We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Senior Accountant
Hybrid - Malta
Full Time
Im supporting a growing iGaming company in Malta, looking for a Senior Accountant to join a friendly team
This is an excellent opportunity for a qualified accountant looking to gain broad exposure across the finance function while working closely with senior management.
Are you -
? Are ACCA, MIA or similarly qualified
? Have 4+ years of external audit experience
? Ideally trained with the BIG4
? Are highly proficient in Excel
? Have NetSuite and/or iGaming experience (advantageous)
What's on offer?
• Competitive salary + benefits
• Hybrid working model
• Strong career progression opportunities
• A collaborative and high-performing finance team
If this sounds like you, or someone in your network, lets chat !
Salary: €35-40k (DOE) + Night shift allowance + Bonus
Customer Support Team Leader (Night Shift)
Hybrid in Malta
Salary: €35-40k (DOE) + Night shift allowance + Bonus
Great benefits with an opportunity to work with a mature and well-known brand
An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals.
This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.
Responsibilities
Lead, coach, and develop a team of Customer Experience Agents.
Monitor service levels, response times, and customer satisfaction metrics.
Manage workload distribution across customer support channels.
Act as an escalation point for complex customer issues.
Drive operational improvements and support a high-performing team culture.
Ensure compliance with internal procedures and industry requirements.
Support recruitment, onboarding, and ongoing team development.
Requirements
Previous experience leading customer service or customer operations teams in iGaming
Strong people management and communication skills.
Ability to work effectively in a fast-paced environment and make independent decisions.
Experience in monitoring KPIs and driving operational performance.
Knowledge of online gaming, betting, payments, or other high-volume customer-facing environments is advantageous.
Fluent English communication skills, and fluency in at least one of these languages: Swedish, Finnish, Danish, Norwegian, or Dutch.
What's on Offer
Private health and well-being benefits.
Professional development opportunities.
International, collaborative working environment.
Global Key Account Manager | iGaming | Casino Content Supplier | Malta
A leading international B2B casino content supplier is looking for a Global Key Account Manager to join its growing commercial team in Malta. This is an exciting opportunity to work with a diverse portfolio of casino products, partnering with some of the industry's leading operators while playing a key role in driving revenue growth and market visibility on a global scale.
In this role, you'll take ownership of a portfolio of strategic operator accounts, focusing on building strong, long-term relationships and identifying opportunities to grow commercial performance. You'll work closely with partners to develop promotional campaigns, marketing initiatives, and launch strategies, ensuring products receive maximum exposure and secure prime lobby positioning. Acting as a trusted commercial partner, you'll collaborate with internal marketing, product, and operations teams to deliver exceptional account performance and maximise the value of every partnership.
The ideal candidate will be a proactive, commercially driven account management professional with experience within the iGaming industry. You'll have a proven track record of growing accounts, influencing stakeholders, and delivering successful promotional and marketing initiatives. Strong relationship-building skills, a consultative approach, and the ability to thrive in a fast-paced international environment are essential. This role offers significant international travel and the opportunity to represent the business at key industry events around the world.
In return, you'll receive a competitive salary, excellent career development opportunities, and the chance to join an ambitious and highly respected supplier with a strong global footprint and exciting growth plans.
Does this sound like you or someone you know? Reach out for more information.
A leading global player in the rapidly growing iGaming market is looking for a Payments Solutions Manager to join the team and support in the Norwegian Market .
Location: St. Julian’s, Malta (Hybrid)
Are you passionate about architecting a highly resilient, high-converting payment
Key Responsibilities
Active Scouting: Continuously scan the Nordic markets and the broader fintech landscape.
Gap Analysis & Implementation: Identify precisely what payment methods are missing or underperforming when a new brand is added or an existing brand scales.
Evaluating Viability: Help confirm the business value and technical feasibility of new Payment Service Providers (PSPs) before the onboarding process is initiated.
Relentlessly monitor and investigate PSP acceptance rates per brand.
Design a highly resilient payment infrastructure for the Norwegian market.
