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Customer Service Team Lead (Swedish or Norwegian )   Salary: UP TO €40K DOE + Bonus + Benefits Location: Hybrid in Malta   We’re supporting a well-established, fast-growing iGaming operator in Malta in their search for a motivated Customer Service Team Lead (Swedish or Norwegian Speaking) to guide, develop and inspire a high-performing CS team.   Key Responsibilities: • Build and hire a proactive, high-quality team with strong performance standards • Coach, mentor, and upskill team members to drive continuous improvement • Conduct regular quality reviews and 1:1 development meetings • Collaborate closely with wider CS teams to ensure optimal scheduling and coverage • Analyse and report on team performance daily, weekly and monthly • Plan engaging team activities and events to maintain motivation • Ensure strict adherence to AML, Fraud, Compliance and Responsible Gaming procedures • Manage resources assertively to maintain efficiency and high service standards • Uphold brand values and ensure all customer interactions reflect company culture • Provide clear expectations, structured feedback and ongoing support • Develop individual performance plans with measurable goals   What We’re Looking For: • A natural leader with exceptional communication and interpersonal skills • Strong background in Customer Experience, including email and live-chat support • Solid understanding of sports betting, casino and the broader iGaming environment • Experience or knowledge in payment processes is an advantage • A proactive, solutions-focused team player who is seen as a “go-to” person • High attention to detail, strong work ethic and confidence in sharing ideas • Flexibility to work in a shift-based rotational environment • Native-level Swedish or Norwegian 

Established international iGaming company on the lookout for Customer Service Executive (Swedish Speaking) Form part of an international iGaming company Chance to kickstart your career with growth opportunities   Location: Malta Workplace: Hybrid   Your Role: Assist customers via live chat, email, and phone, providing timely and effective support. Take ownership of more complex issues, ensuring they are resolved efficiently. Collaborate with internal teams and external partners to resolve customer concerns. Process KYC verification and enhanced due diligence when necessary. Review and approve withdrawal requests in line with security protocols. Conduct daily security checks to monitor new accounts and transactions. Analyze customer interactions and provide feedback to improve services and self-help resources. Support CX initiatives by contributing insights on customer trends and system improvements. Handle additional tasks as required by the Customer Experience Management team.   What You Bring: Fluent Swedish (spoken and written) with strong communication skills. Interest in sports and casino is a plus. Analytical mindset and problem-solving abilities. Ability to work flexible shifts, including night shifts. Previous customer service experience is an advantage. Strong multitasking skills and ability to work in a fast-paced environment.   What’s in It for You? ? Competitive salary of €26K + Bonus ? Quarterly team events and weekly company socials ? Hybrid work setup with a home-office setup allowance ? Work remotely from anywhere yearly benefit ? Wellbeing allowance ? Private health insurance with dental coverage

My Client as part of their continued growth are seeking to recruit a Senior Tax Executive. Duties include but are not limited to: Assist in the oversight for a respective client portfolio to ensure compliance with Maltese tax obligations and timely submission of necessary tax documents; Review corporate and individual tax returns prepared by junior team members to ensure completeness, accuracy, and compliance with applicable legislation; Prepare corporate tax computations, income tax returns (including fiscal unit returns), shareholder registration forms, and refund claim forms for clients, as required; Prepare individual income tax returns of varying complexity, including those filed under Maltese residence schemes or specific tax statuses; Liaise with the Malta Tax and Customs Administration in connection with standard client tax matters, including compliance queries and administrative procedures; Provide support to the tax advisory department on an ad-hoc basis, particularly in matters involving corporate restructuring, share transfers, or cross-border considerations; Contribute to the preparation of technical training materials, guidelines, articles, or other forms of content concerning relevant tax topics, under the guidance of management; Collaborate with team members to identify potential enhancements to procedures, documentation, or client service workflows, and escalate these suggestions for managerial review and implementation; Support junior colleagues by providing informal guidance and technical input, particularly during the review or preparation of client deliverables. Requirements: Qualified in Accountancy or equivalent (ACA, ACCA), with a CPA warrant; Tertiary qualifications (MIT, ADIT) are advantageous; Over 2 years of tax experience with expertise in Maltese tax; Strong work ethic, ownership of tasks, and excellent communication skills in English and Maltese; Ability to use Microsoft Office programmes like Excel, Outlook and Word as well as SAGE; Very good command of English, both written and spoken. Solid communication skills, with proficiency in speaking and writing; The ability to act responsibly and ethically when working with sensitive financial information, whether it’s information for the company or for individuals; Ability to work both independently and in a team; Problem-solving ability and highly organised.

Role: Compliance Lead - Swedish Speaking  Malta - Hybrid Full time Summary: My Client, a well-established iGaming business on Malta, is looking for a Compliance professional to lead their Swedish Gambling Compliance. You will ensure the company meets all regulatory and licensing requirements. Act as the main expert on Swedish regulations, manage reporting to authorities, handle escalated complaints and regulatory investigations, lead internal/external audits and more. Requirements: 4+ years of iGaming compliance experience, including the Swedish market, strong regulatory and audit experience, fluent English and Swedish, and ability to work cross-functionally with internal teams and regulators. Benefits: Competitive salary + bonus, hybrid work, up to 40 remote days per year, health insurance, wellbeing allowance, and office perks.

