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We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.

Hybrid

Customer Service Executive (Swedish)

Saint Julians, Malta

€26000 + Bonus

Established international iGaming company on the lookout for Customer Service Executive (Swedish Speaking)   Form part of an international iGaming company Chance to kickstart your career with growth opportunities   Location: Malta Workplace: Hybrid Your Role: Assist customers via live chat, email, and phone, providing timely and effective support. Take ownership of more complex issues, ensuring they are resolved efficiently. Collaborate with internal teams and external partners to resolve customer concerns. Process KYC verification and enhanced due diligence when necessary. Review and approve withdrawal requests in line with security protocols. Conduct daily security checks to monitor new accounts and transactions. Analyze customer interactions and provide feedback to improve services and self-help resources. Support CX initiatives by contributing insights on customer trends and system improvements. Handle additional tasks as required by the Customer Experience Management team.   What You Bring: Fluent Swedish (spoken and written) with strong communication skills. Interest in sports and casino is a plus. Analytical mindset and problem-solving abilities. Ability to work flexible shifts, including night shifts. Previous customer service experience is an advantage. Strong multitasking skills and ability to work in a fast-paced environment.   What’s in It for You? Competitive salary of €26K Quarterly team events and weekly company socials Hybrid work setup with a home-office setup allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage
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On-site

Korean Speaking - Customer Service

Nicosia, Asia Pacific

€2500 net per month

Korean-speaking Customer Service Executive Location: Onsite in Nicosia, Cyprus Relocation: VISA sponsorship (for 2 years) and relocation package provided Salary: €2500 net per month + bonus A well-established and respected iGaming company is seeking a Korean-speaking Customer Support Representative to join their team in Nicosia, Cyprus. This is a fantastic opportunity for someone passionate about customer care and eager to be part of a dynamic, multicultural environment. Responsibilities: Deliver outstanding customer support to Korean-speaking users via live chat and email. Troubleshoot user issues efficiently, providing timely and accurate solutions. Guide customers through website navigation, account setup, and account management. Work closely with internal teams such as Payments and Fraud to ensure a safe gaming environment. Collect and report customer feedback to help improve products and services. Requirements: Native or fluent Korean language skills (additional languages are a plus). Previous experience in customer service, ideally within the iGaming or online services sector. Strong communication and interpersonal skills to support a diverse customer base. Ability to work independently and collaboratively, with a willingness to relocate to Cyprus. Flexible to work various shifts, including evenings and weekends. Desirable Qualities: A proactive, problem-solving mindset focused on customer satisfaction. Patience, empathy, and professionalism in all customer interactions. Excellent multitasking and organizational abilities in a fast-paced setting. Technically savvy with an understanding of online gaming platforms. What They Offer: €2,500 net monthly salary Comprehensive relocation package to Cyprus VISA and work permit support (for 2 years with the possibility to extend the VISA for more years) Paid training Professional development allowance Fitness allowance Company-sponsored events A collaborative and supportive work culture focused on personal and professional growth
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On-site

Head of Operations

Bucharest, Europe

NET €3K + Benefits

On-site in Bucharest, Romania Salary: Circa NET €3K/MONTH Additional Discretionary Performance Bonus What You'll Be Doing Lead and manage a cross-functional department focused on presentation and studio standards Coach and support team leads to ensure efficiency, quality, and alignment with business goals Oversee inventory control and ensure continuity of supplies, with a focus on cost-effective procurement Analyse performance metrics and streamline workflows for improved productivity Implement consistent on-screen appearance and branding standards across all locations Collaborate closely with studio and operational heads to maintain smooth daily execution Support new studio setup, scaling, and adherence to brand and service expectations   What You Bring 2+ years in a senior operational or leadership role Strong project management and team development experience Fluent English communication skills Confident working with KPIS, reporting, and process optimisation Budget and procurement experience with a sharp eye for cost savings Organised, proactive, and collaborative mindset Bonus: Interest or experience in visual merchandising, retail, fashion, or hospitality industries   Perks & Benefits Private health coverage from day one Daily meals provided on-site Free gym access after 6 months Office wellness perks (massage sessions, relaxation areas) Referral bonuses Career growth in a high-performing, international team environment
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Remote

