We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Title: Paid Media Specialist
Location: Malta (Hybrid)
Salary: Up to €55k gross (Dependant On Experience)
About the role
Pentasia are supporting a well established international online entertainment company in strengthening their Performance Marketing team with a competent and dedicated Paid Media Specialist. This company operates globally and offers a broad portfolio of digital entertainment products.
Key Responsibilities:
Own daily execution and optimization of paid media campaigns across Google Ads and Microsoft Ads, ensuring reliable delivery, clean tracking, budget control, and continuous performance improvement.
Build, launch, optimize, and scale Search campaigns, monitoring bids, budgets, search terms, impression share, and key KPIs (CPC, CPA, CVR, traffic quality).
Maintain clean, well-structured accounts, including keywords, match types, negatives, RSAs, extensions, and landing page alignment.
Produce clear, decision-oriented performance reporting for management, highlighting results, key drivers, actions taken, and next steps.
Support retargeting and programmatic initiatives, including remarketing audience setup, CRM-aligned messaging, and assistance with DSP campaigns when relevant.
Requirements:
1–3 years of hands-on experience in performance marketing or media buying (agency or in-house).
Strong operational expertise in Google Search Ads and Microsoft Ads (Bing)., including account structure, optimization, ad testing, negatives, and budget pacing.
Ability to analyze and act on performance KPIs, such as CPA, ROAS, CTR, and CVR.
Highly organized and detail-oriented, with professional-level written and spoken English.
German language skills are considered an asset.
If you or someone in your network would be interested in the opportunity, please apply or reach out to me over email for more information!
- bryan.enriquez@pentasia.com
Technical Sales Manager – CyberSecurity solutions (Malta)
New Business focused
Fast-growing company
Based in Malta (Hybrid)
Strong base salary + commission
Warm leads provided & outbound
This company is a fast-growing CyberSecurity solutions provider with a product ready to take the industry by storm with its cutting-edge technology and cost-effective solution. Backed by a well-established parent company, it is opening its Malta office and is entering a strategic phase of expansion.
Based in Malta, this role reports into the highly reputable Sales Director and will focus on driving new business. You will be responsible for managing the full sales cycle, including running product demos, and working closely with the technology and product teams to tailor solutions for clients. There is strong scope to help shape the sales function and potentially build and manage a team as the business grows.
To be successful in this role, you will need proven B2B sales experience (3-5 years) gained in any industry. You will be commercially driven, confident managing complex SaaS-style deals, and possess strong communication, relationship-building, negotiation, and closing skills.
If this sounds like you or someone you know, please reach out to me: guy.derham@pentasia.com
Senior Sales Manager – iGaming solutions (Malta)
New Business focused
Fast-growing company
Based in Malta (Hybrid)
Strong base salary + commission
This company is a fast-growing iGaming solutions provider with a product ready to take the industry by storm with its cutting-edge technology and cost-effective solution. Backed by a well-established parent company, it is opening its Malta office and is entering a strategic phase of expansion.
Based in Malta, this role reports into the highly reputable Sales Director and will focus on driving new business into the iGaming sector. You will be responsible for managing the full sales cycle, leveraging existing networks within iGaming (and fintech), and working closely with the technology and product teams to tailor solutions for clients. There is strong scope to help shape the sales function and potentially build and manage a team as the business grows.
To be successful in this role, you will need proven B2B sales experience (3-5 years) gained within iGaming, fintech, or a closely related sector, with a strong existing network. You will be commercially driven, confident managing complex SaaS-style deals, and possess strong communication, relationship-building, negotiation, and closing skills.
If this sounds like you or someone you know, please reach out to me: guy.derham@pentasia.com
Office Administrator
Hybrid on Malta
My client, a global leader in sports betting, is looking for an Office Administrator to join a friendly team in Malta
There are a number of responsibilities ranging from organising meetings, travel, and purchasing office supplies, supporting HR and C-level with admin-related duties and more.
Requirements:
Fluent in English and Maltese
Proficient in MS Office and Excel
Detail-oriented, Strong Organisational skills
2/3 years of previous experience preferred
Benefits:
Competitive salary and benefits
Free lunch 3x per week and health insurance
Free parking
A very successful B2B provider of iGaming technology is continuing to grow organically and looking to hire a Senior Legal Counsel.
