Operations.

The Role Reporting to the Head of Strategy and Corporate Development, this role is a key driver in evolving the company’s long-term roadmap. The successful candidate will support efforts to accelerate growth through product diversification, new customer acquisition, and strategic expansion.  Key Responsibilities 1. Strategic Planning Market Intelligence: Conduct deep-dive research into industry trends and competitor activity to provide actionable recommendations for the executive team. Capital Allocation: Support the assessment of organic investment opportunities against a rigorous strategic and financial framework. Financial Modelling: Build complex ROI models for internal growth initiatives and partnership ventures. Special Projects: Support leadership on high-priority strategic actions and ad-hoc business situations.  2. Mergers & Acquisitions (M&A) Pipeline Management: Build and maintain a target universe aligned with company objectives through independent research and intermediary networking. Deal Evaluation: Screen opportunities based on strategic fit and financial viability. Valuation & Analysis: Lead financial modelling for targets, including valuation, synergy analysis, and the validation of operating assumptions. Execution: Support the full deal lifecycle, including commercial, financial, and legal due diligence, term sheet negotiations, and post-merger integration planning. Ideal Experience 3–5 years of professional experience, likely starting with a foundation in Investment Banking, Big 4 Transaction Services, or a qualified in-house finance route (e.g., CIMA). Subsequent experience in a corporate development or internal strategy role is highly preferred. Prior exposure to the payments industry or broader fintech sector is a significant advantage. Key Skills & Attributes Corporate Finance Mastery: Advanced skills in forecasting, valuation, and assessing combination effects. Due Diligence Expertise: A clear understanding of the DD process and the ability to identify "red flags" and value drivers. Critical Thinker: An intellectually curious mindset that looks beyond the data to understand the underlying strategic context. High Energy: A proactive, tenacious professional with the judgment to take ownership of complex deliverables. Collaborative: Strong interpersonal skills with the ability to influence and work across cross-functional teams.

Senior Customer Support Specialist (Dutch Speaking) Location: Malta (Hybrid) Salary: Up to €30K + Bonus + Relocation Package About the Role Join a fast-growing international iGaming company as a Senior Customer Support Specialist, where you’ll play a key role in delivering excellent player experiences while supporting team performance. This is a great opportunity to step into a senior, leadership-track position with real impact. Responsibilities Provide high-quality support via live chat, email, and phone Handle complex queries and manage escalations efficiently Review KYC documents and process withdrawals in line with compliance Support fraud detection and account monitoring activities Act as a senior team member during busy or critical periods Assist with onboarding, coaching, and knowledge sharing Support Team Leads in tracking KPIs (CSAT, response times, ticket volumes) Collaborate with product, payments, and compliance teams Take ownership of specific markets, features, or workflows What We’re Looking For 2+ years’ experience in customer support within iGaming or a similar environment Good understanding of KYC, payments, and fraud/risk processes Fluent in Dutch and English Strong communication skills and a proactive, team-oriented mindset Ability to multitask and perform under pressure Comfortable working shifts, including nights Interest in sports or casino products is a plus Interest in tools/AI to improve efficiency is an advantage What’s On Offer Salary up to €30K + bonus Relocation package to Malta Hybrid working + home office allowance Work remotely abroad benefit Private health insurance (including dental) Wellbeing allowance Regular team events and company socials

Dutch Customer Service Agent Location: Malta(Hybrid) Salary: €28,000 per year   About the Role Join a leading online casino team as a Dutch Customer Service Agent, where you’ll support players and deliver a great customer experience. You’ll handle queries across multiple channels and help ensure a smooth and enjoyable player journey. No iGaming experience is needed, full training is provided.   Responsibilities Support customers via chat, phone, and email in Dutch Resolve issues, handle disputes, and escalate when needed Assist players with technical questions and troubleshooting Explain game rules, features, and promotions Collaborate with internal teams to ensure a seamless experience Stay up to date with products, promotions, and industry updates   What We’re Looking For Native-level Dutch and strong English skills Willingness to work shifts, including weekends Strong communication and customer service skills Professional, empathetic, and player-focused mindset Ability to multitask in a fast-paced environment   What’s On Offer Competitive salary (€28,000 + night shift allowance) 5% monthly pension contribution to be paid with salary €1,000 annual wellness allowance Relocation support Hybrid working (after probation) + remote work abroad option Birthday leave + additional anniversary leave Training, career growth, and a supportive team environment Team events, Friday drinks, and free parking