Customer Support Agent ? Location: Fully Remote ? Salary: $9/hour weekdays | $10/hour weekends   About the Role Our client is looking for motivated and professional Customer Support Agents to join a growing remote team. In this role, you will support customers through live chat and email, helping resolve issues while delivering a high standard of customer service in a fast-paced environment.   Responsibilities Assist customers via live chat and email Handle account-related questions and general inquiries Resolve customer issues in a timely and professional manner Escalate complex cases when needed Follow internal procedures and support guidelines Work closely with team leaders and other departments   What We’re Looking For Strong English communication skills Previous customer support experience is preferred Ability to multitask and work under pressure Good problem-solving skills Interest or experience in gaming, betting, or crypto platforms is a plus Reliable internet connection and suitable remote working setup Availability to work weekends and holidays   What’s Offered Fully remote position Flexible and fast-growing work environment $1,000 yearly hardware reimbursement $150 monthly health insurance allowance 14 days paid vacation per year

Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup Home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance

Technical Customer Support Specialist (Chinese Speaking) ? Location: Malta (On-site) ? Salary: Up to €30,000   About the Role Our Client are looking for a Technical Customer Support Specialist to join our on-site team in Malta. In this role, you will support operational activities, handle agent queries, and monitor gaming systems in real time. This is a great opportunity for someone interested in technical support and the gaming industry.   Key Responsibilities Handle agent requests via written communication and provide timely support Operate and manage back-end game tools Perform basic network troubleshooting and tool usage Monitor game operations in real time and respond to issues promptly   What We’re Looking For Fluent in English and Chinese Strong interest in technical support and gaming Basic understanding of IT, networking, or systems is an advantage Background in Information Management or Computer Science is a plus Good problem-solving skills and attention to detail   What’s On Offer Salary up to €30,000 annually Full training provided (including initial training in Taiwan) Opportunity to gain hands-on experience in gaming operations On-site role within a collaborative team environment Career development opportunities within a growing industry