We're a global people business - the leading recruitment consultancy in iGaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries.
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Pentasia believes in building more diverse, equitable and inclusive workplaces.
Role Overview
We are seeking a Marketing Lead to shape and deliver acquisition and retention strategies that strengthen customer loyalty, reactivation, and multi-product engagement. Reporting into senior commercial leadership, this role will focus on designing and implementing personalised initiatives that maximise player retention.
The successful candidate will create and execute strategies that ensure customers receive timely, relevant rewards and incentives. Working closely with cross-functional teams (CRM, Acquisition, Product, Performance), you will deliver data-driven campaigns designed to increase player engagement, loyalty, and adoption of promotional offerings.
Key Responsibilities:
Promotional Strategy Development: Lead the evolution of promotional strategies by analysing customer data and identifying optimal moments in the lifecycle to deploy incentives. Ensure initiatives drive engagement and retention while optimising for return on investment.
Retention & Loyalty Campaigns: Develop and execute targeted retention campaigns that reward long-term engagement. Partner with CRM, commercial, and performance teams to deliver compelling, timely loyalty rewards that drive repeat activity.
Experimentation & Optimisation: Apply A/B testing and experimentation methods to continuously refine campaigns, offers, and retention strategies. Translate results into actionable insights that improve performance.
Data-Driven Insights: Use customer behaviour and analytics to shape campaign strategies, tailoring loyalty initiatives to specific audience segments and lifecycle stages.
KPI Tracking & Reporting: Own reporting on key metrics including retention rates, lifecycle performance, and ROI on promotional spend. Provide actionable insights and recommendations to senior stakeholders.
Cross-Functional Collaboration: Work closely with teams across CRM, Acquisition, Business Intelligence, Product, Technology, and Commercial functions to ensure campaigns are aligned and seamlessly integrated into broader marketing strategies.
Communication & Stakeholder Engagement: Share campaign performance updates, insights, and recommendations with leadership and cross-functional teams. Champion loyalty initiatives and ensure alignment with wider business objectives.
Key Skills & Requirements:
Lifecycle Marketing Expertise: Proven experience in lifecycle or CRM marketing within the online gambling industry. Strong knowledge of retention, reactivation, and loyalty strategies.
Customer Behaviour Analysis: Ability to interpret player behaviour and use insights to build data-driven retention and loyalty strategies.
Promotional Strategy Experience: Skilled in developing and optimising incentive-based strategies (e.g., bonuses, free plays, rewards) to drive customer engagement and loyalty.
Data-Driven Decision Making: Proficiency with analytics tools and strong ability to translate data into actionable strategies that improve customer value and campaign effectiveness.
Experimentation & Testing: Experience designing and running A/B tests to optimise campaigns and customer journeys, with a focus on measurable improvements in player value and loyalty.
Collaboration Skills: Ability to work effectively with multiple teams to deliver integrated retention and loyalty campaigns.
Project Management: Strong organisational and project management skills, with a track record of running multiple initiatives simultaneously and in a timely manner.
Communication & Reporting: Excellent written and verbal communication skills, with the ability to present complex findings clearly and persuasively to senior management.
Industry Knowledge: deep understanding of the online gambling industry including current trends, retention practices and player behaviour.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify issues in the player lifecycle and focus on developing creative, data-led solutions to enhance engagement and increase loyalty.
Pentasia has been appointed on an exclusive basis to support the recruitment of a new team based in Ceuta. This present the opportunity to join a very well respected company with exciting growth ambitions and be part of a very exciting future. As Senior Commercial Manager, you will take strategic ownership of growth and revenue performance across Spain, leading a high-impact team and working closely with senior stakeholders in marketing, product, compliance, and business intelligence. You will set the commercial direction for the region, bring best-in-class local expertise to cross-functional planning, and champion a player-first, performance-driven approach.
This role is pivotal in driving profitability and market leadership in Spain, acting as the senior voice on commercial performance, regional strategy, and future investment planning. You will also mentor and develop regional talent, playing a key part in building a world-class commercial function.
Experience in the Spanish gaming or digital consumer market would be highly desirable.
Key Responsibilities
Strategic Leadership & Market Growth
Define and drive the long-term commercial strategy for Spain.
Set market positioning, commercial priorities, and growth initiatives.
Act as the senior commercial lead for the region in business planning and leadership forums.
Commercial Ownership & P&L Accountability
Own regional commercial performance (player volumes, revenues, ROI), ensuring optimal use of budget.
Manage trade-offs across investment and performance, collaborating with finance to forecast and reallocate spend for maximum impact.
Team Leadership & Capability Development
Lead and develop a high-performing team of regional Growth Leads.
Provide mentoring, capability building, and hands-on support in key projects.
Help shape a collaborative culture within the wider commercial function.
Cross-Functional Leadership & Stakeholder Influence
Act as the regional commercial authority in forums spanning acquisition, brand, product, promotions, and CRM.