Data-Driven Adjustments: Use available PSP statistics to constantly tweak and optimize the payment offering, ensuring the most cost-effective and highest-converting setup per market.
Build Strategic Partnerships
Commercial Negotiation: Handle initial negotiations and periodic re-negotiations of contracts, leveraging your strong relationships to secure the most competitive terms.
Skills & Qualifications
2+ years of experience in a payments within the gambling industry dealing with MGA licenced brands
Strong analytical skills with experience reviewing financial data
Proficiency in monitoring dashboards or payment systems
What's in it for you ?
A competitive remuneration package including a company bonus scheme!
Fantastic quarterly team events and weekly company events
A one-time bonus to help you set up a comfortable workstation at home
On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
Wellbeing allowance
A comprehensive, International Private Health Insurance
Breakfast at the office on Tuesdays
Lunch at the office on Mondays and Wednesdays
Senior Affiliate Manager
Location: Malta
Work Setup: Office-based role
Travel Requirements: The successful candidate must be open to travelling internationally for industry expos/conferences such as ICE, SiGMA and other networking events, as well as occasional visits to additional company HQs and partner locations.
Role Overview:
Our client is looking for a commercially driven Senior Affiliate Manager to take ownership of affiliate operations on a global level across multiple markets and verticals, rather than focusing on a single country or region.
This is a strategic and hands-on opportunity for someone who understands international affiliate marketing within iGaming and can help build structure, processes and long-term scalability within an evolving affiliate setup. The role offers strong long-term growth potential, with the opportunity to develop into a Head of Affiliates position over time and build regional teams globally.
Key Responsibilities
Manage and grow affiliate partnerships across multiple international markets
Develop and organise the global affiliate function and help establish scalable internal processes
Build and maintain strong relationships with affiliates, partners and key stakeholders
Identify new affiliate opportunities and growth channels across various geographies
Analyse affiliate performance and optimise campaigns based on market trends and KPIs
Coordinate affiliate activities across different regions and support future team expansion
Monitor traffic quality and identify potential fraud/scam activity, particularly within high-risk markets such as Brazil
Work closely with internal teams to improve reporting, communication and operational efficiency
Attend industry events, expos and networking conferences internationally
Requirements
Proven experience within the iGaming industry, particularly across Online Casino and Sportsbook
Strong understanding of international affiliate marketing across multiple regulated and non-regulated markets
Experience managing affiliates globally rather than within a single local market
Strong exposure to LATAM/Brazil, Canada and Australia markets
Previous experience managing or leading teams is highly desirable
Ability to work in a relatively unstructured environment and build processes from the ground up
Understanding of different affiliate acquisition channels and how they vary across markets
Commercially minded with strong communication and relationship-building skills
Fluent English required
Spanish and/or Portuguese would be considered a strong advantage
Does this sound like you or someone you know? Apply now or reach out to me directly at: chrysavgi.patera@pentasia.com
Fraud Operations Manager
Hybrid in Malta
Salary up to €70k (DOE)
Great benefits with an opportunity to work with a mature and well-known brand
We are hiring a Fraud Operations Manager to oversee fraud risk activity within a digital, high-volume iGaming environment. The role sits at the intersection of operations, risk, and compliance, with responsibility for protecting business integrity through both strategy and hands-on oversight.
>This position involves leading a small team while working closely with multiple internal functions, including compliance, finance, technology, and legal, to ensure fraud controls are embedded across the business. A key part of the role is turning data and operational insights into practical prevention measures and ongoing improvements.
>The successful candidate will be expected to take ownership of fraud monitoring frameworks, enhance detection capabilities, and ensure effective handling of financial risk events such as chargebacks and suspicious activity reviews. There is also a strong focus on maintaining robust reporting standards and supporting wider governance and audit requirements.
>In addition, the role contributes to the development and optimisation of internal fraud tools and rule sets, ensuring they remain effective against evolving threat patterns. Collaboration with external stakeholders such as vendors and regulatory bodies may also be required where relevant.
