VIP Account Manager – Online Casino Location: Malta or Remote Type: Full-time Languages: English & German (mandatory) A growing online casino business is seeking an experienced VIP Account Manager to manage and develop relationships with its highest-value players. This role is central to driving VIP engagement, retention, and lifetime value through highly personalised service, outbound engagement, and close collaboration with CRM and internal teams. Key Responsibilities Act as the main point of contact for VIP players, delivering a premium, personalised service Build long-term relationships to maximise retention, engagement, and player value Manage VIP communications across phone, email, and chat Execute outbound calls for player activation, reactivation, and retention Plan and deliver tailored VIP promotions, incentives, and special events Resolve player issues relating to payments, bonuses, and account management Track and report on VIP performance, activity, and engagement metrics Work closely with CRM to support segmentation and targeted VIP campaigns Conduct quality checks across markets and flag operational or technical issues Represent VIP player needs internally across product, support, and technical teams Requirements Native-level German and fluent English (essential) Proven experience in a VIP or high-value player role within online casino Strong commercial mindset with confidence handling VIPs over the phone Excellent communication, relationship management, and retention skills Data-driven with strong organisational and reporting abilities Experience with CRM and customer engagement tools is highly desirable What’s On Offer A key role within a growing online gaming business Flexible working (Malta-based or remote) Competitive salary with performance-based commission Flat structure with visible impact and fast decision-making Close collaboration with senior stakeholders and long-term growth potential

I am searching for a Portuguese Content Manager to join a dynamic project in a well established I-Gaming operator. I am looking for someone who is native Portuguese and loves the I-Gaming sector and is ideally already based in Malta. You will understand all aspects of content management from creation through to the technical content management skills around CMS systems and an understanding of CVM. You will also understand how to test content pieces through A/B testing. This is a management role with one direct report from the start and the potential to grow further. If you have an understanding of the Portuguese customer base and knowledge of Casino and Poker verticals are fluent in Portuguese and live in Malta then please get in touch.

Country Manager – New Zealand Remote | Full-Time | iGaming A fast-growing international iGaming business is looking for an experienced Country Manager to take ownership of the New Zealand market and drive ambitious growth plans across the region. This is a commercially focused leadership role with responsibility for developing and executing local market strategy across brand, acquisition, CRM, affiliates, and digital marketing channels. You’ll work closely with global teams while acting as the key voice for the New Zealand market, ensuring campaigns are locally relevant, compliant, and performance-driven. Key responsibilities include: • Leading brand building and acquisition marketing strategy for New Zealand • Managing ATL and digital marketing channels including TV, radio, sponsorships, PR, affiliates, CRM, and paid media • Owning budgets, forecasts, campaign performance, and ROI analysis • Managing relationships with agencies, media partners, and third-party suppliers • Driving local brand positioning, tone of voice, and market-specific campaigns • Ensuring all activity complies with local gaming regulations What we’re looking for: ? 5+ years in a senior marketing or country management role ? Strong experience within B2C online gaming/iGaming ? Proven success launching and scaling brands in New Zealand ? Deep understanding of the NZ media and advertising landscape ? Hands-on experience managing significant marketing budgets and performance campaigns ? Previous people management experience What’s on offer: • Fully remote working • Competitive salary package • Career progression within a major international iGaming group • Collaborative and people-focused culture • Opportunity to make a real impact in a key growth market If you’d like to hear more, feel free to reach out directly.