Data.

The Responsible Gaming Analyst is responsible for identifying and assessing customers who may be at risk of gambling-related harm, determining appropriate protections and monitoring outcomes. The role reviews behavioural, transactional and customer interaction data, applies risk-based decisions and coordinates required actions with Customer Support or other authorised customer-facing teams.   This role will support the establishment of effective Responsible Gaming processes, consistent interventions and a sustainable approach to customer protection. This is a hands-on operational role requiring sound judgement, attention to detail and the ability to make timely, evidence-based customer protection decisions.   Responsibilities: Identify and assess gambling risk. Determine and coordinate customer protections. Deliver effective and compliant responsible gaming operations. Support operational excellence and team capability.   Requirements: Proven experience in responsible gaming, customer risk, AML, graud or similar. Working knowledge of gambling harm indicators, customer vulnerability, affordability, self-exclusion and customer intervention principles. Ability to analyse interaction data and identify changes or patterns that may indicate increased risk. Ability to make customer protection decisions and document the rationale for those decisions.

Pentasia is partnering with an exciting high-growth online sweepstakes business that has recently completed a major rebrand and is entering its next phase of expansion. As the business continues to scale, they are seeking a Director, Product & Commercial Analytics to become a key member of the leadership team. Reporting directly to the General Manager, this role will sit at the centre of commercial decision-making, helping shape product strategy, player growth, retention, payments performance, profitability, and overall business success. This is far more than a reporting function. The successful candidate will use data to influence strategic decisions, challenge assumptions, identify growth opportunities, and provide leadership with the insights needed to scale a profitable and sustainable gaming business. Key Responsibilities Commercial & Player Analytics Own and optimise key business metrics including LTV, ROAS, retention, profitability, player value and cohort performance. Evaluate acquisition quality, CRM effectiveness, VIP performance and player lifecycle activity. Develop frameworks that support investment and resource allocation decisions. Product & Gaming Analytics Partner with Product and Operations teams to assess game performance, promotional effectiveness, loyalty initiatives and personalisation strategies. Analyse engagement, conversion, retention and monetisation metrics. Support commercial decision-making through supplier and content performance analysis. Payments, Risk & Sweepstakes Economics Analyse payments performance, fraud trends, chargebacks, KYC outcomes and redemption behaviour. Evaluate sweepstakes economics and identify indicators of operational or compliance risk. Help ensure growth remains healthy, scalable and sustainable. Forecasting & Strategic Decision Support Build forecasting models across acquisition, retention, revenue and profitability. Support budgeting, planning and scenario analysis. Develop executive reporting frameworks and KPI governance processes. Deliver strategic recommendations that directly impact business performance. What We're Looking For Required 5+ years of experience within analytics, strategy, product analytics, gaming analytics or a related field. Strong SQL and business intelligence expertise. Proven ability to translate complex data into commercial decisions. Experience partnering with senior stakeholders and cross-functional teams. Excellent communication, analytical and problem-solving skills. Preferred Experience within Sweepstakes, Social Casino or iGaming. Knowledge of player value modelling, CRM analytics, payments, fraud or retention. Experience with forecasting, experimentation and statistical analysis. Familiarity with tools such as Snowflake, Databricks, Power BI, Tableau or Python. Why Join? This is a rare opportunity to join a rapidly scaling gaming business at a pivotal stage of growth. You will work directly with executive leadership, influence strategic direction, and build the analytical foundations that drive long-term commercial success.

Location: Milton Keynes, England Model: Hybrid - 2 days remote FTC: 12-month   We're looking for a Data Engineer to join our client's team and play a key role in shaping how data is collected, managed, and leveraged across the business. In this position, you'll work closely with business and technical stakeholders to build reliable data solutions, improve reporting capabilities, and deliver meaningful insights that support strategic decision-making. You'll help ensure data is accessible, accurate, and actionable, while contributing to the ongoing evolution of our analytics function.   Key responsibilities include: Designing, maintaining, and optimizing data pipelines, integrations, and data storage solutions Collaborating with development and business teams to ensure data is available, reliable, and fit for purpose Building and enhancing reporting frameworks, dashboards, and analytics processes to support operational and executive teams Identifying trends, opportunities, and business drivers through advanced data analysis Supporting the development of predictive models, customer segmentation initiatives, and other data-driven projects Promoting data literacy across the organization by translating complex findings into clear, actionable insights Mentoring analysts and contributing to the growth and maturity of the analytics function   What we're looking for: Strong experience with MSSQL, Power BI, DAX, Google Analytics, APIs, and ETL/ELT processes Experience working with data integration and automated data acquisition tools Previous experience leading or mentoring analytics or data teams Strong stakeholder management and communication skills.