Champion regional needs in planning while aligning with global strategic objectives.
Market Expertise & Innovation
Stay ahead of market trends, competitive threats, and regulatory developments.
Use insights to inform go-to-market strategies, product localisation, and innovation opportunities.
Integrated Campaign Strategy
Guide planning and execution of regional campaigns in collaboration with Brand, CRM, and Acquisition.
Ensure activity is insight-led, locally resonant, and delivering against acquisition, retention, and revenue KPIs.
Governance, Risk & Compliance
Own regional commercial compliance alongside Legal, Compliance, and Safer Gambling teams.
Ensure all activity meets local regulatory standards and reinforces the organisation’s reputation as a safe and trusted operator.
Key Skills & Requirements
Strategic Thinking: Proven experience shaping and executing commercial strategies across multiple markets. Ability to balance long-term growth vision with short-term performance delivery.
Leadership Experience: Demonstrated success in leading, mentoring, and developing high-performing teams. Strong ability to motivate, coach, and set clear direction.
Commercial Acumen: Strong grasp of business performance drivers and marketing ROI. Experienced in managing multimillion-euro budgets and making data-driven investment decisions.
Market Expertise: Deep understanding of the Spanish market; experience in online gaming, gambling, or performance-led consumer industries is a plus.
Stakeholder Management: Excellent communication and influencing skills, with confidence presenting to senior leadership and collaborating across business functions.
Language Proficiency: Fluency in English and Spanish is essential.
Analytical Skills: Skilled in performance reporting, budget forecasting, and data analysis. Advanced Excel/Google Sheets proficiency desirable.
Job Title: Intellectual Property Counsel – Litigation & Enforcement
Department: Global Legal Group
Location: Relocation support available for Dubai or Malta
Position Summary
My client a leading iGaming company are looking for a sharp, confident, and experienced Intellectual Property Counsel – Litigation & Enforcement to join their Global Legal team.
Key Responsibilities
1. Litigation & Dispute Resolution
Lead the management of a global docket of IP litigation matters, including trademark, copyright, patent, and trade secret disputes.
Develop and drive litigation strategy from pre-litigation assessments through to resolution, including trial and appeals.
Oversee external counsel in multiple jurisdictions, ensuring effective and efficient litigation management.
Draft, review, and negotiate legal pleadings, briefs, motions, and settlement agreements.
Represent the company in negotiations, mediations, and other alternative dispute resolution forums.
2. Global IP Enforcement & Brand Protection
Build and execute a proactive global IP enforcement program to address infringement, piracy, and counterfeiting.
Lead digital brand protection initiatives, including domain disputes (UDRP), takedown actions on social platforms, and e-commerce enforcement.
Manage trademark oppositions, cancellations, and other administrative actions to defend brand integrity.
Collaborate with global customs and enforcement authorities to coordinate anti-counterfeiting operations.
Advise on intermediary liability, online platform compliance, and global IP enforcement trends.
3. Strategic Legal Advisory & Risk Management
Provide cross-functional legal guidance to product, marketing, and business teams on IP-related risks for new launches and campaigns.
Support IP due diligence in mergers, acquisitions, and strategic partnerships.
Partner with the IP portfolio team to align prosecution strategies with enforcement trends and business objectives.
Lead training sessions and educational initiatives on IP best practices for internal stakeholders.
Qualifications & Skills
Qualified to practice law in a key jurisdiction (e.g., UK, US, EU member state, or equivalent).
7–10 years of post-qualification experience focused on IP litigation and enforcement, ideally with experience in both top-tier law firms and in-house roles.
Hands-on experience handling complex IP disputes across multiple international jurisdictions.
Demonstrated ability to design and implement brand protection programs, both online and offline.
Strong advocacy, negotiation, and legal writing skills.
Industry experience in technology, gaming, media/entertainment, or consumer products is highly advantageous.
Education
LL.B., J.D., or equivalent legal degree from a recognized institution.
An LL.M. in Intellectual Property Law or related specialization is a significant plus.
Admission to the bar in a recognized legal jurisdiction.
Candidates’ willingness to trade salary for growth opportunities reflects a desire for roles that align with their long-term aspirations. At Pentasia, we frequently hear from candidates who want to know:
“What learning opportunities are available?”
“Is there room for advancement?”
“How will this role contribute to my career goals?”
We’ve just passed a milestone that means a lot to us: 500,000 followers across our channels.
But this isn’t just a number. It’s a reflection of something far more important - a community we’ve built together over years of shared conversations, career moves, business milestones, and collective growth.
In the last decade, Diversity, Equity and Inclusion (DEI) has shifted from a “nice-to-have” to a critical component of any successful hiring strategy. This change is particularly evident in the iGaming sector, where the industry’s rapid growth and increasing competition for skilled talent have made DEI not only essential for organisational culture but also a significant factor in attracting and retaining top talent.