiliates)
Build a strong, consistent brand voice and storytelling framework that resonates with local audiences
Collaborate with performance marketing, CRM, product, and affiliate teams to align messaging and campaigns
Manage content calendars, agencies, and creative production workflows
Ensure all content complies with local regulations and responsible gaming guidelines
Track and analyze performance metrics, optimizing campaigns and content based on data insights
Establish and evolve brand guidelines for the Brazilian market
Must-Have Requirements:
Proven experience in branding and content strategy, ideally within digital or consumer-facing industries
Strong storytelling skills, with the ability to create engaging, culturally relevant narratives
Experience managing multi-channel content (social media, web, email/CRM, etc.)
Deep understanding of Brazilian market dynamics and audience behavior
Fluent in Portuguese and English
Nice to Have:
Experience in iGaming, sports betting, or online entertainment
Prior involvement in market launches or brand building from scratch
Familiarity with affiliate marketing and performance-driven environments
Profile:
Entrepreneurial mindset with the ability to operate in a launch / scale-up environment
Creative yet data-driven approach to brand and content
Strong stakeholder management and cross-functional collaboration skills
Passion for entertainment, gaming, and digital culture
Apply now