What we’re looking for
Experience leading or supervising within fraud, risk, or similar operational functions(2-4 years)
Strong understanding of fraud patterns, investigative thinking, and data-led decision making
Ability to manage and develop a small team in a fast-paced environment
Exposure to fraud tooling, monitoring systems, or rule-based detection logic
Comfortable working across multiple stakeholders and functions
Hands-on knowledge of AML and KYC principles
Strong analytical mindset with structured problem-solving ability
Regulatory Legal Counsel
Location - Malta or UK
Hybird
I am supporting a reputable iGaming business who are looking for a Regulatory Legal Counsel to support in various areas within the legal space, including -
· Providing expert advice on specific and complex gaming matters in countries of interest.
· Preparedness to build an in-depth knowledge of online gaming regulations and developments relevant to the activities of Kambi and its existing and potential clients
· Drafting of legal and regulatory analyses and risk assessments.
· Facilitating compliance with applicable laws and regulations.
· Preparing regulatory, licensing and compliance documents.
· Developing and maintaining relationships with national and international regulatory authorities.
· Producing simple and actionable interpretations of the rules applicable for each business unit.
· Ability to analyse regulatory issues and provide succinct solutions during discussion at Board/Exec level.
· Excellent soft skills for management of in house teams; recognition of individual drivers of performance and ability to motivate, inspire and lead; skilled in mentoring and coaching juniors to up-skill and cross-skill teams.
· Taking the lead as Project Manager for regulatory projects from beginning to end, as well as implementing a compliance project.
· Producing and reviewing regular reporting submitted by/to gaming authorities.
· Carrying out projects related to the regulatory scope (Sports Ethics, Responsible Gaming, Anti-Money-Laundering, data protection).
· Managing external law firms and ensuring firms comply with pre-agreed fee estimates.
· Providing legal training to trainees and internal stakeholders.
· Coaching, supervising and motivate junior members of the Legal team.
· Drafting, negotiating, and reviewing contractual agreements
Qualifications and skills required:
· Qualified Solicitor (5-6 Years PQE).
· Experience dealing directly with regulators.
· Ability to work on various projects simultaneously in a fast-paced environment.
· Excellent written and verbal communication skills.
· High levels of initiative, pragmatism and common sense.
· Curiosity with a keenness to innovate, improve processes and drive efficiencies.
· Ability to work both independently and in a team.
· Inspire respect and confidence with internal and external contacts.
· Attention to detail.
Location: London, United Kingdom / Malta
Title - Accounts Executive
Location - Malta
Hybrid
A well-established iGaming company on Malta is looking for a enthusiastic Accounts Executive to join the team and report to the Head of Finance.
The selected professional will -
Maintain accurate and up-to-date accounting records,
Handle invoice processing and execute payments
Perform reconciliations for bank accounts, payment providers
Assist with month-end close
Support the preparation of financial reports
Assistance with audits
Qualifications & Skills
Degree or diploma in Accounting, Finance, or a related field
Interest in iGaming and fintech/payment solutions
Advanced proficiency in Microsoft Excel
What's in it for you ?
Attractive salary, health insurance, wellness benefits and more
Account Manager - Malta based (on-site)
Malta based position for someone with prior iGaming account management experience
Work for a fast-growing slot game provider
Strong base salary + bonuses
We are looking for an Account Manager to nurture and grow strong client relationships across European markets within the iGaming industry. In this role, you will act as the key point of contact for partners, maintaining regular communication, strengthening long-term relationships, and ensuring clients receive a high level of service and support.
You will work closely with internal teams to coordinate the successful delivery of products and services, while developing a deep understanding of each client’s business needs. By gathering feedback, monitoring satisfaction levels, and resolving issues quickly, you will play a vital role in ensuring partners maximise value from the collaboration.
This role also carries a strong commercial focus, identifying opportunities to grow accounts through cross-selling and upselling. Experience working with game developers or operators in the iGaming space would be a strong advantage, particularly with exposure to partners across the European market.
Does this sound like you or someone you know? Reach out to guy.derham@pentasia.com