We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Head of Payment Service Providers (PSPs)
Location: Open to Canada (relocation provided), Cyprus, Barcelona, or Dubai
Compensation: $200,000 - $220,000 (CAD) + 100-130% Bonus
Our client is looking for a highly commercial, hands-on Head of Payment Service Providers (PSPs) to own and drive global payments strategy and execution.
The right fit is someone who has personally negotiated PSP contracts, onboarded payment providers, managed payment performance, resolved operational issues, optimized processing costs, and built payment coverage across multiple markets. You should be equally comfortable discussing payment routing logic with product and technology teams as you are negotiating commercial terms with acquirers, gateways, wallet providers, and alternative payment methods.
What You'll Be Doing
Own relationships with global PSPs, acquirers, gateways, card processors, wallet providers, and alternative payment providers.
Lead commercial negotiations, pricing reviews, contract renewals, and service-level discussions.
Identify and onboard new PSPs to improve coverage, conversion, and redundancy.
Drive optimization of processing costs, approval rates, and payment success metrics.
Build and execute PSP strategy across multiple international markets.
Develop and launch new payment methods and products.
Drive automation initiatives across payment operations and reconciliation processes.
Work closely with Finance, Product, Compliance, Risk, Treasury, and Technology teams.
What We're Looking For
Understanding of payments within gaming, gambling, fintech, crypto, or other high-risk industries
Significant experience managing Payment Service Providers (PSPs) directly
Deep understanding of global payment ecosystems, including cards, wallets, APMs, acquiring, gateway providers, and local payment methods
Strong commercial negotiation experience with PSPs and payment partners.
Track record of improving payment performance, coverage, and provider diversification
Strong leadership experience managing operational and technical teams
Hands-on approach with a willingness to get involved in day-to-day execution
Experience across both regulated and more challenging international payment markets
Experience leveraging automation and AI within payment operations
Why Join?
Join a globally recognized market leader in iGaming
Own a business-critical payments function with real influence
Work with senior leadership on international growth initiatives
Significant autonomy and visibility
Opportunity to build a truly global payments ecosystem
A leading global digital marketing business within the online gambling and sports betting sector is seeking a Head of Social Media to build, shape and scale its social media function across a portfolio of high-profile international brands.
This is a newly created leadership role with significant influence across brand, acquisition, content, influencer marketing, lifecycle marketing and paid media. You'll be responsible for defining the social strategy, building the team structure and ensuring world-class execution across multiple markets.
The Opportunity
As Head of Social Media, you'll own the strategic direction of organic social and influencer marketing activity, driving audience growth, engagement, brand awareness and commercial performance.
Working closely with senior stakeholders across Marketing, Content, SEO, CRM and Paid Media, you'll ensure social channels play a central role in customer acquisition, retention and revenue generation.
Key Responsibilities
Develop and own the global social media strategy across multiple brands
Build and lead a high-performing social media team
Define content pillars, platform strategies and brand voice guidelines
Oversee execution across Meta, TikTok, X, YouTube and emerging platforms
Lead influencer marketing strategy and creator partnerships
Drive audience growth through innovative content and trend adoption
Collaborate with Paid Media, SEO, Content and CRM teams to maximise performance
Establish reporting frameworks and KPI measurement across all social initiatives
Ensure all activity complies with regulatory and platform requirements
Foster a data-driven, test-and-learn culture
Requirements
5+ years' experience leading social media, content or digital marketing functions
Proven track record building and managing social media teams
Strong experience across organic social and influencer marketing
Deep understanding of content strategy, social platforms and audience growth
Experience translating strategy into scalable operational execution
Strong analytical and commercial mindset
Excellent stakeholder management and leadership skills
Experience within iGaming, sports betting or highly adjacent sector
Why Consider This Opportunity?
High-profile leadership position within a globally recognised digital marketing business
Significant influence across multiple brands and international markets
Opportunity to build and shape the social media function from the ground up
Work at the intersection of content, acquisition, influencer and brand strategy
Competitive compensation package and long-term career growth opportunities
Interested in learning more? Apply now
Head of VIP & Loyalty
Location: Remote (North America and Europe)
Compensation: $130,000/base (USD) + Bonus + Equity
Our client is a fast-growing online gaming company redefining how players engage with casino entertainment across North America.
We are seeking a Head of VIP & Loyalty to join the leadership team and own the strategy, execution, and evolution of VIP and loyalty programs. This role is ideal for a commercially minded, player-first leader who thrives at the intersection of hospitality, analytics, and retention strategy in a fast-paced gaming environment.
Position Summary
The Head of VIP & Loyalty is responsible for developing and scaling VIP, loyalty, and high-value player strategies that drive long-term retention, profitability, and player satisfaction. Reporting directly to the General Manager, this role owns the lifecycle, engagement, and value of the company’s most important player segments while building a scalable VIP and loyalty framework to support growth.
The ideal candidate brings a strong balance of relationship management, commercial decision-making, and data-driven thinking, with hands-on experience managing high-value players in online gaming environments.
Key Responsibilities
Own the end-to-end VIP strategy and lifecycle management for high-value and emerging VIP players
Develop segmentation frameworks to identify, grow, and retain VIP players
Create personalized experiences that strengthen engagement, retention, and long-term loyalty
Monitor player value, profitability, retention, and lifetime performance
Partner with CRM and Product teams to evolve loyalty, rewards, and engagement programs
Design benefits, experiences, and promotional frameworks that drive sustainable player value
Establish reinvestment frameworks and player treatment guidelines
Evaluate offer effectiveness, promotional efficiency, and player profitability
Balance premium player experience with responsible commercial decision-making
Champion exceptional service standards for VIP and high-value players
Partner cross-functionally with Customer Support, Payments, Risk, Product, and Analytics teams to remove friction across key player journeys
Lead, develop, and scale the VIP team while setting performance standards and operating processes
Act as a key advocate for the voice of the player within the leadership team
Qualifications
5+ years of experience in VIP, loyalty, CRM, or player development roles
Background in online casino, iGaming, sports betting, sweepstakes, or social casino
Strong understanding of player retention, engagement, and lifecycle management
Proven experience managing high-value player segments
Strong analytical, commercial, and strategic decision-making skills
Excellent communication and leadership capabilities
Why Join The Team?
You enjoy building meaningful, long-term player relationships
You thrive in roles that blend hospitality, analytics, and commercial strategy
You want ownership and influence within a growing gaming business
You value autonomy, leadership impact, and cross-functional collaboration
You believe loyalty is earned through exceptional experiences and thoughtful engagement