Based in either London or Malta with hybrid working, this is a fantastic opportunity for either someone in the iGaming sector whom is looking for growth, or a Technical experienced Lawyer looking to move to a truly agile business.
Duties will include;
The role will primarily involve the drafting and negotiation of key commercial contracts with our customers and suppliers but can also extend into areas such as IP, data protection, corporate, employment and dispute resolution, depending on the nature of the successful candidate’s experience and interests. The role will also involve developing and supporting more junior members of the team.
Ideally you’ll have:
5+ years PQE
A wealth of experience of complex commercial transactions, preferably with direct engagement with in-house stakeholders in the provision of strategic advice; negotiation experience in relation to the same
Experience in other key areas, such as IP, corporate and/or dispute
Excellent academics and private practice training; in-house experience (including via secondments) preferred
Ability to analyse commercial or corporate issues, provide succinct solutions and to present those solutions in an appropriate manner for stakeholders
Confidence in analysing and providing advice on areas of law falling outside of formal experience (e.g. employment or alternate jurisdictions) through the application of generic commercial law principles
An excellent salary is on offer with a good range of benefits.
About the Role
A growing B2C iGaming company on Malta is on the lookout for a Finance Executive to join the team. You’ll assist with PSP reconciliations, cash flow monitoring, and banking relationships, while still getting hands-on with day-to-day accounting operations and supporting the Head of Finance.
What You’ll Do
Perform PSP reconciliations
Support day-to-day accounting and payment flows
Contribute to month-end management accounts
Contribute to the monitoring of company cashflow,
Assist with external audits and provide required reports, as required
What they're Looking For
B2C gaming industry experience
Experience with PSP reconciliations
A qualified accountant (or in the final stages)
What's in it for you ?
Hybrid work culture for flexibility and in-office collaboration
Diverse and inclusive teams
Health insurance and gym access
Monthly commute allowance of 100 EUR
A day off for volunteer work
Customer Service – Swedish Speaking
Pentasia is actively looking for Customer Service Swedish Speaking
The Company:
Our client is seeking customer-focused, proactive, and detail-oriented individuals to join their Customer Service team in Malta (hybrid). In this role, you will support customers across multiple channels while ensuring a high standard of service and compliance within the iGaming environment.
If you enjoy helping people, solving problems, and working in a dynamic setting, this opportunity is an excellent fit.
Responsibilities:
Support customers via calls, live chat, and email
Manage and resolve more complex customer queries
Approve withdrawals and process KYC documentation
Perform security checks to safeguard customers and the business
Follow internal processes, shift schedules, and quality standards
Handle relevant ad hoc tasks as required
Required Qualifications:
Fluent Swedish, written and spoken (additional Nordic languages are a plus)
Strong multitasking and problem-solving abilities
Comfortable working shifts, including occasional night shifts
Interest in using AI tools for workflow efficiency
Customer service experience is an advantage
Benefits and Offer:
Annual salary: €26,000
Bonus scheme
Hybrid working model
One-time home office setup allowance
Working remotely from abroad policy
Private health insurance and well-being allowance
Responsible Gaming Specialist (Swedish Speaking)
Location: Sliema, Malta
I’m hiring on behalf of a well-established iGaming company that’s expanding its Responsible Gaming team. We’re looking for a Swedish-speaking RG Specialist to join their Malta office. This is a great opportunity for someone who wants long-term career growth within a stable, international organisation.
Role Overview
In this role, you’ll be responsible for monitoring player activity, identifying potential risks, and ensuring players receive the right level of support. You will review accounts, analyse behavioural and transactional patterns, speak directly with customers when needed, and implement responsible gambling measures.
Key Responsibilities
Monitor player behaviour using internal tools
Conduct proactive and reactive account reviews
Assess risk levels based on activity and transactions
Contact players via phone, email, or chat
Recommend and apply RG measures (limits, exclusions, etc.)
