We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Location: Sofia, Bulgaria
Work model: fully onsite
Relocation: provided where required
The Head of Affiliate Management will own and scale the company’s affiliate function end-to-end across key markets and brands. The role involves defining and executing affiliate strategy, driving profitable revenue growth, managing and developing a high-performing team, and building strong relationships with top-tier partners. It requires hands-on management of strategic accounts, data-led performance optimization (ROI, cohort analysis, traffic quality, fraud monitoring), and close cross-functional collaboration to improve funnel performance and lifetime value.
Key requirements:
Proven experience within a B2C iGaming operator in affiliate management, ideally in a lead or managerial role
Demonstrated success in scaling affiliate revenue profitably
Strong, existing network within the iGaming affiliate ecosystem, including partners, aggregators, and key industry contacts
Excellent commercial and negotiation skills, with experience in contract management, commission modelling, and budget ownership/forecasting
Strong analytical mindset, with the ability to interpret performance data and translate insights into clear, actionable decisions
Experience managing multi-brand, multi-market, high-volume affiliate portfolios
Fluency in both English and Turkish
If you are based in Bulgaria or willing to fully relocate, have experience in the Turkish iGaming landscape, Affiliate Marketing and speak English & Turkish then Apply Now or email me directly at: chrysavgi.patera@pentasia.com
Commercial Manager – German Speaking (remote)
Join a fast-growing game provider in an exciting expansion phase.
Fully remote position.
Mix of new business and managing existing relationships
Leverage your network!
Our partner here at Pentasia are hiring for a Commercial Manager to take ownership of direct operator relationships across regulated European markets, with an initial and primary focus on the German/DACH region. This is a hands-on role combining new business development and account management, suited to someone who enjoys building relationships, opening doors, and growing accounts in parallel. The role is fully remote within Europe and will play a key part in expanding direct market presence.
You will be responsible for signing new operator partnerships, managing existing client relationships, and driving commercial performance across your portfolio. This includes identifying and engaging key stakeholders, negotiating commercial terms, supporting integrations and launches, and ensuring ongoing account growth and retention. You will work closely with internal teams across product, compliance, and operations to deliver smooth rollouts and long-term commercial success.
The ideal candidate is a native or fluent German speaker with a strong network or proven access into German-speaking operators. You will bring experience in B2B iGaming sales or commercial roles, confidence representing a product at industry events, and the ability to operate autonomously in a fast-moving environment. This role suits someone comfortable balancing strategic deal-making with day-to-day account ownership and relationship management.
Does this sound like you or someone you know? Reach out on guy.derham@pentasia.com
Customer Support Executive
Role Overview
This role sits within the Customer Operations/Commercial function and is focused on direct engagement with the player base. The position involves managing day-to-day user communications, resolving incidents, supporting account-related activities, and promoting campaigns designed to drive engagement and retention.
This is a hands-on, high-volume operational role, ideally suited to candidates with experience in call centers, customer support environments, or gaming customer operations.
Key Responsibilities
Proactively contact users through outbound calls and other outreach channels
Communicate promotions, campaigns, and special offers to customers
Resolve customer incidents, queries, and support tickets efficiently
Support account activations, verifications, and related processes
Manage daily operational queries and user requests
Drive customer engagement and retention through direct interaction
What we are looking for
Previous experience in a call center, customer support, or gaming operations environment
Comfortable managing high volumes of customer interactions
Strong verbal and written communication skills
Commercially aware with a customer-focused mindset
Results-driven with a proactive approach to user engagement
Position: SEO Brand Growth Executive
Location: Manila, Philippines
Type: Full-time
Work setting: On-site
About the Company
Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.
Job Responsibilities
Manage entire website content, including content creation of written articles, videos, affiliate promo codes, reviews & comparison data.
Implement SEO strategies, including content, technical & off-page optimisations to increase organic traffic
Manage leads/user sign ups via crm
Project manage with agency & inhouse team on SEO, social media management, email marketing & creative assets
Develop our branded website into a trustable content hub
Liase with other brands to promote affiliate programs & promo code
Monitor keyword rankings & traffic progression and report them with insights and analysis
If you are based in Philippines and seeking a new opportunity to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com
The Affiliate Supervisor oversees and manages affiliate partnerships to drive player acquisition, revenue growth, and the company's brand visibility. This role focuses on affiliate performance optimization, compliance, relationship management, and campaign execution within the iGaming space.
Key Responsibilities
Affiliate Management
Manage and support a portfolio of affiliates, including onboarding, activation, and ongoing relationship management.
Monitor affiliate performance, traffic quality, player acquisition, and revenue contribution.
