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On-site
Limassol, Europe
Competitive Salary
A highly regulated business is looking to hire a Regulatory Compliance Manager.
Based in superb offices in Cyprus, the role will provide exposure to a wide range of licences.
Scope:
As a Regulatory Compliance Manager you will be responsible for overseeing and managing regulatory compliance matters across one or more licensed jurisdictions. You will take ownership of assigned licenses and regulatory relationships. This role includes ensuring adherence to applicable gambling regulations, conducting internal audits, preparing reports for regulators, and supporting operational teams.
Responsibilities include:
Lead regulatory compliance efforts for assigned jurisdictions (e.g., UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, etc.)
Ensure the company’s policies, procedures, and systems comply with local regulatory requirements
Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaints
Oversee periodic and ad-hoc reporting to regulators
Conduct and document internal audits and compliance reviews
Provide compliance guidance to internal departments (Marketing, Payments, Product, Operations, etc.)
Monitor new and updated regulations, identifying potential impacts and required changes
Coordinate with external advisors or consultants where necessary
Maintain internal documentation and evidence for audit readiness
Serve as the final editor and approver for high?level customer complaints and regulatory complaint submissions
Requirements:
Minimum 3–5 years of experience in a regulatory compliance role within the online gambling industry
Ideally a bachelor's degree in a business-related field such as law, finance, risk management, or a similar discipline
Strong understanding of regulatory frameworks across multiple jurisdictions
Excellent communication skills - strong presenting and report writing skills. Ability to exercise initiative, discretion, and judgement.
Ability to work independently and manage multiple priorities
Experience dealing directly with regulators is a strong advantage
High-level of attention to detail, strong organisational and analytical skills
High ethical standards, methodical and diligent whilst keeping in mind the values and objectives of the organisation
In return, an attractive package is on offer.
Apply nowOn-site
Limassol, Europe
Competitive Salary
A highly regulated iGaming business is looking to hire an experienced and highly skilled professional to join our Policy & Governance department as a Head of Policy & Governance. This role carries significant responsibility and requires the ability to independently assess, design, and implement compliance frameworks across multiple jurisdictions where we hold or are pursuing licences. The successful candidate will work with minimal supervision, ensuring all outputs meet the highest regulatory and operational standards, with final oversight and approval provided by the Director of Policy & Governance.
Responsibilities include:
Conduct comprehensive gap analyses of applicable laws, regulations, and regulatory guidance across multiple jurisdictions (e.g., MGA, UKGC, Ontario, Denmark, Sweden, Portugal, Spain, Argentina, Mexico, Peru, Brazil).
Develop and draft company-wide compliance policies focusing on Marketing, Anti-Money Laundering (AML), and Safer Gambling (SG), ensuring alignment with licensing requirements across B2B and B2C operations.
Understand, maintain and enhance existing policy frameworks, ensuring continuity with the company’s established governance structure, while identifying areas for improvement.
Collaborate closely with the SG/AML and marketing compliance teams to translate policies into effective operational procedures.
Provide expert guidance and oversight to ensure operational teams implement policies in line with regulatory obligations.
Monitor regulatory changes in key jurisdictions and proactively assess their impact on the business, particularly in Marketing, AML, and SG.
Ensure that all regulatory obligations are met and that the business maintains a state of continual compliance with each licence.
Support the expansion of licensing into new markets by producing the required compliance documentation and frameworks.
Take accountability for work produced, exercising sound judgment and ensuring accuracy before submission for final approval.
Provide support in external compliance audits and regulatory compliance assessments.
Requirements:
Proven experience (minimum 5+ years) in gaming compliance, policy, or regulatory governance, ideally within an international operator or regulator.
In-depth knowledge of multi-jurisdictional gaming regulations, including at least three of the following: MGA, UK, Ontario, Denmark, Sweden, Portugal, Spain
Strong ability to conduct regulatory analysis and gap assessments, translating complex requirements into practical policies and risk assessments.
Demonstrated experience drafting and implementing policies and procedures at a senior level, particularly in Marketing, AML, and Safer Gambling.
Ability to work independently with minimal supervision, exercising ownership and accountability.
Strong collaboration skills, with the ability to work cross-functionally with SG/AML teams and senior managers.
Excellent written and verbal communication skills, with the ability to convey complex concepts clearly.
Critical thinking, analytical skills, and meticulous attention to detail.
High integrity and a strong sense of responsibility, given the significant accountability attached to the role.
Desirable Skills:
Experience with both B2B and B2C operations in the gaming industry.
Legal, compliance, or risk management qualifications (e.g., ICA, ACAMS, legal degree).
Demonstrated ability to manage compliance projects during licence applications in relation to policy submissions.
An attractive salary is on offer for this hire.
Apply nowHybrid
Malta , Europe, Malta
Competitive Salary
Credit Control Officer
Location - Malta, hybrid
Full-time, Permanent.
A growing CSP is on the lookout for a Credit Control Officer to join a friendly team.
Key Responsibilities:
Oversee the debtor ledger and drive prompt payment of outstanding invoices.
Contact clients to chase overdue balances and settle payment concerns.
Work with internal teams to confirm invoice details and address client issues.
Keep detailed, accurate logs of all communications and transactions.
Compile debtor reports, including ageing summaries, for management updates.
Contribute to improving credit control workflows across the Group.
Support the Finance team with preparing and sending monthly invoices.
Requirements:
Background in credit control, collections, or accounts receivable; experience in corporate or professional services is an advantage.
Strong communicator with solid negotiation and relationship-building skills.
High level of accuracy and strong organisational habits.
Confident using Microsoft Office and familiar with accounting software.
Professional, proactive, and service-oriented.
Benefits:
Competitive pay package
Performance-related bonus.
Early finish every Friday (office closes at 2pm).
Birthday leave.
Supportive, family-style work culture.
Health insurance and free parking.
Free mental health sessions and workshops.
Study leave and sponsorship opportunities.
Apply nowPentasia
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