.NET Team Lead (Sportbook)

Remote, Europe, LATAM

Competitive + Benefits

.NET TEAM LEAD – Event-Driven Architectures & Microsoft Orleans   Remote – Europe/LATAM | Full-time |  100% B2B Contract | Salary DOE   We’re looking for a Senior C# Tech Lead with a proven background in building high-performance, event-driven systems to join our engineering team. This is a critical technical leadership role within a major sportsbook platform development project. The ideal candidate has hands-on experience with Microsoft Orleans, Apache Pulsar, and has worked in sportsbook, fintech, or other complex, real-time domains with demanding uptime and concurrency needs.   This is a full-time, fully remote role open to professionals located within Europe, hired on a 100% B2B basis.   What You’ll Do Lead the architecture and development of distributed, event-driven systems using C#/.NET Drive implementation of the Microsoft Orleans framework for actor-based microservices and stream processing Manage event pipelines and messaging infrastructure via Apache Pulsar Ensure backend systems are scalable, low-latency, and highly available—suitable for real-time, high-traffic platforms Act as the technical lead across projects, aligning team efforts with architectural goals and business priorities Define and enforce coding standards, architectural best practices, and quality metrics Mentor developers and lead regular code reviews and technical discussions Work closely with architects, DevOps, and product managers to deliver strategic platform improvements Lead project planning, sprint delivery, and stakeholder reporting Triage and resolve technical issues in production environments Oversee cloud deployment strategies (Azure or AWS), with an emphasis on resilience and scale   What You Bring 8+ years of experience in backend development with strong C#/.NET expertise Proven experience designing and delivering event-driven systems Hands-on knowledge of Microsoft Orleans and Apache Pulsar Deep understanding of real-time messaging, microservices, and high-throughput infrastructure Experience working on sportsbook, fintech, or similarly complex domains involving large-scale, mission-critical platforms — mandatory Familiarity with cloud platforms (Azure or AWS) for event-based deployments Ability to guide a team through technical decisions, development challenges, and scaling strategies Strong communication, mentorship, and leadership abilities Experience with Agile methodologies and distributed team environments   Why Join Long-term remote engagement with a high-growth product organization Full-time, Europe-based role on a 100% B2B contract Lead critical systems development in one of the most technically demanding sectors Work with cutting-edge tools in a fast-paced, delivery-oriented engineering culture
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Hybrid

QA Automation Engineer

Vancouver, North America

Open

QA Automation Engineer Location: Onsite - Vancouver / Remote Employment Type: Full-time Experience Level: Intermediate (3–5 years of experience) The company is a fast-growing technology company and the creator of a market-leading online social gaming platform. Our mission is to become the world's largest gaming company by delivering cutting-edge technology and unparalleled user experiences. Role We are looking for a detail-oriented and motivated QA Automation Engineer to help ensure the reliability and quality of our gaming platform. You will be responsible for creating and maintaining both manual and automated test cases, collaborating closely with engineers and product teams, and supporting our QA processes across the development lifecycle. This is a great opportunity to work with modern tools and frameworks in a high-growth environment while gaining exposure to performance testing, CI/CD integration, and end-to-end test automation. Responsibilities -Develop, execute, and maintain manual and automated test cases based on product and technical requirements. -Perform regression and functional testing to validate new and existing features. -Create and manage end-to-end automated test suites using frameworks such as Cypress, Selenium, or Playwright. -Participate in load and performance testing using tools like Artillery or k6. -Collaborate with developers and product managers to define test strategies and identify potential issues early. -Integrate automated tests into CI/CD pipelines using GitHub Actions, AWS CodeBuild, or similar tools. -Report and track bugs clearly using defect tracking tools. -Contribute to documentation and QA process improvements. Requirements -3–5 years of hands-on experience in software QA and test automation. -Proficiency in writing automated tests for APIs and UI using tools such as Cypress, Postman, Selenium, or Playwright. -Solid understanding of manual regression testing and the QA lifecycle. -Experience working with test case management tools and bug tracking systems. -Familiarity with CI/CD and integrating test automation into pipelines. -Experience with performance or load testing is a plus. -Strong attention to detail, analytical skills, and a passion for quality. Preferred Skills & Nice-to-Have -ISTQB or other relevant QA certifications. -Familiarity with Agile methodologies and QA in a fast-paced development cycle. -Experience testing in gaming, fintech, or consumer-facing environments. Education & Location Bachelor’s degree in Computer Science or related discipline. Why Join Us? -Be part of a rapidly growing company! -Play a strategic role in a collaborative, innovative team -Work with cutting-edge technology in a high-growth, fast-paced environment. -Be part of a passionate and talented team driving innovation in the gaming industry. -Competitive salary and comprehensive benefits package -Opportunities for continuous learning, professional growth, and leadership 
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Remote