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Job Title: Regulatory Compliance Manager Malta  Fulltime - Hybrid  My client, a sportsbook and gaming operator on Malta is looking for a Regulatory Compliance Manager to join the team and support the MLRO. You will lead regulatory compliance across all active and prospective jurisdictions. Key Responsibilities Lead and develop the Regulatory Compliance team. Oversee daily compliance across sportsbook and casino operations. Maintain and improve regulatory controls, policies, and procedures. Act as main contact for regulators and integrity bodies. Manage audits, regulatory reporting, and remediation plans. Oversee license applications, renewals, and regulatory changes. Support integrity monitoring and reporting obligations. Provide compliance training and regulatory guidance. Review new market regulations for potential expansion. Experience & Qualifications 3+ years of experience in sports betting/iGaming compliance. Direct experience with gaming regulators and licensing processes. Bachelor’s degree  Experience with audits, renewals, and regulatory change management. Skills Strong communication and stakeholder management. Confident leader with sound judgment under pressure. Highly organized with strong prioritization skills Benefits Private health insurance Monthly fitness allowance + an attractive salary 

Office Manager – Full Time (Onsite, Malta) My client a growing iGaming company is looking for a sharp, highly organised Office Manager. This is a hands-on, fast-paced role for someone who stays calm under pressure, solves problems quickly, and thrives in a busy environment. What You’ll Do Oversee daily office operations Arrange travel and hospitality for the commercial team. Manage suppliers and negotiate better terms or resolutions. Handle urgent issues efficiently and proactively. Provide direct support to leadership, anticipating needs. Maintain a productive and well-organized workspace. What theyre Looking For: Strong organisational skills and attention to detail. Ability to prioritise and perform under pressure. Confident communicator and skilled negotiator. Previous experience in office management or operations. Resilient, adaptable, and comfortable in a demanding setting. What they Offer: Fast-moving, dynamic work environment. Key support role working closely with leadership. Competitive pay and varied daily responsibilities + health insurance   

Business Development Manager – Corporate Services (Malta) Malta based role New business focussed Hybrid Model + Benefits Well established company An established international advisory firm is seeking a Business Development professional to drive the growth of its Corporate Services division. The role is centred on supporting overseas companies and investors looking to establish or expand their presence in Malta, offering guidance and solutions that simplify market entry and operational setup. Working in a consultative capacity, you will build relationships with senior stakeholders, promoting services such as company formation, regulatory and compliance support, tax and VAT structuring, and ongoing corporate administration. You will manage the full sales cycle, from identifying new opportunities and developing networks through to presenting tailored solutions and securing new business, collaborating closely with in-house specialists to deliver a seamless client experience. This position is ideal for a commercially driven individual with a strong B2B background in professional services, corporate solutions, or international advisory. You will be confident operating in a relationship-led environment, comfortable engaging with cross-border clients, and motivated by developing new revenue streams within a growing and entrepreneurial team. Does this sound like you or someone you know? Reach out on guy.derham@pentasia.com  

Junior Finance Officer   Location: Malta (On-site) Employment Type: Full-time Industry: iGaming / Online Entertainment Salary: €25-30k   Role Overview We are supporting a growing iGaming business in Malta, looking to add a Junior Finance Officer to its finance team. This is an excellent entry-level opportunity for someone looking to build a long-term career in finance, gain hands-on exposure, and develop within a fast-paced, international environment.   You’ll work closely with senior finance stakeholders, supporting day-to-day financial operations while gaining exposure to reporting, compliance, and group finance activities.   Key Responsibilities Support day-to-day accounting activities, including general ledger entries, AP/AR, and month-end processes Assist with intercompany reconciliations and group finance coordination Support revenue calculations, invoicing, and posting of sales invoices within financial systems Assist with cash flow monitoring, payments, bank administration, and basic credit control Support VAT returns and other regulatory or statutory filings Help maintain internal financial controls, documentation, and audit readiness Assist with budgeting, forecasting, performance analysis, and audit processes Provide general finance support to the team as required   Key Requirements Degree in Accountancy, Finance, or a related field (ACCA / ACA students considered an asset) Strong attention to detail with a structured, organised approach to work Good working knowledge of Microsoft Excel and willingness to learn finance systems Comfortable working in a dynamic, fast-moving environment Analytical mindset with strong problem-solving skills Collaborative attitude and clear communication skills Prior iGaming exposure is beneficial but not essential   What’s On Offer Entry point into a professional finance career within iGaming Hands-on learning and exposure to group-level finance operations Supportive team environment with development opportunities

Job Title: Sales Specialist (German Speaking) Location: Malta Company: Leading Online Gaming & Sports Betting Company Job Type: Full-time and On-site   Our client is a dynamic and successful online gaming and sports betting company seeking a German-speaking Sales Agent to join our energetic Sales Team on-site in Malta.   Responsibilities: Make outbound calls to engage with players from various sportsbook and casino brands. Reactivate inactive players and provide personalized recommendations to increase engagement and retention. Promote bonus campaigns and introduce new games, features, and payment methods. Guide players through the website for a seamless experience. Collaborate with your sales manager to set and achieve goals and targets.   Requirements: Passion for the online gambling and sports betting industry Excellent communication skills and ability to build rapport easily. Competitive spirit and drive to achieve success. B2B/B2C sales experience preferred. Native-level German language skills   Offer: €30,000 base salary with uncapped commission potential Complimentary breakfast and lunch available on-site every day Relocation to Malta package including flight, transportation, and temporary accommodation. Paid training. No weekend and/or night shifts (10-6 shifts' schedule) Sales competitions with prizes, social events, and team-building activities. Learning and development opportunities. Good work-life balance and company doctor-on-call. Opportunity to join a well-established company in Malta.