Senior Game Platform Developer Our client is seeking a highly skilled Senior Software Engineer to design, develop, and maintain industry-leading gaming products across tablet, cabinet, and emerging gaming platforms. This role will be responsible for building high-performance game frameworks, implementing scalable game platform components, and contributing to the technical direction of the gaming technology stack. The ideal candidate is a hands-on engineer with deep expertise in C++, game architecture, and real-time interactive systems, combined with a passion for delivering engaging gaming experiences. Key Responsibilities Design, develop, and maintain scalable game engines, frameworks, and reusable software components. Implement game mechanics, bonus features, animations, and user interface functionality. Optimize game performance, memory usage, and responsiveness across supported platforms. Write clean, maintainable, and testable code following software engineering best practices. Participate in technical design reviews, architecture discussions, and code reviews. Troubleshoot, debug, and resolve complex software issues. Ensure compliance with gaming regulations, certification requirements, and quality standards. Support production releases, post-launch maintenance, and continuous platform improvements. Collaborate with designers, artists, product teams, and other engineers to deliver high-quality gaming products. Contribute to development standards, tooling improvements, and the adoption of new technologies. Required Qualifications Bachelor's degree in Computer Science, Software Engineering, or related field. 8+ years of professional software development experience. 5+ years of experience developing gaming, casino, slot, mobile gaming, or interactive entertainment products. Expert-level proficiency in C++. Strong understanding of object-oriented design patterns and software architecture. Experience developing game engines, game frameworks, or reusable gaming platforms. Experience with multithreaded programming and performance optimization. Strong debugging and problem-solving skills. Experience using source control systems such as Git. Preferred Qualifications Experience with Unity, Unreal Engine, or similar game engines. Experience developing regulated gaming products. Knowledge of GLI-11, GLI-14, GLI-15, or equivalent gaming standards. Experience with mobile and tablet-based gaming platforms. Familiarity with Java, C#, or scripting languages. Experience with CI/CD pipelines and automated testing. Previous experience leading technical teams or projects.

CRM Manager (Sao Paulo, Brazil) We are hiring a CRM Manager to join a fast-growing international iGaming company expanding its operations in Brazil. This role will be responsible for leading CRM strategy, customer lifecycle management, retention initiatives, and engagement programs, ensuring sustainable growth, improved customer lifetime value, and strong player retention across the Brazilian market. Key Responsibilities: Own and execute the CRM and customer lifecycle strategy for the Brazil market. Plan and manage CRM communication calendars and engagement campaigns across multiple channels. Develop customer segmentation models and personalized communication strategies. Build, optimize, and manage automated lifecycle journeys and trigger-based CRM workflows. Monitor retention, engagement, churn, conversion, and campaign performance metrics. Lead A/B testing initiatives to optimize messaging, incentives, customer journeys, and campaign effectiveness. Collaborate closely with Product, UX, Operations, VIP, Risk, Finance, and Compliance teams. Ensure CRM initiatives comply with regulatory requirements and responsible gaming standards. Generate performance reports, insights, and optimization recommendations for leadership. Requirements: 5+ years of experience in CRM, retention, lifecycle marketing, customer engagement, or related areas. Proven experience managing CRM campaigns across Email, Push Notifications, SMS, WhatsApp, and In-App Messaging. Strong understanding of customer segmentation, lifecycle journey design, and automation strategies. Experience building automated CRM flows and trigger-based campaigns. Strong analytical skills with the ability to interpret retention, churn, conversion, and engagement data. Experience collaborating with Product, Operations, Data, UX, and Customer Support teams. Strong project management and execution capabilities. Ability to balance strategic planning with hands-on operational execution. Professional English communication skills. Nice to Have: Experience within iGaming, Sports Betting, Online Casino, Fintech, E-commerce, or other high-frequency digital products. Experience with gamification and retention mechanics such as cashback, missions, loyalty programs, tournaments, rankings, and challenges. Experience with CRM automation platforms and customer data platforms (CDPs). Basic SQL knowledge and familiarity with BI and reporting tools. Experience managing bonus ROI, incentive costs, and anti-abuse controls. Experience supporting VIP retention and personalization strategies. Experience operating in regulated markets or compliance-heavy industries. What We're Looking For: Strategic CRM leader with a strong focus on retention, engagement, and customer lifetime value. Data-driven professional who can turn insights into actionable CRM initiatives. Hands-on operator capable of executing campaigns while driving long-term strategy. Strong communicator who can collaborate effectively across multiple departments. Results-oriented professional who thrives in fast-paced and high-growth environments. Customer-centric mindset with a passion for creating engaging player experiences. This is an excellent opportunity to join an international company during a key growth phase and play a strategic role in building and scaling CRM operations in Brazil.

Customer Support & Risk Control Manager (Sao Paulo, Brazil) We are hiring a Customer Support & Risk Control Lead to join a fast-growing international iGaming company expanding its operations in Brazil. This role will lead both Customer Support and Risk Control teams, ensuring an excellent customer experience while maintaining strong fraud prevention, risk management, and operational controls. Key Responsibilities: Manage Customer Support and Risk Control daily operations. Lead, coach, and develop frontline teams. Handle complex customer escalations involving payments, account issues, KYC, bonuses, and platform-related concerns. Monitor and investigate fraud, bonus abuse, multi-accounting, payment risks, chargebacks, and suspicious user activity. Track team KPIs, service quality, productivity, and operational performance. Improve processes, SOPs, workflows, and operational efficiency. Collaborate closely with Product, CRM, Payments, Compliance, and Tech teams. Requirements: 5+ years of experience in Customer Support, Risk, Operations, or related areas. At least 2 years of people management experience. Experience managing customer escalations, operational processes, and risk investigations. Strong analytical and problem-solving skills. Experience working in fast-paced, high-volume environments. Professional English communication skills. Nice to Have: Experience within iGaming, sportsbook, casino, fintech, e-commerce, or digital platforms. Knowledge of KYC/AML, payment risk, fraud prevention, and CRM/ticketing systems. Experience building or scaling operational teams. What We're Looking For: Hands-on leader who can balance customer experience and risk management. Strong executor with excellent attention to detail. Calm under pressure and comfortable handling sensitive situations. Data-driven, proactive, and highly organized. This is an excellent opportunity to join an international company during a key growth phase and play a strategic role in building and scaling operations in Brazil.