iGaming

Position: VIP Manager – Swedish Market Location: Malta | Work model: Hybrid Relocation is not provided. Responsibilities:   Build and maintain strong, long-term relationships with VIP players to drive engagement, satisfaction, and retention. Proactively manage a portfolio of high-value accounts, providing tailored offers, personalized experiences, and first-class support. Analyze player behavior and data to identify potential VIPs, upgrade opportunities, and at-risk customers. Collaborate with CRM, marketing, product, payments, and customer support teams to deliver seamless player experiences. Monitor player activity to ensure timely intervention in cases of churn risk or changes in play behavior. Support payment processes for VIPs, ensuring smooth transactions and resolving any issues quickly. Maintain strong awareness of competitor offerings and market trends to refine VIP strategy. Ensure all interactions align with responsible gaming, AML, and regulatory frameworks. Provide detailed performance reports, KPIs, and insights to management on VIP performance and revenue contribution. Ongoing Reactivation of inactive players by various communication ways.   Requirements: Based in Malta. Minimum 2+ years of experience in VIP management, account management, or relationship management within iGaming. Experience in the Swedish Market. ???????Strong knowledge of online casino and/or sportsbook products and player behaviors. Excellent communication, negotiation, and interpersonal skills, with a customer-first mindset. Data-driven mindset with strong analytical and reporting skills. High level of professionalism, discretion, and ability to work in a fast-paced environment with flexible working hours. Fluency in English & Swedish is required. Knowledge of the German Language is considered an asset.   If you have experience in iGaming and specifically as a VIP Manager with focus on the Swedish market, you are fluent both in Swedish and English and looking for your next challenge, then Apply now or email me directly at: chrysavgi.patera@pentasia.com

Position: Country Manager Sweden Location: Malta | Work model: Hybrid Relocation is not provided. Responsibilities: Define and execute the marketing and growth strategy for the regulated Swedish market Develop and manage campaigns for customer acquisition and activation in compliance with local regulatory requirements Optimize the channel mix to maximize reach, efficiency, and ROI Collaborate closely with Marketing and CRM teams to strengthen market positioning Analyze campaign performance, customer behavior, and market trends, deriving actionable insights Monitor key KPIs (e.g., acquisition, conversion, retention) and drive continuous improvement Manage and develop external partners (e.g., affiliates, agencies) Identify growth opportunities and optimization potential within the Swedish market Requirements: Several years of experience in the iGaming industry with a strong focus on marketing Solid understanding of customer acquisition and retention strategies Experience across key marketing channels (affiliate, paid media, social) Good knowledge of the Swedish market and its regulatory framework is a strong advantage Strong analytical mindset with a data-driven approach Proven experience in KPI management and campaign performance optimization Fluent in Swedish and English Knowledge of the German Language is considered an asset. Based in Malta If you have experience in iGaming with focus on the Swedish market, you are fluent both in Swedish and English and looking for your next challenge, then Apply now or email me directly at: chrysavgi.patera@pentasia.com

Pentasia are supporting a rapidly growing B2B Provider in their search for a Casino Executive. The successful candidate will manage daily casino game releases and optimisation, coordinate promotions and roadmaps, and use performance and market insights to improve game positioning across multiple platforms.   Responsibilities & tasks : Execute daily game releases: set up new games, perform testing, and ensure correct placement within the relevant categories. Continuously update game ordering and positioning across all managed casinos, based on performance and product guidelines. Assist in building monthly roadmaps by providing operational input, game suggestions, and promotional ideas. Track and follow up on roadmap execution with clients: game launches, promotions, tournaments, and ensure timelines are respected. Monitor competitors and market trends daily (new games, top performers, promotions) and actively share actionable insights with the product team.   Experience required : 1+ years of experience in online casino department Strong understanding of casino game types, games mechanics, features, and player incentives. Strong interest in casino products (slots, crash games, table games, live casino) Experience with casino platforms and CMS tools Experience working with cross-functional teams (CRM, Risk, Product). Ability to work in a fast-paced, high-growth environment with a hands-on and analytical approach. Experience in African markets or emerging markets (Latam, Asia)   Imperative skills (people skills, know-how) : FR Language EN Language    Secondary skills (people skills, know-how) : Strong organizational skills and ability to manage priorities Effective communication with diverse clients Ability to adapt the product to different markets Flexible and collaborative mindset Strong team spirit and support for colleagues     If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com