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Hybrid

CRM Specialist - Sportsbook - Madrid

Madrid, Spain

€32,000 to €35,000 pa

Our client is looking for a Sportsbook CRM specialist to be based in their Madrid office. You will have native Spanish and fluent English and a understanding of how to execute and optimise sports campaigns for the Spanish market primarily. You ideally will have Salesforce experience and be passionate about all things sport related. You understand player behaviour and preferences in the Spanish market. If this sounds like you then please get in touch
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Hybrid

Risk and Fraud Analyst

Sliema, Europe, Malta

Up to €38,000

Risk and Fraud Analyst Location: Malta Salary: €38,000 Schedule: Monday to Friday (occasional weekend support)   Overview We are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.   You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.   Key Responsibilities Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud Conduct KYC checks and follow up on verification requirements in line with market standards Apply account limits, restrictions, and closures based on risk indicators Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role) Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play Respond to live alerts and operational risk triggers in a timely manner Collaborate daily with Customer Support on account reviews and transaction queries Maintain clear internal records of actions taken and support ongoing risk reporting   An ideal candidate brings Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis Comfortable working at a pace, handling volume, and making quick account-level decisions Experience in smaller or mid-sized operators is preferred Practical KYC knowledge and familiarity with common fraud tools Fluent English required; French and Portuguese are a plus Strong Excel and general data handling skills   Nice to Have Exposure to both casino and sportsbook environments Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)
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Remote

Casino Streamer / Influencer Manager

Remote, Europe

€45,000 to €55,000 pa

Our client is looking for a Casino Streamer/Influencer Manager (Fully Remote)   If you live and breathe creator partnerships, then I want to talk to you. I am looking for a Streamer/Influencer Manager to scale my clients  creator network, player base and acquisition efforts. This is an opportunity for a high performing and enthusiastic individual to shape the next chapter of the company as it pioneers the gaming industry. What You’ll Do: Scale Acquisition: Strengthen the pipeline of streamer and acquisition efforts month on month. Find scale to reach the growth targets. Increase Partnerships: Source, engage and onboard streamers across multiple regions. Deal Maker: Secure new streamers and be the deal owner ensuring they achieve the goals of the engagement. Drive Performance: Track and review the performance of our creators and crack the code behind obtaining return on investment. If you live and breath how to optimise streamer relationships and influencer partnerships then please get in touch.
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Hybrid

In - House Counsel (Legal and Compliance)

Pietà, Europe, Malta

Competitive Salary

In-House Counsel (Legal & Compliance) Hybrid - Full Time Location - Romania or Malta  This role provides end-to-end legal and compliance support across a multinational iGaming group. Reporting to the Chief Legal & Compliance Officer, the role acts as a key legal advisor to internal teams. Key responsibilities: Legal support: Provide day-to-day legal advice on commercial, corporate, operational, and regulatory matters. Draft, review, and negotiate a wide range of contracts  Support corporate governance, internal structuring, and legal documentation. Advise on areas such as gaming law, AML/CFT, data protection, IP, tax, IT, employment, and commercial law. Manage intellectual property (e.g., trademarks and enforcement actions). Conduct legal research and track regulatory changes across jurisdictions. Compliance support: Advise on compliance matters including gaming, AML/CFT, consumer protection, and competition law. Help develop and maintain compliance frameworks, policies, and risk registers. Manage licensing, certifications, audits, and regulatory submissions across jurisdictions. Monitor regulatory changes and support remediation actions. Contribute to training and compliance awareness across the business. Requirements: At least 5 years’ in-house legal experience, ideally in iGaming (B2B preferred) or a regulated industry. Strong expertise in gaming, commercial, corporate, employment, IT, AML/CFT, and IP law. Skilled in contract negotiation and handling regulatory/audit processes. Strong English communication skills and proficiency with tools like Jira, Google Suite, MS Office, and AI tools. Detail-oriented, proactive, business-focused, and willing to travel occasionally.
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Hybrid