Ensure affiliates comply with brand guidelines, responsible gaming policies, and regulatory requirements.
Campaign & Performance Optimization
Execute and optimize affiliate campaigns, promotions, and incentive programs.
Analyze KPIs such as CPA, revenue share, conversion rates, retention, and LTV.
Identify underperforming affiliates and implement improvement or termination strategies.
Coordination & Support
Work closely with Marketing, Product, CRM, and Finance teams to align affiliate offers and tracking.
Support affiliates with creatives, links, tracking tools, and campaign updates.
Resolve tracking, payout, and technical issues in coordination with internal teams.
Reporting & Analysis
Prepare weekly and monthly affiliate performance reports.
Provide insights and recommendations to improve acquisition efficiency and ROI.
Track market trends and competitor affiliate strategies.
If you are based in Philippines and seeking a new opportunity to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com
We are working with the market leading operator in the Philippines on a multi role project. I am expanding their high performing Sportsbook Analytics team in Manilla.
I am looking for an experienced Sportsbook Analyst to join as a Senior Sportsbook Analyst. We need someone who has worked with third-party sportsbook trading providers; Strong understanding of margin management and exposure balancing; and experience in sportsbook risk, trading oversight, or performance analysis.
This role is offering a highly attractive salary and benefits package, and a relocation package to help you move to Manilla, Philippines, as this role will be onsite. If your interested then APPLY or email - matt.chapman@pentasia.com
Title - Senior Product Designer
Salary - Competitive depending on experience
Location - Malta or Poland or Sweden
Structure - Hybrid
My client is currently on the lookout for strong Product Design talent to help level up their Player experience. Offering hybrid work from any of the 3 location. If you have a deep understanding of what players want and the know-how to implement it, this might be the role for you.
Key Experience
- Previously held a Senior Product or UX/UI Designer title
- iGaming experience (focus on sportsbook preferably)
- Strong and detailed portfolio
Whether you're actively looking for a new role, or open to the idea of a new challenge, don't hesitate to reach out for more information.
Brand New Design roles - Relocation required
Here at Pentasia, we are currently with a well-established operator based in the Philippines undergoing significant growth across key-business areas.
Offering a Comprehensive relocation package to Manila, Philippines, I'm on the hunt for
-Lead Visual Designers
-Lead Interaction Designers
-Game Designers
-Senior UI Designers
Previous Experience in the iGaming industry is highly desirable
If you'd like to hear more, don't hesitate to reach out!
Legal Advisor
Location - Malta
My client a CSP is on the lookout for a Legal Advisor to join the regulatory and legal team.
The successful candidate will have the opportunity to grow in a thriving business .
Duties include:
Advising regulated and non-regulated clients on a multitude of legal and regulatory obligations
Assisting in and taking ownership of the day-to-day planning and management of clients’ activities and obligations
Keeping updated of all relevant laws and regulations
Identifying market and regulatory trends
Developing and delivering training to clients and members of staff on the use of systems, procedures and internal processes of relevant concern;
Requirements:
A minimum of 3 years experience in a similar role within the advisory space;
A Doctor of Laws (LL.D) and/or Master of Advocacy (M.Adv) degree (or EU/EEA recognised equivalent), along with a valid warrant/authorisation to practice law in Malta;
Organised, self-driven and able to work independently;
Verbal and written fluency in English.
Benefits:
An attractive remuneration package and progression plan
Performance bonus
Hybrid working;
Flexible hours;
Longer weekends - on Fridays our office closes at 2pm!
Birthday leave;
Health insurance;
Free parking;
Free Mental Health Workshops
Study leave;
Technology Director
Our client is seeking a Director of Technology who can step into a leadership position and galvanize their existing IT. This individual must have extensive knowledge in system architecture and infrastructure, particularly with the technologies they rely on such as AWS, Microsoft SQL, and Kafka.
They need someone who can bring comprehensive expertise in future-proofing their technology stack—ensuring that they're not only maintaining the current infrastructure but also continuously optimizing and upgrading it to deliver best-in-class performance and availability.
The Tech Director will also need to be heavily involved in several system integration tasks, with a strong focus on network security and redundancy to ensure system protection and maximum uptime.
The product department handles software development and third-party content integrations. Therefore, the critical skills that need to be concentrated on are in network system security, network infrastructure, redundancy, performance management, data personnel management, and ensuring seamless connectivity between their stores and the system.
This also includes overseeing the hardware and peripherals used throughout the organization, such as kiosks, ATMs, and POS terminals.
While a background in gaming would be a plus, it’s not a necessity. However, we would certainly favor candidates who come from that specific area.