iGaming

Technology Director   Our client is seeking a Director of Technology who can step into a leadership position and galvanize their existing IT. This individual must have extensive knowledge in system architecture and infrastructure, particularly with the technologies they rely on such as AWS, Microsoft SQL, and Kafka. They need someone who can bring comprehensive expertise in future-proofing their technology stack—ensuring that they're not only maintaining the current infrastructure but also continuously optimizing and upgrading it to deliver best-in-class performance and availability. The Tech Director will also need to be heavily involved in several system integration tasks, with a strong focus on network security and redundancy to ensure system protection and maximum uptime. The product department handles software development and third-party content integrations. Therefore, the critical skills that need to be concentrated on are in network system security, network infrastructure, redundancy, performance management, data personnel management, and ensuring seamless connectivity between their stores and the system. This also includes overseeing the hardware and peripherals used throughout the organization, such as kiosks, ATMs, and POS terminals. While a background in gaming would be a plus, it’s not a necessity. However, we would certainly favor candidates who come from that specific area.  

About the Role We are seeking a highly analytical and technically proficient Head of Operations to lead and scale our iGaming operations in Brazil. Based in Recife, you will orchestrate the performance of our Casino, Sportsbook, and Retention verticals. This is a high-impact role requiring a candidate who can bridge the gap between complex data analysis and hands-on operational execution in a newly regulated market. Main Responsibilities Operational Orchestration: Lead and synchronize the activities of the Head of Product, Vertical Managers (Casino/Sportsbook), Retention, and Data teams to ensure a unified commercial strategy. Risk & Liability Management: Oversee Casino and Sportsbook risk controls. Monitor promotional costs (bonuses/incentives) against GGR/NGR to ensure sustainable margins and prevent bonus abuse. Data-Driven Optimization: Use advanced analytics to evaluate player behavior, CRM effectiveness, and product performance, turning raw data into actionable operational shifts. Regulatory & Compliance: Ensure all operational processes meet the strict requirements of the Brazilian Secretariat of Prizes and Bets (SPA). Reporting: Deliver rigorous weekly and monthly performance audits to the Board, focusing on efficiency, cost-of-acquisition vs. LTV, and operational ROI.   Desired Experience and Qualifications Experience: Minimum 5 years in senior operations, with at least 2 years specifically within the iGaming sector. Mathematical Proficiency: Strong grasp of Casino and Sportsbook math (RTP, margins, and bonus wagering mechanics). Analytical Rigor: Proven ability to work with BI tools and Data Analysts to build custom reporting frameworks. Risk Expertise: Practical knowledge of managing sports betting liabilities and casino fraud detection. Language: Native/Fluent Portuguese and Advanced/Fluent English (Mandatory). Leadership: Demonstrated experience managing specialized managers and fostering a high-performance culture.   Key Competencies:  Results-driven with a focus on logic and evidence-based reasoning. Ability to challenge existing ideas with rigorous data. Excellent organizational skills to manage a multi-vertical reporting structure.

SALES DEVELOPMENT REPRESENTATIVE : London (Hybrid) - Launchpad your career into the online gambling world! Join an award winning, tech-driven company Hybrid model - London based office Travel the world to the likes of Brazil, Miami, Las Vegas, and Barcelona for Trade shows frequently Build elite sales skills in a fast-moving, ever-evolving industry  Your responsibilities will be: Proactively hunt and secure new business for technology solutions within the online gambling industry Own end-to-end prospecting activity, driving high-volume outbound alongside inbound lead conversion Identify, qualify, and prioritise high-value opportunities through rigorous market and account research Lead confident, high-impact discovery calls to uncover commercial pain points and buying intent Build and relentlessly manage a strong sales pipeline, forecasting accurately against revenue targets Develop and deliver compelling, commercially focused proposals that move deals forward Target decision-makers across lottery, casino, and sports betting operators Work closely with sales leadership to accelerate deal progression and close new revenue Track market movements, competitor activity, and emerging opportunities to stay ahead Maintain tight CRM discipline and ownership of all prospect and pipeline data Continuously refine outreach, messaging, and sales approach to maximise conversion and results Does this sound like you or someone you know? Reach out to Guy Derham at Pentasia.