In - House Counsel (Legal and Compliance)

Pietà, Europe, Malta

Competitive Salary

In-House Counsel (Legal & Compliance) Hybrid - Full Time Location - Romania or Malta  This role provides end-to-end legal and compliance support across a multinational iGaming group. Reporting to the Chief Legal & Compliance Officer, the role acts as a key legal advisor to internal teams. Key responsibilities: Legal support: Provide day-to-day legal advice on commercial, corporate, operational, and regulatory matters. Draft, review, and negotiate a wide range of contracts  Support corporate governance, internal structuring, and legal documentation. Advise on areas such as gaming law, AML/CFT, data protection, IP, tax, IT, employment, and commercial law. Manage intellectual property (e.g., trademarks and enforcement actions). Conduct legal research and track regulatory changes across jurisdictions. Compliance support: Advise on compliance matters including gaming, AML/CFT, consumer protection, and competition law. Help develop and maintain compliance frameworks, policies, and risk registers. Manage licensing, certifications, audits, and regulatory submissions across jurisdictions. Monitor regulatory changes and support remediation actions. Contribute to training and compliance awareness across the business. Requirements: At least 5 years’ in-house legal experience, ideally in iGaming (B2B preferred) or a regulated industry. Strong expertise in gaming, commercial, corporate, employment, IT, AML/CFT, and IP law. Skilled in contract negotiation and handling regulatory/audit processes. Strong English communication skills and proficiency with tools like Jira, Google Suite, MS Office, and AI tools. Detail-oriented, proactive, business-focused, and willing to travel occasionally.
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Remote

Growth Performance Marketing Lead

Remote, LATAM

Upto $50k per year

About the Role: In this position, you will take ownership of performance marketing activities across LATAM, with a strong focus on driving sustainable growth through acquisition and retention strategies. The role requires both strategic oversight and hands-on execution, ensuring campaigns are optimized for profitability and adapted to local market dynamics. Main Responsibilities: Own and drive the full performance marketing strategy across LATAM markets Plan, launch, and optimize multi-channel acquisition campaigns including paid social, search, affiliates, influencer partnerships, and programmatic traffic Track and improve core performance metrics such as CAC, CPA, ROAS, FTDs, retention rates, and LTV Identify high-growth markets, audiences, and acquisition opportunities within LATAM Work cross-functionally with CRM, product, design, and affiliate teams to strengthen funnel performance and user value Continuously test and refine landing pages, creatives, and promotional offers to increase conversion rates Use data insights and player behavior analysis to make fast and effective optimization decisions Manage and allocate budgets efficiently, scaling profitable campaigns while minimizing inefficiencies Stay informed on competitor activity, market trends, and regulatory updates across the region Support the development of localized strategies and campaigns tailored to specific countries Desired experience: Strong experience in performance or growth marketing roles Background in iGaming, online casino, or related industries is highly preferred Deep understanding of LATAM digital channels, audiences, and market dynamics Demonstrated success in scaling acquisition campaigns with measurable ROI Solid knowledge of attribution models, tracking tools, and funnel optimization techniques Experience working with dashboards, analytics tools, and budget ownership Familiarity with traffic sources relevant to gaming and casino offers Strong commercial awareness with a focus on profitability over volume Ability to work in a fast-paced environment, testing and iterating quickly based on data Spanish and/or Portuguese language skills are beneficial  
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Remote

