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We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!

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Head of Payment Service Providers - Work Visa Provided | Global Payments | Relocation

Ontario, North America

$200,000 - $220,000/year + Bonus

Head of Payment Service Providers (PSPs) Location: Open to Canada (relocation provided), Cyprus, Barcelona, or Dubai Compensation: $200,000 - $220,000 (CAD) + 100-130% Bonus  Our client is looking for a highly commercial, hands-on Head of Payment Service Providers (PSPs) to own and drive global payments strategy and execution. The right fit is someone who has personally negotiated PSP contracts, onboarded payment providers, managed payment performance, resolved operational issues, optimized processing costs, and built payment coverage across multiple markets. You should be equally comfortable discussing payment routing logic with product and technology teams as you are negotiating commercial terms with acquirers, gateways, wallet providers, and alternative payment methods. What You'll Be Doing Own relationships with global PSPs, acquirers, gateways, card processors, wallet providers, and alternative payment providers. Lead commercial negotiations, pricing reviews, contract renewals, and service-level discussions. Identify and onboard new PSPs to improve coverage, conversion, and redundancy. Drive optimization of processing costs, approval rates, and payment success metrics. Build and execute PSP strategy across multiple international markets. Develop and launch new payment methods and products. Drive automation initiatives across payment operations and reconciliation processes. Work closely with Finance, Product, Compliance, Risk, Treasury, and Technology teams. What We're Looking For Understanding of payments within gaming, gambling, fintech, crypto, or other high-risk industries Significant experience managing Payment Service Providers (PSPs) directly Deep understanding of global payment ecosystems, including cards, wallets, APMs, acquiring, gateway providers, and local payment methods Strong commercial negotiation experience with PSPs and payment partners. Track record of improving payment performance, coverage, and provider diversification Strong leadership experience managing operational and technical teams Hands-on approach with a willingness to get involved in day-to-day execution Experience across both regulated and more challenging international payment markets Experience leveraging automation and AI within payment operations Why Join? Join a globally recognized market leader in iGaming Own a business-critical payments function with real influence Work with senior leadership on international growth initiatives Significant autonomy and visibility Opportunity to build a truly global payments ecosystem  
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Hybrid

Head of Social Media - Sports Betting / iGaming - Hybrid Miami

miami, North America

$130,000 to $140,00 + 20% bonus + Benefits

A leading global digital marketing business within the online gambling and sports betting sector is seeking a Head of Social Media to build, shape and scale its social media function across a portfolio of high-profile international brands. This is a newly created leadership role with significant influence across brand, acquisition, content, influencer marketing, lifecycle marketing and paid media. You'll be responsible for defining the social strategy, building the team structure and ensuring world-class execution across multiple markets. The Opportunity As Head of Social Media, you'll own the strategic direction of organic social and influencer marketing activity, driving audience growth, engagement, brand awareness and commercial performance. Working closely with senior stakeholders across Marketing, Content, SEO, CRM and Paid Media, you'll ensure social channels play a central role in customer acquisition, retention and revenue generation. Key Responsibilities Develop and own the global social media strategy across multiple brands Build and lead a high-performing social media team Define content pillars, platform strategies and brand voice guidelines Oversee execution across Meta, TikTok, X, YouTube and emerging platforms Lead influencer marketing strategy and creator partnerships Drive audience growth through innovative content and trend adoption Collaborate with Paid Media, SEO, Content and CRM teams to maximise performance Establish reporting frameworks and KPI measurement across all social initiatives Ensure all activity complies with regulatory and platform requirements Foster a data-driven, test-and-learn culture Requirements 5+ years' experience leading social media, content or digital marketing functions Proven track record building and managing social media teams Strong experience across organic social and influencer marketing Deep understanding of content strategy, social platforms and audience growth Experience translating strategy into scalable operational execution Strong analytical and commercial mindset Excellent stakeholder management and leadership skills Experience within iGaming, sports betting or highly adjacent sector Why Consider This Opportunity? High-profile leadership position within a globally recognised digital marketing business Significant influence across multiple brands and international markets Opportunity to build and shape the social media function from the ground up Work at the intersection of content, acquisition, influencer and brand strategy Competitive compensation package and long-term career growth opportunities Interested in learning more? Apply now
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Remote

Head of VIP and Loyalty - iGaming | Sweepstakes | Remote

Remote, North America, Remote

$130,000/base (USD)+ Bonus + Equity

Head of VIP & Loyalty Location: Remote (North America and Europe) Compensation: $130,000/base (USD) + Bonus + Equity Our client is a fast-growing online gaming company redefining how players engage with casino entertainment across North America.  We are seeking a Head of VIP & Loyalty to join the leadership team and own the strategy, execution, and evolution of VIP and loyalty programs. This role is ideal for a commercially minded, player-first leader who thrives at the intersection of hospitality, analytics, and retention strategy in a fast-paced gaming environment. Position Summary The Head of VIP & Loyalty is responsible for developing and scaling VIP, loyalty, and high-value player strategies that drive long-term retention, profitability, and player satisfaction. Reporting directly to the General Manager, this role owns the lifecycle, engagement, and value of the company’s most important player segments while building a scalable VIP and loyalty framework to support growth. The ideal candidate brings a strong balance of relationship management, commercial decision-making, and data-driven thinking, with hands-on experience managing high-value players in online gaming environments. Key Responsibilities Own the end-to-end VIP strategy and lifecycle management for high-value and emerging VIP players Develop segmentation frameworks to identify, grow, and retain VIP players Create personalized experiences that strengthen engagement, retention, and long-term loyalty Monitor player value, profitability, retention, and lifetime performance Partner with CRM and Product teams to evolve loyalty, rewards, and engagement programs Design benefits, experiences, and promotional frameworks that drive sustainable player value Establish reinvestment frameworks and player treatment guidelines Evaluate offer effectiveness, promotional efficiency, and player profitability Balance premium player experience with responsible commercial decision-making Champion exceptional service standards for VIP and high-value players Partner cross-functionally with Customer Support, Payments, Risk, Product, and Analytics teams to remove friction across key player journeys Lead, develop, and scale the VIP team while setting performance standards and operating processes Act as a key advocate for the voice of the player within the leadership team Qualifications 5+ years of experience in VIP, loyalty, CRM, or player development roles Background in online casino, iGaming, sports betting, sweepstakes, or social casino Strong understanding of player retention, engagement, and lifecycle management Proven experience managing high-value player segments Strong analytical, commercial, and strategic decision-making skills Excellent communication and leadership capabilities Why Join The Team? You enjoy building meaningful, long-term player relationships You thrive in roles that blend hospitality, analytics, and commercial strategy You want ownership and influence within a growing gaming business You value autonomy, leadership impact, and cross-functional collaboration You believe loyalty is earned through exceptional experiences and thoughtful engagement
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Pentasia

Our Team.

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Alastair Cleland

Alastair Cleland

Managing Director, Human Capital

Robert Gray

Robert Gray

VP, Americas

Steve Kirk

Steve Kirk

Managing Consultant

Guides & Case Studies

Career Guides.

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Guide1

Responsible Gaming in Brazil: Your Talent Acquisition Advantage

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Guide2

Building an Inclusive Future in iGaming: Supporting Women Beyond IWD

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more
Guide3

Stand Out in Brazil's Gaming Boom:How to Land Your Dream Job

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more

Latest Jobs in iGaming.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

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