Customer Success Manager.

Base and 20% bonus
Remote job
Sales & Commercial industry
Europe
Job ref37868
Post DateAugust 22, 2025
Customer Success Manager
 (Account Management) B2B iGaming 
  • Fully remote role : you can be based anywhere in Europe
  • Reputable business, recognised as providing innovative state of the arts games
  • Award Winning Company  
  • Part of an international team in a growing company 
  • Impressive client base 
This role represents an exciting opportunity with a respected & reputable business.
This company is a global technology and software company that specialises in the development and supply of casino and sports related games to the online gambling industry. It is recognised for its ongoing innovation and industry excellence. It delivers state-of-the-art products and solutions to leading gaming operators around the world. It boasts that it offers the largest and most competitive portfolio of titles within a particular sector. 

Based anywhere in Europe, you will be part of an international commercial team.  You will report to a manager who likes her team members to enjoy a good degree of autonomy, whilst being fully supported. The person in the role will work with a variety of clients within both the online and retail sectors. The focus would be the online sector (80%).  Accounts this person will manage - includes top tier operators and aggregators, primarily in Europe & UK. The focus of the role will be upselling and cross selling, including introducing new games to customers (this will be a key part of the role). You will also help with the onboarding of clients. 

Candidates will need to have solid B2B account management experience, gained within the iGaming sector (either sports betting or casino related experience is fine). You will also  need to be an 
excellent communicator, commercial, entrepreneurial, customer centric, proactive, a team player, problem solver, self-managed and flexible. 

For  an initial informal discussion - please contact Karl Harenburg at Pentasia  +44 7720 968 605 
 

 
Karl Harenburg

Karl Harenburg

Head of Practice - Commercial

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Customer Success Manager

Remote, Europe

Base and 20% bonus

Customer Success Manager  (Account Management) B2B iGaming  Fully remote role : you can be based anywhere in Europe Reputable business, recognised as providing innovative state of the arts games Award Winning Company   Part of an international team in a growing company  Impressive client base  This role represents an exciting opportunity with a respected & reputable business. This company is a global technology and software company that specialises in the development and supply of casino and sports related games to the online gambling industry. It is recognised for its ongoing innovation and industry excellence. It delivers state-of-the-art products and solutions to leading gaming operators around the world. It boasts that it offers the largest and most competitive portfolio of titles within a particular sector.  Based anywhere in Europe, you will be part of an international commercial team.  You will report to a manager who likes her team members to enjoy a good degree of autonomy, whilst being fully supported. The person in the role will work with a variety of clients within both the online and retail sectors. The focus would be the online sector (80%).  Accounts this person will manage - includes top tier operators and aggregators, primarily in Europe & UK. The focus of the role will be upselling and cross selling, including introducing new games to customers (this will be a key part of the role). You will also help with the onboarding of clients.  Candidates will need to have solid B2B account management experience, gained within the iGaming sector (either sports betting or casino related experience is fine). You will also  need to be an excellent communicator, commercial, entrepreneurial, customer centric, proactive, a team player, problem solver, self-managed and flexible.  For  an initial informal discussion - please contact Karl Harenburg at Pentasia  +44 7720 968 605     
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