Adam Hall.
Recruitment Consultant
Originally from Manchester, I decided to recently make the move to Barcelona and have loved every minute so far!
Coming from a strong sales background, I was very excited to transition my skills in to the recruitment world. I specialise in recruiting tech professionals into the iGaming industry.
Outside of work I love my sports – whether that be playing tennis or snowboarding in the winter. I love to travel, experiencing new cultures and meeting new people.
Latest Adam Hall Jobs.
VIP Account Executive
Posted 1 day ago- Sao Paulo, Brazil
- Competitive
Job Title: VIP Account Manager Location: Brazil (Remote/Hybrid - preferable) Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience. It’s a great opportunity for someone with account management experience who wants to develop their skills in a dynamic industry. Key Responsibilities: • Assist in identifying and onboarding new VIP clients through prospecting and networking. • Support the management of VIP client relationships, ensuring high levels of satisfaction. • Help execute engagement and retention strategies to increase player loyalty. • Work closely with senior team members to design and implement and improve VIP incentives, promotions, and personalized offers. • Monitor key performance metrics such as betting volume, customer acquisition cost (CAC), retention rates, and customer lifetime value (LTV). • Assist in preparing reports on VIP performance and account development. • Ensure compliance with responsible gaming and company policies. Skills & Qualifications : • Experience in account management, sales, or customer service, preferably in the betting or online gaming industry. • A wallet or existing player base would be incredibly valuable and sought after. • Strong interpersonal and communication skills to build client relationships. • Basic knowledge of sports betting and online casino market is a plus. • Comfortable working with data and reports to understand customer behavior. • Proficiency in MS Office and CRM tools. • Ability to work flexible hours when needed. This role is ideal for someone eager to grow in VIP management, with the opportunity to learn from experienced professionals in the field and business.
Legal & Compliance Senior Analyst -
Posted 6 days ago- Upto 18k BRL per month
Job Title: Legal & Compliance Senior Analyst - iGaming & Betting Industry Location: SP, Brazil Salary: Up to 18k BRL Monthly About the Role: This position focuses on ensuring legal and regulatory compliance for the Brazilian market within an international online gaming environment. It involves supporting licensing processes, reviewing contracts, and working across teams to align business operations with legal requirements. Main Responsibilities: Ensure compliance with Brazilian laws and industry standards. Develop and maintain legal and compliance frameworks for local regulations. Support license applications and ongoing regulatory reporting. Draft, review, and negotiate legal documents including third-party and data processing agreements. Provide legal guidance on product launches and company operations. Collaborate with cross-border teams, especially in Colombia and Australia. Desired Skillset: Fluent in both Portuguese and English Minimum 4 years of contract drafting experience. Strong understanding of AML, KYC/CDD, Consumer Law, and Data Protection. Familiarity with Latin American and EU regulations is beneficial. Experience dealing with regulators and external auditors. Proficiency with tools like Google Suite, Slack, and Airtable. Background in gambling, sports, or international environments is a plus.
Payments & Fraud Analyst
Posted 6 days ago- Up to 8 MILLION COP PER MONTH
Job Title: Payments & Fraud Analyst - iGaming & Betting Industry Location: Bogotá, Colombia. Salary: Up to 10 MIL COP Language Requirement: Spanish & English About the Role: This position plays a key role in safeguarding transaction integrity by overseeing deposits, withdrawals, and suspicious activities across digital platforms. It requires proactive monitoring of payment trends, investigating potential fraud, and resolving issues swiftly to maintain a smooth customer experience. The role also involves working with internal departments and external payment service providers to enhance operational efficiency, ensure compliance with industry regulations, and support strategic initiatives aimed at improving conversion rates and reducing costs. It's a great fit for someone analytical, detail-oriented, and experienced in navigating the fast-paced world of online payments and fraud prevention. Key Responsibilities: Monitor and manage payment transactions and escalate issues as needed. Identify and investigate suspicious activity, supporting fraud prevention measures. Collaborate with internal teams and third-party providers to ensure secure and efficient payment operations. Handle customer escalations related to payments and fraud. Review payment trends, fraud risks, and conversion rates, optimizing performance and reducing costs. Assist in regulatory compliance efforts and special projects in fraud prevention. Desired Experience: 3–5 years in payments or fraud detection, preferably in iGaming or e-commerce. Strong analytical and investigative skills. Familiarity with online payment platforms and financial regulations. Bachelor's degree in Finance, Business, IT, or a related field. Proficiency in financial tools, Google Suite, Jira, and Slack. Knowledge of global PSP regulations or experience in chargeback representation considered a PLUS.
