We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Established international iGaming company on the lookout for Customer Service Executive (Norwegian Speaking)
Form part of an international iGaming company
Chance to kickstart your career with growth opportunities
Location: Malta
Workplace: Hybrid
Your Role:
Assist customers via live chat, email, and phone, providing timely and effective support.
Take ownership of more complex issues, ensuring they are resolved efficiently.
Collaborate with internal teams and external partners to resolve customer concerns.
Process KYC verification and enhanced due diligence when necessary.
Review and approve withdrawal requests in line with security protocols.
Conduct daily security checks to monitor new accounts and transactions.
Analyze customer interactions and provide feedback to improve services and self-help resources.
Support CS initiatives by contributing insights on customer trends and system improvements.
Handle additional tasks as required by the Customer Support Management team.
What You Bring:
Fluent Norwegian (spoken and written) with strong English communication skills.
Interest in sports and casino is a plus.
Analytical mindset and problem-solving abilities.
Ability to work flexible shifts, including night shifts.
Previous customer service experience is an advantage.
Strong multitasking skills and ability to work in a fast-paced environment.
What’s in It for You?
Competitive salary of €26K + Bonus
Relocation support
Quarterly team events and weekly company socials
Hybrid work setup with a home-office setup allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage
Promotion Operations Specialist
Location: Taipei (Onsite)
Salary: 1,200,000 TWD per year DOE
Who We Are
We’re a tech company delivering innovative products and solutions for the online industry. Our modular platforms are built for speed, scalability, and big data, helping clients compete globally. We value team players who are ambitious, innovative, and ready to make an impact.
The Role
As a Promotion Operations Specialist, you’ll help optimize promotions and revenue by analyzing operations, trading activity, and market trends. You’ll provide actionable insights, suggest improvements, and support the development of tools and reports to drive business performance.
What You’ll Do
Analyze daily operations and trading activity to identify opportunities
Monitor market trends and competitors to advise on promotion strategies
Suggest improvements to reporting tools and operational processes
Provide recommendations on short- and long-term promotion campaigns
Collaborate with internal teams to enhance customer engagement and profitability
What We’re Looking For
Strong interest and knowledge of the iGaming industry
Ability to work under pressure and think on your feet
Analytical, detail-oriented, and solution-focused
Fluent in English
Proactive team player
What We Offer
Modern office in the city center
Friendly, collaborative, and dynamic work environment
Opportunities to learn from industry professionals
Team activities, events, and annual celebrations
Refer-a-Friend program
My client is an industry leader in charitable electronic gaming, delivering engaging entertainment experiences that drive meaningful community impact. Operating nationwide, they combine innovation, technology, and responsible gaming practices to create best-in-class products and player experiences.
They are seeking motivated professionals who thrive in a collaborative environment and share their commitment to excellence, integrity, and fun.
Position Summary
The Finance Manager is responsible for overseeing financial operations, reporting, and analysis to support organizational efficiency and strategic growth.
This role manages financial reporting, internal controls, accounting operations, and compliance while partnering closely with executive leadership. The Finance Manager plays a key role in ensuring financial accuracy, streamlining processes, and providing insights that support the company’s long-term objectives.
Key Responsibilities
Financial Reporting
Prepare monthly, quarterly, and annual financial statements and reports.
Ensure accuracy and timeliness of financial statements in alignment with regulatory audit requirements.
Present financial results and insights to executive leadership.
Accounting Oversight
Oversee general ledger activities, account reconciliations, and financial close processes.
Manage accounts payable and accounts receivable transactions.
Ensure adherence to internal controls, accounting policies, and regulatory standards.
Coordinate with external auditors, tax advisors, and financial institutions.
Reconcile credit card statements and enter receipts into the accounting system.
Record intercompany journal entries and adjustments.
Set up and maintain vendor accounts; ensure all W9 forms are current.
Enter and process bills to ensure timely payments.
Utilize QuickBooks for data entry and accounting functions.
Use Expensify to manage employee expense reports.
Assist with monthly, quarterly, and annual reporting, tax filings, and audit-related tasks.
Prepare and file sales tax returns accurately and on schedule.
Administrative & HR-Related Accounting
Coordinate annual health insurance renewals and manage employee open enrollment processes.
Oversee payroll setup, processing, and employee data updates.
Support onboarding and employee exit documentation.
Prepare and file annual 1099 forms.
Assist with insurance renewals and workers’ compensation audits.
Compliance & Risk Management
Maintain strong internal controls and financial governance.
Ensure compliance with federal, state, and industry regulations.
Support audit processes with proper documentation and record-keeping.
Perform SOC audit tasks as required for state regulatory compliance.
Qualifications
Education & Experience
Bachelor’s degree in Finance, Accounting, Business Administration, or related field required.
CPA certification preferred.
5 – 8 + years of progressive finance, accounting, or financial management experience.
Experience with financial operations and financial reporting.
Skills & Competencies
Strong understanding of GAAP and financial reporting standards.
Advanced financial modeling and analytical capabilities.
Proficiency in QuickBooks and Microsoft Excel.
High attention to detail and strong organizational skills.
Excellent communication and presentation abilities; able to translate financial data into actionable insights.
Why Join?
My client offers a collaborative, innovative, and mission-driven environment where creativity and teamwork are encouraged. Your work will directly support charitable causes and help shape the future of the charitable gaming industry. They foster a supportive culture where your contributions make a meaningful impact.