iGaming

Sportsbook Operations Specialist Location: Philippines, Manila Type: Full-time Work setting: On-site   About the Company Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.   The Role We’re looking for a data-driven Sportsbook Operations Specialist to support daily sports betting operations and drive revenue growth. This role combines sports knowledge, numerical analysis, and campaign execution in a fast-paced environment.   Key Responsibilities Develop and execute revenue growth strategies to improve GGR through odds, margins, and risk management Manage daily sports betting operations, including odds setting, risk management, and promotional campaigns Design and run targeted sports betting campaigns to increase engagement and revenue Analyze performance data using Excel (SUM, AVERAGE, VLOOKUP, IF) and prepare reports Monitor major Philippine sports events (PBA, UAAP, MPBL) and relevant international leagues Extract actionable insights from betting data, player behavior, and market trends Coordinate with internal teams, vendors, and customers to support smooth operations Identify improvement opportunities and propose data-driven solutions   Requirements Experience in sports operations or sports betting campaign management Strong numerical skills and a data-driven mindset Solid knowledge of Philippine sports and passion for sports news Proficiency in Excel and basic data analysis Clear and confident communication skills Proactive, positive attitude and ability to work in a fast-paced environment   What’s Offered Competitive salary Opportunity to work in a fast-growing sports betting environment Collaborative team environment with room for professional growth

Sports Operations Specialist Location: Philippines, Manila Type: Full-time Work setting: On-site   About the Company Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.   About the Role As a Sports Operations Specialist, you will support the day-to-day operations of the sports product, helping ensure smooth performance, strong user engagement, and efficient execution of sports-related activities. This role combines sports knowledge, operational coordination, and data analysis, and is ideal for someone who enjoys working with sports content, numbers, and cross-functional teams in a fast-paced environment.   Key Responsibilities Support day-to-day sports operations to ensure smooth and efficient platform performance Coordinate sports-related campaigns, promotions, and operational activities Monitor local and international sports events, with a strong focus on Philippine sports Track operational performance metrics and prepare regular reports using Excel Analyze user activity and engagement data to identify trends and improvement opportunities Work closely with internal teams, vendors, and partners to support operational needs Assist in maintaining operational standards, procedures, and compliance requirements Proactively identify issues and recommend practical, data-backed solutions   Requirements Experience in sports operations, online gaming, or a related operational role Strong interest and knowledge of sports, especially Philippine leagues (PBA, UAAP, MPBL) Comfortable working with numbers and basic data analysis Proficiency in Excel (SUM, AVERAGE, VLOOKUP, IF) Good communication skills in English Detail-oriented, organized, and able to manage multiple tasks Positive, proactive mindset and ability to work in a fast-paced environment   What’s Offered Competitive salary Opportunity to work in a fast-growing sports betting environment Collaborative team environment with room for professional growth

Operations Support Coordinator Location: Philippines, Manila Type: Full-time Work setting: On-site   About the Company Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.   About the Role The Operations Support Coordinator plays a key role in supporting daily operational activities across the business. This position focuses on ticketing system management, documentation, operational monitoring, and process improvement to ensure smooth workflows in a fast-paced online gaming environment. The ideal candidate is organized, proactive, and comfortable working across teams.   Key Responsibilities Monitor, triage, and assign tickets; escalate high-priority issues and ensure SLA compliance Maintain and update internal knowledge base, SOPs, and operational documentation Support daily operational monitoring and incident handling Work closely with Customer Support, Risk, Payments, and Compliance teams Identify process gaps and suggest efficiency improvements Prepare basic operational reports and support audits Provide coordination and administrative support to the Operations Supervisor   Requirements 1–2 years’ experience in operations support, coordination, or a similar role Experience with ticketing systems (e.g. Zendesk, Jira, Freshdesk, Lark) Strong organizational skills and attention to detail Excellent written and verbal communication skills Proactive problem-solver able to manage multiple priorities Proficient in Microsoft Office or Google Workspace Fluent in English; Tagalog required, additional languages are a plus   What’s Offered Competitive salary Opportunity to work in a fast-paced environment Collaborative team environment with room for professional growth