Procurement Specialist
Posted 13 days ago- Upto $20,000
Job Title: Procurement Specialist- iGaming & Betting Industry Location: Bogotá, Colombia. Employment Type: Full-time Compensation: Attractive and lucrative financial package. About the Role: An exciting opportunity for a procurement professional to join a dynamic team within a fast-paced and collaborative environment. This role offers the chance to manage the full procurement lifecycle, play a key role in vendor negotiations, and contribute to cost-effective sourcing strategies. It's ideal for someone who thrives in cross-functional roles and enjoys optimizing procurement processes to support wider business goals. Main Responsibilities: Manage vendor relationships, secure competitive terms, and ensure reliable supply chains. Lead procurement negotiations, ensuring beneficial contract agreements. Handle the complete sourcing and purchasing cycle, from quotes to purchase orders. Ensure procurement practices comply with legal standards and internal policies. Monitor procurement budgets and optimize spending. Supervise timely delivery and quality of goods/services. Collaborate with internal teams to address specific procurement needs. Keep accurate records and generate procurement-related reports. Desired experience: Degree in Business, Supply Chain, or similar is preferred. At least 2 years of procurement or supply chain experience. Background in media, entertainment, or tech is a plus. Proven negotiation and vendor management skills. Experience with procurement systems. Strong English communication abilities. Capable of managing several projects at once. Analytical skills for identifying cost efficiencies.
IT Manager
Posted 20 days ago- Up to 10 MILLION COP PER MONTH
Job Title: IT Manager - iGaming & Betting Industry Location: Bogotá, Colombia. Employment Type: Full-time Compensation: Attractive and lucrative financial package. About the Role: This role involves managing the full spectrum of IT operations within a company operating in the betting industry. It includes ensuring the stability, scalability, and security of all local IT systems and infrastructure. The position requires oversight of both hardware and software environments, day-to-day technical support for users, and coordination with global IT counterparts to align on best practices. A critical component of the role is maintaining operational continuity and data integrity while proactively addressing potential threats and vulnerabilities in a fast-paced, high-compliance environment. Key Responsibilities: Oversee daily IT operations including infrastructure, user support, and device management. Liaise with the Compliance Officer to ensure the betting system complies with rules and requirements. Implement and manage a comprehensive security framework for a betting system. Manage and improve Help Desk operations to ensure timely resolution of user issues and service requests Conduct regular vulnerability assessments and coordinate penetration testing. Develop and execute incident response protocols for security breaches. Ensure full compliance with relevant regulatory standards and liaise with compliance personnel. Lead IT and security projects from planning through to delivery. Maintain strong communication with global and local stakeholders, providing updates on system performance and security. Requirements: 6–8 years in IT operations with leadership experience. Bachelor’s in Computer Science, Information Security, or related field. Strong expertise in IT security frameworks and regulatory compliance. Proficiency in security tools, technical project management, and stakeholder coordination. Fluent English, with excellent communication skills. Experience in the betting or gaming industry is preferred.
Responsible Gaming Analyst
Posted 33 days ago- 8500 BRL per month
Job Title: Responsible Gaming Analyst - iGaming & Betting Industry Location: São Paulo, Brazil Salary: 8,500 BRL per month Language Requirement: Portuguese & English Reports to: Head of Responsible Gaming About the Role: This position plays a crucial role in ensuring responsible gambling practices, helping to mitigate gambling-related harms while ensuring compliance with regulatory requirements. The analyst will conduct behavioral risk assessments, interact with at-risk customers, and collaborate with internal teams to maintain responsible gaming standards. Key Responsibilities: Perform in-depth behavioral analysis to identify signs of gambling-related harm. Conduct phone calls with high-risk customers to discuss responsible gambling tools and offer support. Manage and escalate responsible gaming concerns from internal teams. Work closely with AML and Account Management teams to ensure proper customer due diligence. Operate within a shift-based schedule to provide 24/7 coverage. Assist with responsible gambling-related translations when required. Requirements: A minimum of 6 months in a compliance, risk analysis, or responsible gaming role. Prior experience in the iGaming sector, particularly in LATAM markets (Brazil, Colombia, Peru, etc.), is an advantage. Previous experience handling sensitive customer interactions via phone, email, and chat. Familiarity with working in a high-paced environment with confidential data. Strong analytical and pattern-recognition skills for identifying problematic behaviors. This role requires a proactive, customer-focused mindset, ensuring that responsible gaming measures are effectively implemented while maintaining compliance within the iGaming sector.
