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Dutch Customer Service Agent
Location: Malta(Hybrid)
Salary: €28,000 per year
About the Role
Join a leading online casino team as a Dutch Customer Service Agent, where you’ll support players and deliver a great customer experience. You’ll handle queries across multiple channels and help ensure a smooth and enjoyable player journey. No iGaming experience is needed, full training is provided.
Responsibilities
Support customers via chat, phone, and email in Dutch
Resolve issues, handle disputes, and escalate when needed
Assist players with technical questions and troubleshooting
Explain game rules, features, and promotions
Collaborate with internal teams to ensure a seamless experience
Stay up to date with products, promotions, and industry updates
What We’re Looking For
Native-level Dutch and strong English skills
Willingness to work shifts, including weekends
Strong communication and customer service skills
Professional, empathetic, and player-focused mindset
Ability to multitask in a fast-paced environment
What’s On Offer
Competitive salary (€28,000 + night shift allowance)
5% monthly pension contribution to be paid with salary
€1,000 annual wellness allowance
Relocation support
Hybrid working (after probation) + remote work abroad option
Birthday leave + additional anniversary leave
Training, career growth, and a supportive team environment
Team events, Friday drinks, and free parking
Our client is looking for a Sportsbook CRM specialist to be based in their Madrid office. You will have native Spanish and fluent English and a understanding of how to execute and optimise sports campaigns for the Spanish market primarily.
You ideally will have Salesforce experience and be passionate about all things sport related. You understand player behaviour and preferences in the Spanish market.
If this sounds like you then please get in touch
Our client is looking for a Casino Streamer/Influencer Manager (Fully Remote)
If you live and breathe creator partnerships, then I want to talk to you. I am looking for a Streamer/Influencer Manager to scale my clients creator network, player base and acquisition efforts. This is an opportunity for a high performing and enthusiastic individual to shape the next chapter of the company as it pioneers the gaming industry.
What You’ll Do:
Scale Acquisition: Strengthen the pipeline of streamer and acquisition efforts month on month. Find scale to reach the growth targets.
Increase Partnerships: Source, engage and onboard streamers across multiple regions.
Deal Maker: Secure new streamers and be the deal owner ensuring they achieve the goals of the engagement.
Drive Performance: Track and review the performance of our creators and crack the code behind obtaining return on investment.
If you live and breath how to optimise streamer relationships and influencer partnerships then please get in touch.
One of my client is looking for a Senior frontend developer role able to join their offices in London or New Castle (UK).
They build world class apps, middleware and digital products in the global lottery, betting, and gaming space.
Important:
The role is hybrid, 1 day per week at the office is mandatory.
Main Responsibilities:
- Design, build, and maintain high-quality applications across web, mobile, and backend environments depending on project needs.
- Take ownership of technical design and delivery for medium to high complexity features and systems.
- Translate complex requirements into scalable, maintainable solutions.
- Act as a subject matter expert in a primary discipline while contributing across other parts of the stack when needed.
- Collaborate closely with cross-functional teams including product, QA, and design.
- Drive improvements in engineering standards, tools, and processes.
- Identify and reduce technical debt while supporting system modernisation efforts.
- Ensure strong performance, scalability, security, and reliability across platforms.
- Lead or contribute to technical initiatives spanning multiple systems.
- Mentor team members and support knowledge sharing and hiring activities.
- Implement testing, monitoring, and observability best practices.
- Contribute to secure development practices and compliance requirements where applicable.
Desired experience:
- Proven experience in a senior engineering role with ownership of complex systems.
- Strong expertise in front-end technologies (JavaScript/TypeScript frameworks) or another core area such as React
- Ability to work beyond a single specialization (T-shaped skillset) — preferred but not strictly mandatory.
- Experience integrating front-end applications with APIs and backend services.
- Solid understanding of distributed systems and cloud environments (AWS preferred).
- Familiarity with CI/CD pipelines, automated testing, and modern delivery practices.
- Experience with performance optimisation, debugging, and observability tools.
- Exposure to legacy systems and modernisation projects is advantageous.
- Knowledge of secure coding practices and common security standards.
- Experience mentoring engineers or influencing technical decisions is beneficial but not mandatory.
Junior Marketing Executive | Peru
About the Opportunity
My client, a fast-growing international iGaming entertainment group, is seeking a Junior Marketing Executive in Peru to support the expansion of one of its key brands.
This is an excellent opportunity for a highly organized and proactive professional to gain hands-on experience in brand development, campaign execution, and marketing operations in a dynamic, fast-paced industry.
You’ll work closely with internal teams, media partners, and agencies to ensure campaigns are delivered accurately, on time, and aligned with strategic goals, while contributing to the brand’s growth in the Peruvian market.
Ideal for someone who thrives on data, organization, and marketing execution, and is eager to grow their career in a global digital entertainment environment.
Key Responsibilities
Track and monitor the execution of marketing campaigns and brand initiatives, maintaining updated timelines, action plans, and status reports to ensure activities are delivered on time and aligned with campaign objectives.
Prepare weekly and monthly performance reports, consolidating campaign, media, and content data, and supporting the creation of executive summaries and internal presentations with clear insights and accurate information.
Monitor TV and offline media campaigns to ensure correct spot delivery, frequency, and geographic coverage, validating post-buy reports and delivery confirmations from broadcasters and agencies.
Coordinate with external agencies and vendors to ensure campaign deliverables, creative assets, and materials are executed according to plan and within established deadlines.
Organize and centralize marketing briefs, creative assets, presentations, and key documentation to ensure campaign information remains structured, accurate, and accessible across teams.
Review advertising materials prior to publication to ensure alignment with brand guidelines, messaging, and campaign objectives, while supporting the management of campaign and content calendars.