Frontend developer

Remote, LATAM, Other

100000- 130000 CAD gross per year

Location: the role is both on-site in Vancouver or Remote (PST time zone, core hours from 9.30am PST to 4.30pm PST Employment Type: Full-time Experience Level: Mid (3–5 years) IMPORTANT: PST time zone must be covered. Main Responsibilities: Develop modern web applications using React, TypeScript, and Next.js. Build responsive and accessible UI components. Integrate RESTful and GraphQL APIs into the frontend. Optimize performance and ensure cross-browser compatibility. Collaborate with cross-functional teams on feature development and UI/UX implementation. Participate in code reviews and contribute to a clean codebase.   Desired experience: 3–5 years with React, TypeScript, and modern JavaScript. Strong knowledge of Next.js, including SSR and SSG. Experience with CSS frameworks like Tailwind, SCSS, or Styled Components. Familiarity with state management tools (e.g., Redux, Zustand). Understanding of performance, accessibility, and frontend testing practices. Exposure to headless CMS, build tools (Vite/Webpack), and design systems is a plus.  
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Remote

Junior Legal Counsel - iGaming/Live Casino - Remote Brazil

Remote, LATAM

Circa $12,000

We are looking for a junior-level legal professional to contribute to the dynamic and fast-evolving iGaming sector across Latin America. The Junior Legal Counsel will play a key supporting role within the regional legal team, providing essential legal services that ensure compliance, mitigate risk, and support commercial and operational initiatives. The position is ideal for a recently licensed lawyer with a strong interest in technology, digital entertainment, and international business. Reporting directly to the Latam Legal Manager, the Junior Legal Counsel will be involved in a broad range of legal matters including contract negotiation, regulatory research, internal policy development, and support for strategic projects—such as the launch of a live casino studio in Brazil. This role offers a unique opportunity to grow within a global, multicultural environment while gaining hands-on experience in cross-border legal operations and innovation-driven industries. What You Will Be Doing: Drafting all types of tech-based agreements and legal documents (License of IP, SaaS, software provision, NDA’s etc.) Following up on multi-national regulation and staying abreast with upcoming norms in Latam. Aiding with local regulatory authorities for the development of a live casino studio Assisting in building a scalable foundation for Brazil’s live casino studio including developing templates, processes, dealing with custom agencies, employees, etc. Maintaining record of local and global policies and procedures and uphold them internally. What We Need From You: Licensed lawyer in Brazil with issued professional card to exercise law, Goal-oriented and driven for excellence, English and Portuguese proficiency, writing and reading. Enjoy working in fast-paced and tech-based environments, Capacity to adapt to multi-national and multi-cultural legal work. 
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Remote

Business Development Manager - Asia

Remote, Asia Pacific

Good base + bonus/commission scheme

Business Development Manager – iGaming/Asia   New Business focused Fast growing Casino Games provider Remote role, based anywhere in Asia Competitive base + commission structure This company is one of the fastest growing Casino Games providers, with over 700 partners with offices around the globe. It employs over 1000 people and are looking for a Business Development Manager to help them expand into the Asian market. Based anywhere in Asia, this role reports into the Head of Sales of the business. It will focus on bringing in new business. Some of your time will be client facing where you will be expected to have interactions with both operators & aggregators at conferences around the world. To be successful in the role you will need to have had sales management experience gained in the iGaming sector. You will have solid networks and possess communication, relationship building,  persuasiveness, negotiation skills and be energetic. Interested? Next steps… If this role is of interest, please contact me for an initial discussion at guy.derham@pentasia.com
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