AML Lead Brazil
Posted 34 days ago- Competitive Salary + Benefits
About the Role The role of the AML Lead Brazil involves working in compliance/AML/audit and taking care of the Brazilian AML/CFT regulatory regime. Fluency in both Portuguese and English is required. Responsibilities Monitor AML alerts Provide Customer Due Diligence and Enhanced Due diligence to customers Documents verification Ensure the policies and delivery of work are accurately implemented and followed to demonstrate regulatory compliance. Work closely (showing flexibility, strong communication skills and being a teammate) with the business verticals to ensure full implementation of the AML/CFT Procedures and Policies. Co-ordinate compliance in relation to products, strategies and AML/CFT operational processes and procedures, working with partners and management. Support the development and implementation of an effective AML/CFT program. Provide support for the implementation of AML/CFT policies and controls Provide support on the monitoring of the license AML/CFT obligations and mandatory reports to the authorities. Monitor the regulator's requirements related to AML/CFT and liaise with the different departments to provide answers to the different regulators in Brazil Proactively audit processes, practices and documents to identify weaknesses Evaluate business activities to assess compliance risk Collaborate with external and internal auditors when needed Support on the implementation of plans to manage a crisis or compliance violation Create, and improve AML/CFT training for employees Address employee concerns or questions on AML/CFT compliance Monitor and enhanced the AML/CFT Triggers Draft and prepare the suspicious activity reports for review of the MLRO Prepare and sent the transactional activity reports Required Skills Must be proficient in English and have excellent communication skills, both written and verbal. Minimum of 2 years’ experience working in a compliance/AML/CFT function. Experience of working with regulators, external auditors, and inspectors would be advantageous Experience of interpreting and applying legislation or regulation within a company context. Experience in compiling information for regulatory returns. Motivated, hardworking, able to manage self and other tasks to meet required deadlines. Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Air table & Intercom Attention to detail Sports & Gambling knowledge advantageous Cryptocurrency knowledge would be advantageous
Product Manager
Posted 48 days ago- Recife, Brazil
- Upto 15k BRL per month
Job Title: Product Manager – iGaming & Betting Industry Location: Recife, Brazil Employment Type: Full-time Compensation: Attractive and lucrative financial package. About the Role: As a Product Manager, you will be at the forefront of managing product integrations and enhancing user experiences. Your role will involve close collaboration with service providers and internal teams to ensure a seamless, engaging, and high-performing product offering. Main Responsibilities: Partner Management: Maintain and nurture relationships with key service providers, including KYC, payments, and game integrations, ensuring smooth operations and issue resolution. Conversion & Engagement Optimization: Analyze user behavior to identify friction points, develop strategies to enhance conversion rates, and boost engagement. Product Enhancement: Leverage competitive analysis and user feedback to drive product improvements, ensuring our offerings remain innovative and relevant. Integration Oversight: Manage the onboarding and integration of new features and services, ensuring they align with business goals and quality standards. Cross-Team Collaboration: Work closely with development, design, and marketing teams to align on product goals and execution. Performance Tracking: Monitor key product performance indicators (KPIs) and generate reports to measure success and identify areas for improvement. Market-Specific Adaptation: Contribute to product design and features tailored to the Brazilian market’s preferences and expectations. Requirements: Bachelor’s degree in Business, Technology, or a related field. Experience in product management, preferably in the technology or iGaming industry. Strong understanding of digital products and user experience best practices. Excellent communication and stakeholder management skills. Analytical mindset with the ability to interpret data and drive informed decisions. Ability to manage multiple priorities in a dynamic environment. English proficiency is a plus. Must be based in Recife. If you’re passionate about product management and eager to play a key role in shaping the future of digital entertainment in Brazil, we’d love to hear from you!