Chat Host.
Chat Host (Remote – Rotative Shifts)
Night shift included
Location: Remote (based in Ceuta, Spain)
Industry: Online Gambling / iGaming
Languages: Spanish and English (MUST)
We’re looking for enthusiastic and reliable Chat Hosts to join our team and engage with players, ensuring they enjoy a safe, fun, and interactive iGaming environment.
Key Responsibilities
- Engage with players in real-time via live chat to create a friendly, welcoming, and enjoyable community atmosphere.
- Moderate chat rooms to ensure compliance with community guidelines and responsible gaming policies.
- Provide excellent customer support, answering player queries and escalating issues when necessary.
- Encourage participation in games, promotions, and events through positive interaction and engagement.
- Report player feedback, technical issues, or unusual activity to relevant teams.
- Adapt to rotative shifts, including evenings, weekends, and holidays.
Requirements:
- Based in Ceuta, Spain (remote working set-up required).
- Previous experience in customer service, community management, or hospitality is an advantage.
- Excellent communication skills, both written and spoken.
- Fluency in Spanish (English is a strong plus; other languages are an asset).
- Confident, engaging personality with the ability to build rapport quickly.
- Comfortable working in a regulated online gambling environment.
- Flexible to work on a rotating shift schedule.
Chat Host (Remote – Rotative Shifts)
Night shift included.
Location: Remote (based in Ceuta, Spain)
Industry: Online Gambling / iGaming
Languages: Spanish and English (MUST)
We’re looking for enthusiastic and reliable Chat Hosts to join our team and engage with players, ensuring they enjoy a safe, fun, and interactive iGaming environment.
Key Responsibilities
- Engage with players in real-time via live chat to create a friendly, welcoming, and enjoyable community atmosphere.
- Moderate chat rooms to ensure compliance with community guidelines and responsible gaming policies.
- Provide excellent customer support, answering player queries and escalating issues when necessary.
- Encourage participation in games, promotions, and events through positive interaction and engagement.
- Report player feedback, technical issues, or unusual activity to relevant teams.
- Adapt to rotative shifts, including evenings, weekends, and holidays.
Requirements:
- Based in Ceuta, Spain (remote working set-up required).
- Previous experience in customer service, community management, or hospitality is an advantage.
- Excellent communication skills, both written and spoken.
- Fluency in Spanish (English is a strong plus; other languages are an asset).
- Confident, engaging personality with the ability to build rapport quickly.
- Comfortable working in a regulated online gambling environment.
- Flexible to work on a rotating shift schedule.
Eleonora Gottifredi
Recruitment Consultant
Apply for this job.
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