Annica Sjoberg.

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Annica Sjoberg

Annica Sjoberg.

Recruitment Consultant

I come from five years experience in iGaming management. I was always very involved in recruiting, so it felt natural that the next step in my career would be to pursue recruiting full time.


I specialise in Operations, which has a wide range of roles, and it gives me the privilege to connect with people from all over the world. Helping them find their new role, and taking their next step in their career, is my favourite thing about working in recruitment.

I am originally from Sweden, but I have lived all over the world, and for the past six years I have been based in Malta.

Latest Annica Sjoberg Jobs.

Director of Operations

Posted 17 days ago
  • Competitive

Pentasia are currently recruiting for a Director of Operations for a prominent iGaming company in Malta.   Job Summary:   The main purpose of this role is to lead the company’s Customer Service and Payment Processing functions to drive efficiency and foster cross-departmental collaboration. The successful candidate will be responsible for ensuring the smooth and efficient operation of these critical functions, with a focus on delivering exceptional service to our customers while effectively managing risks and optimizing processes.   Main Duties & Responsibilities:   Lead and manage the Customer Service and Payment Processing departments, overseeing day-to-day operations and ensuring alignment with company goals and objectives. Develop and implement strategies to enhance the customer experience, drive customer satisfaction, and maximize customer retention. Monitor key performance indicators (KPIs) and metrics to evaluate departmental performance and identify areas for improvement. Innovate and standardize business processes across different departments, enhancing operational efficiency and effectiveness. Manage the adoption and optimization of technology solutions, ensuring the seamless operation of our operational tools and systems. Lead the charge in resolving cross-departmental issues, maintaining operational continuity and excellence. Ensure adherence to regulatory requirements and industry standards across operations. Conduct contract reviews, negotiations and due diligence to ensure favorable terms and compliance with company standards. Collaborate with cross-functional teams, including Product, Marketing, and Compliance, to develop and implement initiatives to enhance operational efficiency and effectiveness. Drive a culture of continuous improvement and innovation within the Operations team, fostering a collaborative and results-oriented work environment. Stay abreast of industry trends, regulations, and best practices, and make recommendations for process improvements and enhancements. Work closely with the Business Intelligence function to set up the necessary tracking mechanisms to analyse and report on business performance   Knowledge – Including Qualifications   Bachelor's degree in Business Administration, Management, or a related field; Proven track record in a senior management role within operations Strong knowledge in the sportsbook or iGaming industry; Strong leadership and management skills, with the ability to motivate and inspire teams to achieve goals and objectives. Excellent analytical and problem-solving skills, with a data-driven approach to decision-making. Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. Ability to thrive in a fast-paced and dynamic environment, with a strong sense of accountability and urgency.

Greek Speaking Game Presenter

Posted 25 days ago
  • Athens, Greece, Europe
  • 27700

We are looking for a Game Presenter - Greek Speaking to join the team in Bucharest, Romania   Whom will you be working for? Our client is a leading content provider to the iGaming industry based in Bucharest, Romania offering a multi-product portfolio with a variety of products ranging from, Slots, bingo, and live casino. They are building a new team and now looking for online dealers to join them. You would act as the dealer in different games like Blackjack or Baccarat. Just like in a real casino, only this is online.   If you like interacting with people and feel comfortable in front of the camera, then this opportunity is for you!   What you will be doing? • Being “the face” of the Company delivering expert knowledge and superior gaming quality. • Presenting all games in the required professional manner, always showcasing exceptional presenting skills in line with the Company’s performance expectations. • Engaging with players and immersing them in the live dealer experience. • Maintaining a professional level of technical proficiency in all games with the ability to always remain fully aware of your performance and ensure compliance with our client’s brand guidelines. • Carrying out all gaming operations in line with the current legislation and to the required company standards of efficiency, security, and customer satisfaction. • Having an active role in the Company’s continuous improvement plan to achieve plans for future growth within the Company.   Who are you? • Fluent in English and Greek (must). • Open to relocating to Bucharest, Romania. • Have a genuine interest in iGaming and are eager to learn more • Able to maintain high energy levels for the duration of games that require a more animated performance. • Flexible with working hours and must be willing to work on a shift pattern which includes nights, weekends, and bank holidays.   What do we offer? • Salary Gross €27.7k (Incremental) • Performance bonus • Gym membership • Free lunches • Relocation assistance, flight tickets • Residence in company accommodation • Covering accommodation utilities • Paid training • Paid medical subscription

Vietnamese Speaking Game Presenter

Posted 27 days ago
  • Bucharest, Romania, Europe
  • Competitive

We are looking for a Vietnamese Speaking Game Presenter - to join the team in Bucharest, Romania   Whom will you be working for? Our client is a leading content provider to the iGaming industry based in Bucharest, Romania offering a multi-product portfolio with a variety of products ranging from, Slots, bingo, and live casino. They are building a new team and now looking for online dealers to join them. You would act as the dealer in different games like Blackjack or Baccarat. Just like in a real casino, only this is online.   If you like interacting with people and feel comfortable in front of the camera, then this opportunity is for you!   What you will be doing? • Being “the face” of the Company delivering expert knowledge and superior gaming quality. • Presenting all games in the required professional manner, always showcasing exceptional presenting skills in line with the Company’s performance expectations. • Engaging with players and immersing them in the live dealer experience. • Maintaining a professional level of technical proficiency in all games with the ability to always remain fully aware of your performance and ensure compliance with our client’s brand guidelines. • Carrying out all gaming operations in line with the current legislation and to the required company standards of efficiency, security, and customer satisfaction. • Having an active role in the Company’s continuous improvement plan to achieve plans for future growth within the Company.   Who are you? • Fluent in English and Vietnamese (must). • Open to relocating to Bucharest, Romania. • Have a genuine interest in iGaming and are eager to learn more • Able to maintain high energy levels for the duration of games that require a more animated performance. • Flexible with working hours and must be willing to work on a shift pattern which includes nights, weekends, and bank holidays.   What do we offer? • Performance bonus • Gym membership • Free lunches • Relocation assistance, flight tickets • Residence in company accommodation • Covering accommodation utilities • Paid training • Paid medical subscription