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COUNTRY MANAGER
Venezuela | Online Casino and Sportsbook | Valencia, on site
The opportunity:
Our client is an established gaming group in Venezuela with a strong land-based heritage and an online casino and sportsbook business that is entering its next phase of growth. Following the recent appointment of a new Managing Director, the business is building out its team on the ground.
The Country Manager will be the hands on operational leader in Venezuela, based in Valencia and reporting to the Managing Director. This is a high-visibility role with real ownership: running the day-to-day business, growing revenue and players, and building the local team, processes and partnerships that will take the online operation to scale.
The role:
Reporting directly to the Managing Director, the Country Manager will lead the local online operation end to end. The role combines commercial, operational delivery and people management, and will suit a very hands-on leader who enjoys being close to the product, the customer and the market.
Key responsibilities:
Commercial performance
Own the in-country P&L for the online casino and sportsbook, delivering against revenue, GGR, NGR and player growth targets.
Build and execute the local go-to-market plan, covering acquisition, retention, CRM, promotions and VIP.
Analyse market, competitor and player data to identify growth opportunities and act on them quickly.
Operations
Lead day-to-day operations including payments, customer service, risk and fraud, trading liaison and product localisation.
Develop local payment and cashier solutions that fit the Venezuelan market and its banking and currency environment.
Establish clear operating processes, KPIs and reporting so the Managing Director and shareholders have full visibility of performance.
Regulation and stakeholders
Ensure the business operates in full compliance with local regulation and licence conditions, working closely with legal and compliance advisers.
Build relationships with the regulator, payment providers, suppliers, affiliates and media partners.
Represent the brand locally and act as the senior point of contact in country.
People and leadership
Recruit, lead and develop a high-performing local team across marketing, operations, customer service and payments.
Create a performance-driven culture with clear accountability and strong communication.
Work closely with the Managing Director on strategy, budgeting and long-term planning, deputising where required.
Candidate profile:
Essential
Substantial experience in online gaming, with a strong track record across online casino and sportsbook.
Proven P&L ownership and a record of growing revenue and player base in a B2C online gaming operator.
Hands-on knowledge of acquisition, CRM, payments, risk and customer operations.
Experience building and leading teams in a fast-moving, entrepreneurial environment.
Fluent Spanish, written and spoken.
Willing and able to relocate to Valencia, Venezuela and work fully on site.
Desirable
Experience in Latin American markets, ideally in emerging or newly regulated jurisdictions.
Background in market launch or country management for an online operator.
Professional working English for communication with shareholders and international partners.
Personal qualities
A resilient, practical igaming leader who is comfortable with ambiguity and able to get things done on the ground.
Commercially sharp and data-led, with sound judgement.
Strong communicator who builds trust quickly with colleagues, partners and regulators.
High integrity and a firm commitment to compliance and responsible gaming.
Hiring in Limassol ?? | IT Operations Engineer | Permanent
Are you the person your team calls when a Mac won’t enrol, a colleague can’t access an app or the office Wi-Fi drops? I’m working with a client in Limassol looking for someone who enjoys that mix of troubleshooting and taking ownership.
You’ll be the main IT contact for the local office, with a wider IT team to work alongside. You’ll look after the company’s Macs, manage accounts and permissions, and help new starters get set up. There’s also room to put your scripting skills to use and automate the jobs that keep landing in your queue.
I’d love to hear from you if you’re already based in Limassol, have 3 to 7 years in IT support or systems administration, and have managed corporate Macs using an MDM platform. Hands-on Google Workspace administration, networking knowledge and fluent English are also important.
This is a permanent role with on-site responsibilities and occasional, pre-planned work outside normal hours.
If this sounds like your kind of role, send me a DM. I’m happy to share more in a private chat.
#LimassolJobs #ITSupport #CyprusJobs
Sales Director - Russian Speaking
B2B Sports Betting focus
Russian & English speaker
Live anywhere in Europe
Some new business mostly senior account development
Career growth opportunities
Supportive culture
Attractive base salary + bonus/commissions
This company is an established B2B iGaming supplier focusing on promoting sports betting solutions. It is now looking to recruit another member of the team to further develop significant accounts that have Russian speaking key stakeholders.
For this role you can be based pretty much anywhere in Europe. You will focus on promoting a market leading range of sports betting solutions into sports betting operators that have Russian speaking key stakeholders. Your client base will be dotted all over Europe/Asia, including parts of the middle east and eastern Europe as well as the CIS region. You will be tasked with building effect relationships with key stakeholders within sports betting operators, upselling and cross selling.
To be considered you must be able to read and write both Russian and English. You will have solid understanding of sports betting solutions and ideally sold them OR have worked for an operator and purchased them.
For more information on this great opportunity, please contact Karl Harenburg at Pentasia.