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We're the commercial platform helping Gaming companies build capability and make better decisions - and for 25 years, the leading recruitment consultancy in Gaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
Remote
Remote, Other
Attractive Salary
An exciting new product offering in fully Regulated Markets is about to go live with industry veterans and they are looking to hire a Finance Manager. This is a Malta based, non -office working role.
Why this role is different:You will run finance operations on a platform we have built ourselves. Every transaction, every processor and supplier settlement, every fee and every bank movement lands in the same data warehouse, and the engineering team that built it sits next to you and builds what you specify. Instead of reconciling by hand, you design the reconciliations and controls that run every night, and you spend your time on the exceptions and the decisions rather than the matching.
You are joining as our first finance operations hire, with a clear path to Head of Finance as we add markets, processors and payment methods. This is a build-the-function role, not a maintain-the-function role.
What you'll do
? Own the daily cash position across operating, segregated and processor accounts, and confirm that segregated funds cover player balances under our Player Funds Protection Policy.
? Manage the payment processor relationships day to day, and keep processor balances at the level we need.
? Make the weekly payment to iGaming Ontario and track the operator share back into our accounts.
? Reconcile processor settlements and fees to the wallet ledger at transaction level, and work exceptions.
? Reconcile game supplier and platform fees to our own game data before they are paid.
? Run the supplier payment cycle: approve invoices against the reconciliations, keep payment approvals and bank signatory controls in place, and own the bank relationships.
? Track every gap between money owed and money received: settlement timing, rolling reserves, in-transit deposits, and anything else that leaves a gap.
? Work the chargeback, dispute and refund queue, and reconcile the resulting debits.
? Prepare the monthly player-funds reconciliation the policy requires, ledger to bank to processor reports.
? Run the withdrawal review queue: large payouts, holds pending verification, and manual approvals.
What you'll bring
? 5+ years in finance, with at least 2 running treasury, finance or payment operations day to day in online gaming, payments, or another regulated financial services environment.
? Direct experience with payment processors: settlement files, rolling reserves, chargebacks, fee reconciliation and term negotiation.
? A regulated background where customer money is segregated.
? Genuine interest in using automation and AI to do this job better. You don't need to write code, but you should want to design systems rather than operate manually.
? Based in Malta for remote working ideally.
Nice to have:
? CPA, ACCA, CIMA or equivalent designation.
? Experience being the first finance hire or standing up a treasury function from scratch.
? Interac, Canadian EFT or other North American payment rails.
? Exposure to Ontario (AGCO/iGO), MGA or UKGC funds-protection requirements.
An excellent salary is on offer for this hire.
Apply nowOn-site
Douglas, Other
£50000-55000k + Benefits
A leading iGaming business in the Isle of Man are seeking an experienced and detail-oriented Finance Manager to join their team.
Onsite - Full time
Key Responsibilities:
Manage all accounting operations
Prepare timely monthly, quarterly, and year-end financial reports
Maintain internal controls and ensure compliance with local and international accounting standards
Monitor cash flow, budgeting, and forecasting processes
Liaise with external auditors, tax advisors, and corporate service providers
Manage a team
Maintain relationships with banks
Qualifications and Experience:
Qualified accountant (ACA, ACCA, CIMA or equivalent) or studying
Minimum 4 years of experience in a finance Manager or a similar role
Experience in digital marketing, media, or iGaming industries is an advantage
Strong knowledge of accounting principles, tax regulations, and financial reporting
Proficient in accounting software and Excel
What They Offer:
Supportive, collaborative work environment
Opportunity to gain experience in a dynamic and fast-growing international company
Lunch
Gym and Mobile
Apply nowOn-site
Head of VIP - Relocation to The Bahamas
Nassau, Other
Strong Package with Relocation Assistance
Our client is seeking an experienced and commercially driven Head of VIP, Loyalty & Rewards to lead the strategy and execution of its customer engagement and player value program. This is a senior leadership role responsible for maximising customer lifetime value through the development of a best-in-class VIP, loyalty, and rewards ecosystem.
The successful candidate will own the full customer lifecycle, from mass-market engagement through to high-value VIP relationships, ensuring a structured, data-led approach to customer progression, retention, and revenue growth.
Key Responsibilities
VIP Strategy & High-Value Customer Management
Develop and deliver a comprehensive VIP strategy aligned with commercial objectives.
Lead the acquisition, retention, and growth of high-value customer segments.
Build and maintain strong relationships with premium customers through a personalised engagement model.
Monitor customer behaviour to identify opportunities, trends, and potential risks.
Lead and develop the VIP team, setting clear performance standards and service expectations.
Continuously evaluate and enhance the VIP program to maximise commercial performance and customer satisfaction.
Loyalty Program Strategy
Own the design, development, and continuous improvement of the loyalty program across all customer segments.
Create clear and engaging progression pathways that encourage long-term participation and customer advancement.
Ensure program mechanics are simple, transparent, and aligned with business objectives.
Drive customer engagement and retention through an effective loyalty framework.
Rewards Strategy
Develop and oversee the organisation's rewards strategy across all customer segments.
Ensure rewards are relevant, compelling, and aligned with customer behaviours and preferences.
Collaborate with cross-functional teams to ensure seamless delivery of promotional and reward initiatives.
Optimise promotional investment while maintaining commercial sustainability.
Measure program effectiveness and continuously improve return on investment.
Customer Retention & Lifecycle Management
Develop targeted retention strategies for premium and at-risk customers.
Lead reactivation initiatives to re-engage inactive customer segments.
Increase customer frequency, engagement, and lifetime value.
Identify emerging high-value customers and support their progression into the VIP program.
Cross-Functional Leadership
Partner closely with CRM, Business Intelligence, Marketing, Product, and Operations teams.
Translate customer insights into actionable commercial strategies and campaigns.
Ensure alignment across customer engagement initiatives to deliver a consistent and differentiated customer experience.
Promote a data-driven approach to customer strategy and decision-making.
Key Performance Indicators
Growth in revenue generated from high-value customers.
Expansion and profitability of the VIP customer base.
Customer retention and reactivation performance.
Loyalty program engagement and tier progression.
Effectiveness and return on investment of rewards initiatives.
Operational excellence and scalability of customer engagement programs.
Experience Required
Proven experience managing VIP, loyalty, or high-value customer programs.
Experience within online gaming, casino, sports betting, hospitality, luxury, or other premium customer-focused industries.
Demonstrated success in driving customer engagement and commercial performance.
Previous leadership experience with the ability to coach and develop high-performing teams.
Excellent relationship management and stakeholder engagement skills.
Strategic thinker with experience designing scalable customer programs.
Highly analytical with strong data interpretation and decision-making abilities.
Outstanding communication and leadership skills.
The package would include a tax free annual salary, Company Car, Annual Bonus and Relocation assistance.
Apply now