Operations.

Pentasia is actively looking for Game Hosts/Presenters (Relocation to Armenia)! The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.   If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!   Responsibilities: Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!) Engage with players through verbal interaction in the game chat, providing guidance and support as needed. Demonstrate honesty and accuracy in all aspects of game presentation. Attend mandatory meetings and training sessions as required. Adhere to designated work schedules and dress code standards. Always uphold the highest professional standards.   Required Qualifications: Fluent in spoken and written Portuguese and English. Strong sense of responsibility and attention to detail. Presentable appearance and grooming. Passion for delivering exceptional customer service. Willingness to work flexible hours, including night shifts, weekends, and public holidays. Benefits and offer: Salary NET $1,000 + incentives. Relocation with Visa assistance. Performance-based bonuses. Company accommodation. Medical insurance coverage. Access to free language courses. Teambuilding activities and corporate events. Complimentary tea, coffee, and refreshments. Flexible working schedule. Free parking facilities. Privilege card for additional perks. Corporate gym access.

Customer Service – Swedish Speaking Pentasia is actively looking for Customer Service Swedish Speaking The Company: Our client is seeking customer-focused, proactive, and detail-oriented individuals to join their Customer Service team in Malta (hybrid). In this role, you will support customers across multiple channels while ensuring a high standard of service and compliance within the iGaming environment. If you enjoy helping people, solving problems, and working in a dynamic setting, this opportunity is an excellent fit. Responsibilities: Support customers via calls, live chat, and email Manage and resolve more complex customer queries Approve withdrawals and process KYC documentation Perform security checks to safeguard customers and the business Follow internal processes, shift schedules, and quality standards Handle relevant ad hoc tasks as required Required Qualifications: Fluent Swedish, written and spoken (additional Nordic languages are a plus) Strong multitasking and problem-solving abilities Comfortable working shifts, including occasional night shifts Interest in using AI tools for workflow efficiency Customer service experience is an advantage Benefits and Offer: Annual salary: €26,000 Bonus scheme Hybrid working model One-time home office setup allowance Working remotely from abroad policy Private health insurance and well-being allowance

Customer Service Agent (Finnish-Speaking) – Malta   We’re looking for a friendly and proactive Finnish speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Finnish (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup One-time home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance