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About the Role
My client is seeking a Director of Analytics & Business Intelligence to lead and scale their data function within a high-growth, regulated digital gaming environment. This is a hands-on leadership role responsible for driving analytics strategy, delivering actionable insights, and partnering cross-functionally with Product, Marketing, Finance, Operations, and Professional Services. The successful candidate will serve as a key advisor to senior leadership, translating complex data into clear, commercially impactful decisions.
Key Responsibilities
Analytics Strategy & Governance
Define and execute the analytics vision, strategy, and roadmap aligned to business objectives
Establish and maintain robust data governance frameworks to ensure accuracy, integrity, and consistency
Partner with technology teams on data infrastructure, owning the analytics and insight layer
Act as a subject matter expert on analytics best practices and responsible data usage
Translate complex data into clear, actionable insights for executive stakeholders
Player & Marketing Analytics
Lead analysis of customer behavior, segmentation, lifecycle performance, and LTV modelling
Drive insights on acquisition, retention, and engagement strategies
Oversee reporting on digital marketing performance, loyalty programs, and ROI metrics
Collaborate with marketing and product teams to optimise campaign effectiveness
Financial & Operational Analytics
Support budgeting, forecasting, and financial planning processes
Develop KPIs, dashboards, and reporting frameworks to drive business performance
Deliver insights that connect operational performance to revenue outcomes
Provide cross-functional analytical support across key business areas
Compliance & Risk Analytics
Partner with compliance teams to identify potential fraud and AML risks through data analysis
Ensure all analytics outputs meet regulatory and compliance requirements
Professional Services Support
Provide client-facing teams with market intelligence, benchmarking, and performance insights
Develop standardized reporting, ROI frameworks, and dashboards to support client engagements
Enable data-driven storytelling to support client acquisition and retention
Leadership & Team Development
Build, lead, and mentor a high-performing analytics team
Establish workflows, prioritization models, and quality standards
Drive a culture of curiosity, accountability, and commercial focus
Scale team capability in line with business growth
Requirements
Experience
7+ years in data analytics or a related field, with at least 3 years in a leadership role
Proven experience owning and leading an analytics function
Strong experience in customer analytics, including segmentation and LTV modelling
Track record of presenting insights to executive and board-level stakeholders
Experience in high-growth or scaling environments is highly desirable
Exposure to multi-partner ecosystems, loyalty programs, or P&L analytics is advantageous
Education
Bachelor’s degree in a relevant field (e.g., Economics, Business, Statistics, Engineering)
Master’s degree preferred
Skills & Competencies
Strategic mindset: Ability to translate business problems into analytical solutions
Technical expertise: Strong SQL skills; experience with BI tools (e.g., Power BI); advanced Excel
Additional tools: Experience with Python, R, or similar is a plus
Communication: Ability to simplify complex insights for non-technical audiences
Leadership: Proven ability to build, manage, and develop teams
Business acumen: Solid understanding of financial metrics, ROI, and revenue drivers
Collaboration: Strong cross-functional stakeholder management skills
Data governance: Deep understanding of data quality, integrity, and best practices
Why Apply?
Opportunity to lead a high-impact analytics function within a growing digital business
Strategic, visible role with direct exposure to executive leadership
Chance to shape data-driven decision-making across multiple business functions
Build and scale a team in a dynamic and evolving environment
We're looking for a BI Analyst who already knows this industry. You've come up through an operator's data team or another affiliate. You know what NDC, NGR, and retention curves mean in practice. And you're ready for a role where you can do more than service requests.
What You'll Be Doing
Turning data into decisions. You'll work directly with our data engineers on a Microsoft Fabric / Azure stack, pulling insight from affiliate, CRM, and web data that actually shapes how we spend, where we focus, and what we build next.
Owning the numbers that matter. Player behaviour, channel performance, operator programme economics, content effectiveness — you'll know this data better than anyone, and you'll be the person the business turns to when it needs to understand what's happening and why.
Building the reporting layer. You'll design and maintain dashboards and reports that people actually use — clear, accurate, and built for the decisions they're supporting, not for the sake of looking good.
Working on AI tooling. We're building proprietary AI capability into how we acquire and understand audiences. You'll work with product and engineering to develop and interrogate that tooling — finding efficiencies and surfacing insights that wouldn't be visible any other way.
Keeping the data honest. You'll own data quality across reporting — tracing discrepancies, maintaining consistency, and making sure the numbers we act on are numbers we can trust.
Being genuinely useful to the business. Marketing, Commercial, Operations — you'll work across all of them, translating what the data says into language and recommendations that land with people who aren't analysts.
What You Need
Industry experience — operator, affiliate, or adjacent. You understand how this business model works, not just how data works.
Strong SQL. Complex queries, not just lookups.
Hands-on experience with Power BI or equivalent, and comfort working within a cloud data stack (Azure / Fabric / Synapse / Data Factory or similar).
A track record of delivering insight that changed something — a decision, a strategy, a spend allocation.
Clear communication. You can write a slide or talk through findings with a commercial director without losing either of them.
The drive to work things out yourself. We'll give you the stack, the access, and the context — the curiosity has to be yours.
What Would Make You Stand Out
Python or R for statistical analysis or modelling.
Experience with marketing analytics tools — Google Analytics, GA4, attribution platforms.
Familiarity with A/B testing or predictive modelling in a commercial context.
Agile ways of working — Jira, Confluence, sprint cadences.
The Package
£50,000 base + bonus scheme
Hybrid working — remote Wednesdays and Fridays
25 days holiday
Vitality Private Healthcare (on completion of probation)
Milton Keynes parking permit (on completion of probation)
Job Description
We are seeking a detail-oriented and data-driven Business Intelligence Tableau Analyst to join our
Business Intelligence team. This role focuses on leveraging customer relationship management (CRM)
data to provide actionable insights that drive business decisions, enhance customer engagement, and
improve marketing ROI. This is a unique opportunity for a talented, self-motivated individual looking
to build on their existing experience to join a dynamic Team and contribute to the growth of an already
successful business.
Responsibilities include:
• Design, develop, and maintain interactive Tableau dashboards and reports.
• Ensure visualizations are accurate, efficient, and accessible to users.
• Create data models to support reporting needs.
• Conduct in-depth data analysis to identify trends, patterns, and insights.
• Collaborate with business units to understand their data requirements and provide relevant
solutions.
• Interpret data, analyse results, and provide ongoing reports.
• Leverage advanced Tableau functionality (parameters, actions, tooltip modifications, API, etc.)
to create analytical dashboards.
• Present findings and insights to stakeholders in a clear and concise manner.
• Train and support end-users on Tableau.
What we are looking for:
• Bachelor’s degree/master’s degree in quantitative discipline such as statistics, mathematics,
economics, operations research Data Science, Business Analytics
• At least 2-3 years of experience in a CRM analyst, marketing analyst, BI analyst or similar
role.
• Strong analytical and statistical skills; proficient in SQL and MS-Excel; knowledge of Python
or R is a plus.
• Working experience with Tableau would be considered a plus.
• Experience with customer segmentation, cohort analysis, and campaign tracking. Working
experience in the gaming industry and/or
• Knowledge of predictive modelling and machine learning techniques would be considered a
strong plus.
• Analytical mindset, attention to detail with ability to focus and prioritize workload.
• High drive, can-do attitude, proactive, and flexible to changing business demands.
• Strong communication with fluency in English is required, excellent presentation and data
storytelling skills with the ability to explain technical concepts to non-technical
stakeholders.
• Ability to think strategically and primarily cooperate and interact with senior stakeholders.