Handle escalated or complex RG cases
Document interactions and prepare follow-up reports
Work with internal teams to improve processes and policies
Requirements
Native or fluent Swedish + strong English
Minimum 1 year of experience in Responsible Gaming, Risk, or Customer Support within iGaming
CS profiles with solid RG exposure are welcome!
Understanding of responsible gambling regulations
Strong communication skills and ability to handle sensitive situations
Detail-oriented and confident with documentation
Comfortable working shifts (including evenings/weekends)
What’s Offered
Salary €32k
Private health insurance
Wellbeing allowance
Weekly office breakfast
Regular social events
Relocation support (if needed)
Customer Service Team Lead (Swedish/Norwegian Speaking)
Salary: €32,000–€40,000 DOE + Bonus + Benefits
Location: Malta
We’re supporting a well-established, fast-growing iGaming operator in Malta in their search for a motivated Customer Service Team Lead (Swedish Speaking) to guide, develop and inspire a high-performing CS team.
Key Responsibilities:
• Build and hire a proactive, high-quality team with strong performance standards
• Coach, mentor, and upskill team members to drive continuous improvement
• Conduct regular quality reviews and 1:1 development meetings
• Collaborate closely with wider CS teams to ensure optimal scheduling and coverage
• Analyse and report on team performance daily, weekly and monthly
• Plan engaging team activities and events to maintain motivation
• Ensure strict adherence to AML, Fraud, Compliance and Responsible Gaming procedures
• Manage resources assertively to maintain efficiency and high service standards
• Uphold brand values and ensure all customer interactions reflect company culture
• Provide clear expectations, structured feedback and ongoing support
• Develop individual performance plans with measurable goals
What We’re Looking For:
• A natural leader with exceptional communication and interpersonal skills
• Strong background in Customer Experience, including email and live-chat support
• Solid understanding of sports betting, casino and the broader iGaming environment
• Experience or knowledge in payment processes is an advantage
• A proactive, solutions-focused team player who is seen as a “go-to” person
• High attention to detail, strong work ethic and confidence in sharing ideas
• Flexibility to work in a shift-based rotational environment
• Native-level Swedish/Norwegian
A global leader in the social casino and iGaming sector is expanding its presence in Europe and seeking a Project Manager to drive the launch of a brand-new iGaming brand. This is a pivotal opportunity to build the operational and technical foundation for a major market entry.
Position Overview
In this role, you will oversee the end-to-end delivery of a new brand launch, managing project scope, timelines, integrations, and stakeholder alignment. You will act as the central point of communication between business teams, external vendors, and technical development units—ensuring seamless execution from planning to Go-Live.
Main Responsibilities
New Brand Launch
Lead the full lifecycle of the new brand project from planning to launch.
Define project scope, objectives, and milestones with senior stakeholders.
Develop detailed project plans and ensure deadlines are consistently met.
Identify risks early and implement mitigation strategies to ensure smooth delivery.
3rd-Party Integrations
Manage evaluation and onboarding of key third-party systems including PAM, CRM, Wallet, and Operations tools.
Oversee vendor relationships and verify alignment with SLAs and technical requirements.
Coordinate API integrations to ensure smooth communication between platforms.
Cross-Functional Collaboration
Serve as the bridge between stakeholders, internal teams, and external development partners.
Translate business requirements into technical specifications and clear user stories.
Ensure alignment between the Malta office and international headquarters.
Remove blockers, resolve conflicts, and support productive team workflows.
Qualifications
5+ years of experience as a Project Manager in the IT industry.
Strong background in iGaming (highly preferred).
Understanding of UKGC-compliant casino/sportsbook systems, including PAM, Wallet, and CRM tools.
Fluent English with excellent written and verbal communication skills.
Solid understanding of technical architecture and API integrations.
Strong analytical and problem-solving mindset.
Preferred Qualifications
Experience launching brands using White Label PAM solutions (e.g., Pragmatic Solutions, Playtech, Light & Wonder).
Proficiency with project management tools such as Jira and Confluence.
Knowledge of regulatory frameworks (UKGC, MGA, SGA, AGCO, DGOJ).
Based in Malta or eligible to work there.