Marketing Manager Mexico

Remote, LATAM

€40000 to €50000

About the role: This position is focused on leading and executing fully integrated marketing initiatives for an iGaming project operating in Mexico. Based onsite in Mexico City, the role requires a well-rounded marketer who can combine strategic thinking with hands-on execution. The person in this role will oversee the full marketing journey, from market analysis and channel selection to local activations and performance tracking. Acting as a key local representative, they will build strong relationships with partners and providers while ensuring that all marketing activities deliver measurable results and align with market dynamics. Main Responsibilities: Develop and execute 360° marketing strategies across online and offline channels, ensuring compliance with iGaming regulations. Plan and implement local campaigns, including events, sponsorships, promotions, and partnerships with venues such as restaurants, bars, and entertainment locations. Select and manage the most effective mix of marketing channels to reach target audiences. Oversee the entire marketing funnel, from user acquisition to retention and loyalty initiatives. Build and manage relationships with local media, agencies, and communication platforms (e.g., SMS, radio, outdoor advertising). Negotiate and assess partnerships to ensure strong return on investment. Conduct audience research, segmentation, and behavioral analysis; run surveys and focus groups to test messaging and campaign approaches. Define KPIs, monitor performance, and optimize campaigns based on data insights. Coordinate internal teams and external partners to ensure smooth execution of marketing activities. Maintain a structured roadmap and actively manage day-to-day marketing operations. Desired experience: Minimum of 4 years in marketing roles, ideally within iGaming, betting, or entertainment (industry experience is a strong advantage but not strictly mandatory). Proven experience delivering integrated campaigns across digital and offline channels. Strong knowledge of the Mexican market, including media landscape and consumer behavior. Experience in partnerships, local activations, and event marketing. Solid analytical skills with experience tracking KPIs and optimizing campaign performance. Strong organizational and project management abilities. Native-level Spanish and advanced English (C1) required. Strong communication, negotiation, and relationship-building skills (highly valued).
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Hybrid

Senior Customer Support Specialist (Finnish Speaking)

Saint Julians, Europe, Malta

Up to €30k + Bonus + Relocation to Malta package

Senior Customer Support Specialist (Finnish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Relocation Provided. Workplace: Hybrid Salary: Up to €30k + Bonus   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Finnish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage
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Hybrid

Senior Customer Support Specialist (Swedish Speaking)

Saint Julians, Europe, Malta

Up to €30k + Bonus + Relocation to Malta package

Senior Customer Support Specialist (Swedish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Workplace: Hybrid Salary: Up to €30k + Bonus + Relocation to Malta package   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Swedish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage
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On-site

Director of Client Relations

Pasig, Asia Pacific

Up to 300K PHP per month

Own high-level stakeholder relationships across government and regulators. Act as the face of the business in critical engagements and negotiations. High-impact role in a fast-growing company. I’m working with a rapidly scaling organisation in the iGaming sector who are looking to appoint a Director of Client Relations to lead their most critical external relationships. This is a senior, strategic, and highly visible position, suited to someone comfortable operating across commercial, regulatory, and political environments. You’ll play a key role in shaping outcomes, building trust, and representing the business at the highest levels. The Role; You will take ownership of senior stakeholder relationships, acting as the primary interface between the business and government bodies, regulators, and key industry partners. This role goes beyond traditional account management — it requires someone who can navigate complexity, manage sensitive situations, and influence outcomes, both in formal settings and through strong relationship-building. Key Responsibilities; Build and manage senior relationships across government, regulatory bodies, and industry stakeholders Represent the business in high-level meetings, negotiations, and external engagements Navigate complex, politically sensitive environments with sound judgment Influence stakeholder alignment with commercial and strategic objectives Provide leadership with insights on stakeholder sentiment, risks, and opportunities Act as a trusted escalation point for sensitive or high-priority issues Ensure internal teams are aligned with external expectations and commitments What They're Looking For 10+ years’ experience in client relations, stakeholder engagement, or government relations Proven ability to influence and negotiate at senior levels Strong understanding of regulatory and political landscapes Highly credible and confident in externally facing roles Excellent communication skills, adaptable across audiences Fluency in English and Tagalog Additional Context This is an onsite role, best suited to someone who thrives in a relationship-led environment. Success in this position will involve building strong connections with stakeholders both formally and informally, including regular networking, hosting, and maintaining close working relationships. If you’d be open to hearing more, feel free to reach out for a confidential discussion.
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