Payment Operations Analyst
Posted 1 hour agoAttractiveJob Reference: 37524
We are seeking a detail-oriented Payment Operations Analyst to support the optimization and monitoring of both our external (PIQ Payment IQ) and internal payment systems. The focus will remain on PIQ, but the analyst will play an important role in supporting the evolution of our system through feedback, testing, and enhancement proposals. The role is analytical and operational — not involving direct payment processing — and is central to improving fraud detection, performance, and automation.
Key Responsibilities:
Key Responsibilities:
- Configure and monitor settings in PIQ Payment IQ and support the setup of configurations in our internal system.
- Analyze transactional data, identify trends, and recommend optimizations to routing logic, fraud rules, and provider setups.
- Contribute to the development of our internal system by offering operational insights, reporting needs, and UX suggestions to development teams.
- Track fraud patterns, perform root cause analysis, and recommend preventive measures across platforms.
- Produce regular and ad hoc reports covering KPIs, fraud rates, approval performance, and operational metrics.
- Collaborate with PSPs and internal teams to troubleshoot issues and improve integration quality.
- Assist in the testing and rollout of new payment features and routing logic in both systems.
- Work with Finance, Fraud, Risk, and CS teams to improve overall payment efficiency and customer experience.
- At least 3 years of experience in payments or payment analytics, preferably within iGaming.
- Practical knowledge of Payment IQ and experience working with or supporting the development of internal tools.
- Strong analytical mindset with solid Excel/reporting capabilities and attention to detail.
- Familiarity with fraud signals, routing mechanics, and PSP performance metrics.
- A collaborative and proactive communicator, comfortable interfacing with both technical and operational teams.
- Based in or willing to relocate to Malta.
Consultant