Support compliance by ensuring marketing activities and media placements follow local regulations and advertising standards in Peru, while conducting competitor monitoring and market trend analysis.
What We Are Looking For
Native Spanish speaker with advanced English proficiency.
Bachelor’s degree in Marketing, Communications, Business Administration, Advertising, or a related field.
1–3 years of experience in marketing, brand, or media-related roles.
Basic knowledge of digital marketing, branding principles, and social media platforms.
Familiarity with paid media concepts such as CPM, CTR, Reach, and TRPs.
Strong proficiency in Excel / Google Sheets (filters, tables, basic formulas).
Experience preparing reports using PowerPoint / Google Slides.
Strong organizational skills and attention to detail.
Structured and process-oriented mindset.
Ability to manage deadlines and multiple priorities in a dynamic environment.
Strong communication skills and a collaborative, team-oriented approach.
Proactive, reliable professional with strong execution capabilities.
What’s in it for You
Opportunity to join a global iGaming and digital entertainment organization.
Exposure to high-impact marketing campaigns across multiple channels.
A collaborative and international working environment.
Competitive salary package.
Excellent opportunity for professional growth and career development within a fast-growing industry.
Casual and flexible work culture.
Country Manager – Sweden & Denmark
Industry: iGaming
Location: Europe (Remote)
We’re hiring a Country Manager to lead market growth across Sweden & Denmark for a fast-scaling, award-winning iGaming brand expanding across key regulated markets.
This is a high-impact role with full ownership of regional performance, marketing strategy, and brand growth, acting as the driving force behind expansion in Scandinavia.
What you’ll do
Own the overall strategy and performance for Sweden & Denmark
Drive brand development and localisation (creative, tone of voice, campaigns)
Lead multi-channel acquisition across ATL (TV, radio, sponsorships, PR) and digital (performance, affiliates, CRM)
Own and manage substantial budgets, targets, and forecasts
Build and manage relationships with media agencies and key external partners
Analyse performance (ROI, CPA, LTV) and optimise for growth
Ensure full compliance with local regulations across all activity
Collaborate cross-functionally with central marketing, product, and operations teams
Build, lead, and develop a high-performing local team
What we’re looking for
5+ years’ experience in a senior commercial or marketing leadership role
3+ years within B2C iGaming, ideally focused on Sweden & Denmark
Proven track record of launching and scaling brands in regulated markets
Strong experience managing ATL and performance marketing channels
Deep understanding of the Scandinavian media and regulatory landscape
Experience leading and developing teams
Native-level Swedish or Danish
If you’re a senior iGaming professional ready to take full ownership of a key region within a high-growth business, get in touch.
Established international iGaming company on the lookout for Customer Service Executive (Norwegian Speaking)
Form part of an international iGaming company
Chance to kickstart your career with growth opportunities
Location: Malta
Workplace: Hybrid
Your Role:
Assist customers via live chat, email, and phone, providing timely and effective support.
Take ownership of more complex issues, ensuring they are resolved efficiently.
Collaborate with internal teams and external partners to resolve customer concerns.
Process KYC verification and enhanced due diligence when necessary.
Review and approve withdrawal requests in line with security protocols.
Conduct daily security checks to monitor new accounts and transactions.
Analyze customer interactions and provide feedback to improve services and self-help resources.
Support CS initiatives by contributing insights on customer trends and system improvements.
Handle additional tasks as required by the Customer Support Management team.
What You Bring:
Fluent Norwegian (spoken and written) with strong English communication skills.
Interest in sports and casino is a plus.
Analytical mindset and problem-solving abilities.
Ability to work flexible shifts, including night shifts.
Previous customer service experience is an advantage.
Strong multitasking skills and ability to work in a fast-paced environment.
What’s in It for You?
Competitive salary of €26K + Bonus
Relocation support
Quarterly team events and weekly company socials
Hybrid work setup with a home-office setup allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage
Here at Pentasia, we are exclusively partnered with Inspired Gaming on a Crucial and exciting Head of Game Design role for a brand new studio based in Manchester.
Design and deliver online slot games from concept to release, combining creative vision with mathematical rigour. Core responsibilities span:
Game Design – Full documentation: mechanics, UX/UI flows, feature specs, and product requirements
Maths & Simulation – Build C++/C# simulators to validate RTP, volatility, hit frequency; produce developer-ready maths docs
Creative Leadership – Define game loops, design pillars, and creative vision in collaboration with Product and Art leads
Iteration – Playtest, analyse live data, and optimise performance across the product lifecycle
Communication – Align art, engineering, and production teams; support scope and delivery management
Must-haves: 5+ years game design experience, hands-on slot maths and simulator development, strong C++/C#, Excel proficiency, agile experience, portfolio of released products.
Nice-to-haves: Regulatory knowledge (UKGC/MGA/US/CA), Unity/Unreal, analytics tools, player psychology, live ops, AI tooling, mentoring experience.
Business Development Manager - Europe
New Business focussed role - promoting a Sportsbook
3-4 years minimum Sportsbook sales experience
European based - Remote
Strong salary + commission
Russian language is a desired plus!
My client is a market leading sportsbook provider who are seeking their first hire in Europe to drive growth within this market. They are highly credible in their respected market and see now as the ideal time for expansion in Europe.
Providing a Sportsbook platform you will be responsible for acquiring new business in Europe and responsible for the full sales cycle.
The ideal candidate will have 3-4 years minimum Sportsbook Sales experience, and ideally speak fluent English & Russian. This is a great opportunity for someone looking to take their Sportsbook sales to the next heights!
Does this sound like you or someone you know?
Reach out: guy.derham@pentasia.com