iGaming

Technology Director   Our client is seeking a Director of Technology who can step into a leadership position and galvanize their existing IT. This individual must have extensive knowledge in system architecture and infrastructure, particularly with the technologies they rely on such as AWS, Microsoft SQL, and Kafka. They need someone who can bring comprehensive expertise in future-proofing their technology stack—ensuring that they're not only maintaining the current infrastructure but also continuously optimizing and upgrading it to deliver best-in-class performance and availability. The Tech Director will also need to be heavily involved in several system integration tasks, with a strong focus on network security and redundancy to ensure system protection and maximum uptime. The product department handles software development and third-party content integrations. Therefore, the critical skills that need to be concentrated on are in network system security, network infrastructure, redundancy, performance management, data personnel management, and ensuring seamless connectivity between their stores and the system. This also includes overseeing the hardware and peripherals used throughout the organization, such as kiosks, ATMs, and POS terminals. While a background in gaming would be a plus, it’s not a necessity. However, we would certainly favor candidates who come from that specific area.  

About the Role We are seeking an experienced and highly analytical Head of Operations to lead and scale our iGaming operations in Brazil. Based in Recife with a hybrid working model, this role will be responsible for driving operational excellence, optimizing promotional performance, and ensuring seamless coordination across commercial, marketing, and product teams. The ideal candidate brings strong iGaming industry knowledge, hands-on leadership experience, and a data-driven mindset to support sustainable growth in a fast-paced, regulated environment. Main Responsibilities Lead and oversee all day-to-day operational activities across the iGaming business in Brazil Develop, implement, and optimize operational processes to improve efficiency and performance Manage and evaluate promotional campaigns, bonuses, and player incentives to maximize retention and revenue Monitor KPIs, player behavior, and operational metrics to support strategic decision-making Work closely with Marketing, Product, CRM, Compliance, and Customer Support teams Ensure full compliance with local and international regulatory requirements Drive continuous improvement initiatives and operational best practices Prepare regular performance reports and insights for senior management Lead, mentor, and develop operations and support teams Support market expansion and localization strategies for the Brazilian audience Desired Experience and Qualifications: Minimum 2 years of experience in the iGaming industry Minimum 3 years of experience in a Head of Operations or senior operational leadership role Strong understanding of promotions, bonuses, CRM campaigns, and player lifecycle management Highly analytical profile with proven experience using data to drive decisions Solid knowledge of operational KPIs, reporting, and performance optimization Experience working in regulated gaming environments is highly desirable Strong leadership, people management, and stakeholder communication skills Ability to work in a fast-paced, high-growth environment Excellent problem-solving and organizational skills Fluent in Portuguese and English is preferred  

SALES DEVELOPMENT REPRESENTATIVE : London (Hybrid) - Launchpad your career into the online gambling world! Join an award winning, tech-driven company Hybrid model - London based office Travel the world to the likes of Brazil, Miami, Las Vegas, and Barcelona for Trade shows frequently Build elite sales skills in a fast-moving, ever-evolving industry  Your responsibilities will be: Proactively hunt and secure new business for technology solutions within the online gambling industry Own end-to-end prospecting activity, driving high-volume outbound alongside inbound lead conversion Identify, qualify, and prioritise high-value opportunities through rigorous market and account research Lead confident, high-impact discovery calls to uncover commercial pain points and buying intent Build and relentlessly manage a strong sales pipeline, forecasting accurately against revenue targets Develop and deliver compelling, commercially focused proposals that move deals forward Target decision-makers across lottery, casino, and sports betting operators Work closely with sales leadership to accelerate deal progression and close new revenue Track market movements, competitor activity, and emerging opportunities to stay ahead Maintain tight CRM discipline and ownership of all prospect and pipeline data Continuously refine outreach, messaging, and sales approach to maximise conversion and results Does this sound like you or someone you know? Reach out to Guy Derham at Pentasia.