About the Role We are looking for a highly organized and detail-oriented Back Office Supervisor to support and oversee the daily operation of Elephant Bet’s back office systems in Brazil. This role is responsible for executing, monitoring, and controlling core back-office activities, ensuring system accuracy, operational stability, and compliance with internal procedures. The Back Office Supervisor plays a critical role in supporting live betting operations, front-office teams, and customer support, acting as a key link between operational execution, reporting, and compliance. Key Responsibilities Operate and monitor back-office systems on a daily basis, ensuring accuracy and reliability. Configure basic operational settings related to games, betting markets, limits, and user access, following established guidelines. Monitor player activity, betting flows, system alerts, and live operational events. Ensure operational continuity and system stability during live betting periods. Reporting & Monitoring Produce daily, weekly, and monthly operational and financial reports. Support data extraction for internal controls, audits, and regulatory requirements. Identify inconsistencies, system issues, or unusual activity, escalating findings when necessary. Financial & Compliance Support Assist in monitoring player balances, settlements, and reconciliation processes. Support AML, KYC, and CPF verification processes from a back-office perspective. Ensure accurate handling of operational data in compliance with LGPD and internal policies. Marketing & Promotions Support Support the setup, execution, and monitoring of bonuses, loyalty programs, and promotional campaigns. Assist CRM activities, including player segmentation and automated communications. Ensure promotions are correctly configured, monitored, and aligned with campaign plans. Team & Operational Support Act as first-level operational support for front-office, customer support, and retail teams. Follow and enforce established procedures, workflows, and access controls. Support onboarding and training of new back-office users. Requirements Bachelor’s degree in Business Administration, IT, Finance, or a related field, or equivalent professional experience. 2–4 years of experience in back-office operations, platform support, or operational roles, preferably within betting, gaming, fintech, or transactional environments. Familiarity with betting or gaming platforms and back-office systems (e.g., BetConstruct or similar). Basic understanding of payment flows, KYC/AML processes, and operational reporting. Strong attention to detail and ability to work with live operational data. Solid analytical, organizational, and problem-solving skills. Ability to work under pressure and manage operational incidents calmly. Strong communication skills and a collaborative, team-oriented mindset. Fluency in Portuguese; working proficiency in English is required.

About the Role We are looking for a Programmatic Media Buyer to plan, execute, and optimize data-driven digital advertising campaigns across programmatic channels. This role requires a strong analytical mindset, hands-on experience with ad tech platforms, and the ability to collaborate closely with internal and external stakeholders to deliver measurable performance results. You will be responsible for managing the full lifecycle of programmatic campaigns, from strategy and setup to optimization, reporting, and continuous improvement, ensuring efficiency, scalability, and alignment with business objectives. Key Responsibilities Collaborate with internal teams and stakeholders to develop comprehensive programmatic media buying strategies, including ad formats, audience targeting, SSP selection, bidding logic, and budget allocation. Plan, execute, and manage programmatic campaigns across multiple ad tech platforms, ensuring best practices in setup, tracking, and delivery. Launch and optimize campaigns by actively managing bids, win rates, CPMs, pacing, and inventory quality to achieve predefined performance goals. Monitor live campaigns daily, making real-time adjustments to improve delivery, optimize toward CPI/CPA targets, and ensure budget efficiency. Identify performance trends, uncover optimization opportunities, and iterate on strategies based on data insights and campaign results. Troubleshoot campaign issues related to delivery, tracking, creatives, targeting, or performance, ensuring minimal disruption and maximum efficiency. Prepare and present clear, structured, and insightful performance reports, highlighting results, learnings, and the business impact of programmatic efforts. Maintain strong relationships with partners, platforms, and vendors, including negotiating rates, inventory access, and campaign conditions when needed. Ensure accuracy and attention to detail across campaign setup, QA processes, tracking implementation, and reporting. Requirements Bachelor’s degree in Marketing, Advertising, Business, or a related field (preferred, but not mandatory with relevant experience). Minimum of 2 years of hands-on experience in programmatic advertising or media buying roles. Strong understanding of programmatic buying concepts, including DSPs, SSPs, RTB, bidding strategies, and performance metrics. Excellent written and verbal communication skills, with the ability to explain complex programmatic concepts to both technical and non-technical stakeholders. Proven negotiation skills and experience working with vendors, platforms, or media partners. High level of attention to detail to ensure accurate execution, measurement, and reporting. Ability to manage multiple campaigns simultaneously, prioritize tasks, and meet tight deadlines in a fast-paced environment. Strong analytical and problem-solving skills, with a data-driven approach to decision-making and optimization. Nice to Have Experience working with multiple DSPs and ad tech platforms. Familiarity with performance-driven KPIs such as CPA, CPI, ROAS, and LTV. Experience in industries such as iGaming, e-commerce, fintech, or mobile apps. Comfort working in agile, performance-oriented teams. What We Offer A dynamic, performance-driven environment with room for growth and ownership. Exposure to complex, high-scale programmatic campaigns. Collaboration with cross-functional teams and senior stakeholders. Competitive compensation aligned with experience and performance.

About the Role We are looking for a Senior People Operations professional to own and manage core HR operations across multiple employment structures in a fast-paced, global, and distributed environment. This role is critical to ensuring accurate payroll execution, regulatory compliance, smooth employee lifecycle management, and a strong employee experience. You will act as a key point of contact between employees, leadership, legal partners, and external providers, ensuring people operations run efficiently, compliantly, and at scale. Key Responsibilities Manage end-to-end payroll operations across multiple employment models, including EOR, pro labore, PJ, contractors, and CLT (when applicable), ensuring accuracy, compliance, and on-time payments. Coordinate payroll processes with internal stakeholders, legal teams, accounting, and external payroll providers. Own and maintain HR systems and tools, including HRIS platforms (e.g., BambooHR), Slack workflows, and reporting via Excel and Google Sheets. Support and manage expatriate operations, including onboarding, offboarding, documentation, and lifecycle management. Administer employee benefits, including medical insurance, NR1 compliance, transportation allowance, meal and food vouchers, and other applicable benefits. Manage time and attendance processes, including electronic time tracking systems, ensuring data accuracy and policy adherence. Ensure compliance with local labor laws, tax regulations, and internal policies across different employment structures. Act as a trusted partner for employees, responding to HR-related questions with clarity, discretion, and professionalism. Lead and participate in meetings in English with global stakeholders, vendors, and leadership teams. Continuously improve people operations processes, documentation, and workflows to support company growth and scalability. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 2 years of experience in HR or People Operations roles, with strong exposure to payroll and compliance. Proven experience managing payroll across multiple employment structures (EOR, PJ, contractors, pro labore, etc.). Solid knowledge of HRIS platforms and operational tools such as BambooHR, Excel, Google Sheets, and Slack (experience with Deel is a strong plus). Strong understanding of expatriate operations and employee lifecycle management. Hands-on experience with benefits administration and time & attendance systems. Excellent written and verbal communication skills. Advanced or fluent English, as the role involves daily communication and meetings in English. Strong organizational skills, attention to detail, and ability to manage multiple priorities in a dynamic environment. Nice to Have Experience working in a high-growth startup or global/distributed company. Familiarity with international payroll, cross-border compliance, and remote-first operations. Process improvement mindset with experience scaling HR operations. What We Offer Competitive salary aligned with seniority and responsibilities Exposure to global HR operations and international stakeholders. Opportunity to build and scale people operations in a growing organization. Collaborative, transparent, and fast-paced work environment.