As a VIP Host Account Manager, you’ll be responsible for managing relationships with high-value players, enhancing engagement, satisfaction, and loyalty by delivering a personalized and premium experience. You’ll proactively reach out to VIPs, offer exclusive promotions, and provide exceptional service to maximize player retention and lifetime value. This role may require availability during evenings and weekends, depending on business needs. Key Responsibilities: Build Relationships: Develop and maintain strong, trusted connections with VIP players to drive engagement and long-term loyalty. Dedicated Support: Serve as the main point of contact for high-value players, ensuring personalized and timely communication via email, chat, phone, and social platforms. VIP Promotions: Design and execute tailored VIP promotions, offers, and engagement strategies based on player preferences. Player Insights: Monitor player activity, analyze trends, and identify opportunities to enhance the VIP experience. Cross-Functional Collaboration: Work closely with Marketing, CRM, and Product teams to align VIP initiatives with broader business goals. Event Planning: Plan and coordinate exclusive VIP events (virtual and in-app) to reward and engage top players. Feedback & Improvement: Collect and relay player feedback to inform product improvements and promotional strategies. Compliance: Ensure adherence to responsible gaming policies and company guidelines. Record Keeping: Maintain accurate records of player interactions, preferences, and engagement history. Requirements:  Experience: 3+ years in VIP account management, customer service, or a related role in gaming, hospitality, or entertainment. Customer-First Mindset: Strong relationship-building and communication skills. Industry Knowledge: Experience in social casino, iGaming, or online gaming preferred. Analytical Skills: Ability to assess player behavior, trends, and engagement data. Multi-Tasking: Comfortable working in a fast-paced, dynamic environment. Organization: High level of organization and attention to detail. Tech Savvy: Proficiency in CRM tools and player tracking systems. Budget Management: Knowledge of maintaining a promotional budget and customer reinvestment guidelines. Flexibility: Willingness to work non-traditional hours, including evenings and weekends, to support player needs.

Experienced Front-End Developer – Online Casino & Sports Betting In this role, you will be part of a fast-moving development team focused on building and enhancing multiple web applications used daily by a high-volume user base. The role is centered around developing robust, maintainable, and efficient front-end systems using modern JavaScript frameworks. You’ll collaborate closely with engineers and product teams throughout the Agile development cycle, from initial design to deployment and monitoring. Main Responsibilities: Write structured, clean, and reusable front-end code. Build dynamic and responsive UI/UX components. Analyze and resolve performance issues alongside other developers. Follow feature guidance from senior engineers while ensuring technical decisions align with broader goals. Contribute to code and design reviews, and assist with debugging tasks. Occasionally participate in on-call responsibilities to support ongoing performance. Desired Experience: Minimum 4 years in web development with solid foundations in HTML5, CSS, and JavaScript. Experience working with ReactJS, React Native, Expo EAS & TypeScript Familiar with front-end testing tools (e.g., Jest, Cypress, Enzyme). Proficient with Git and version control workflows. Demonstrated skills in building responsive and user-friendly interfaces. Comfortable working collaboratively within a development team. Previous experience in the iGaming or Sports betting industry Knowledge of Google Tag Manager or analytics tracking. Experience working with Node.js or WebSocket-based applications.   Familiarity with ApplePay or GooglePay integration.

Mission You will own the design and delivery of my clients entry strategies in American markets, ensuring they are strategically sound, financially viable, and operationally scalable. You build the go-to-market blueprint for each priority opportunity, own the business case, and lead the internal alignment across functions. You shape and structure strategic partnerships, tenders, and consortia from a Group-level perspective. Key Responsibilities: Define go-to-market models (e.g., JV, PMA, acquisition, B2B, license) with input from relevant teams Build and own the financial business plan and profitability model for each opportunity Design strategic partnerships or consortia, aligning legal, governance, and financial dimensions Serve as the clients lead on internal governance for market entries (SteerCos, investment committees) Support execution of M&A projects in coordination with Group Corporate Development What Success Looks Like: Market entries are strategically coherent, financially solid, and internally aligned Approach to tenders and partnerships is differentiated and well-structured Internal stakeholders are aligned, and execution is seamless across departments Ideal Profile: 7–10 years in strategy, corporate development, or financial planning in Lottery, Gaming or Betting Proven experience building BPs and shaping strategic frameworks in regulated industries Skilled in high-stakes negotiation, modelling, and multi-stakeholder orchestration Fluent in English; other languages a plus