We’re looking for a Head of Payments & KYC with deep knowledge of the Brazilian market to lead and scale our payments and customer verification function for our iGaming and online wagering business. This role will drive innovation in payment solutions, ensure smooth payment flows, and develop robust KYC processes that meet both regulatory requirements and customer expectations in Brazil. You will be responsible for overseeing payment integrations, managing provider relationships, optimizing transaction success rates, and ensuring a seamless onboarding and verification experience for users—all while maintaining full compliance with emerging Brazilian regulations. Key Responsibilities: Payment Strategy & Operations: Design and implement the payment and KYC strategy tailored to the Brazilian market across deposit, withdrawal, and fraud prevention touchpoints. Provider Management: Own relationships with local payment providers, aggregators, PSPs, and banks. Evaluate new solutions and negotiate partnerships that improve performance and reduce friction. Integration & Technical Oversight: Work closely with tech teams to oversee the integration of payment plug-ins and platforms. Ensure optimal performance of local methods such as Pix, Boleto, TED, credit/debit cards, and e-wallets. KYC & Onboarding: Design and execute end-to-end KYC and AML processes that are compliant with Brazilian regulatory frameworks. Maintain high standards for data accuracy, fraud detection, and user experience. Analytics & Reporting: Monitor and optimize KPIs such as approval rates, chargebacks, fraud levels, onboarding time, and payment conversion rates. Provide regular reporting to executive leadership. Regulatory Readiness: Stay ahead of regulatory changes in Brazil and ensure that all payment and KYC practices meet local compliance requirements, especially under the evolving iGaming regulatory landscape. Team Leadership: Build and lead a high-performing Payments & KYC team. Collaborate cross-functionally with Product, Compliance, Legal, and Customer Support. Key Requirements: Minimum 4+ years of experience in Payments and/or KYC within the iGaming, wagering, or fintech industries. Proven experience with Brazilian payment methods including Pix, Boleto, and local card schemes. Strong technical understanding of payment platforms, plug-in integrations, API workflows, and end-to-end payment architecture. Hands-on experience managing KYC and AML workflows within a regulated environment. Deep understanding of Brazilian financial regulations and data protection laws. Ability to analyze data to optimize payments and mitigate fraud. Excellent communication skills in Portuguese and English. Experience leading teams and scaling operations. Preferred Qualifications: Experience launching or operating in a newly regulated market. Familiarity with tools like payment orchestration layers, KYC platforms (e.g., Sumsub, Jumio), and fraud detection systems. Background in project management or process optimization (e.g., Lean, Six Sigma).

Join us in delivering world-class online entertainment, providing our clients with secure, transparent, and responsible gaming experiences. We are seeking a dynamic Country Manager for our Peru market to lead strategic growth, local operations, and partner collaborations.   Key Responsibilities: Develop and manage the local P&L, ensuring financial targets are met and aligning results with business goals. Oversee seamless communication between local teams and global departments to ensure strategic alignment. Drive exceptional user experience, meeting and exceeding customer satisfaction benchmarks. Stay ahead of market trends, including competitive positioning and regulatory developments. Foster strong relationships with local regulatory bodies, ensuring full compliance and strategic alignment. Lead market research efforts, financial planning, and execution of marketing strategies to capture market share. Work closely with the marketing team to define and execute local brand strategies, ensuring alignment with broader business goals. Collaborate with the Compliance Manager and Legal teams to maintain full regulatory compliance. Build and manage local teams, including recruitment and development, in coordination with HR. Lead local business development, identifying opportunities for growth and partnership.   What We’re Looking For: Proven experience in the online gaming or betting industry. Entrepreneurial mindset with a strategic approach to market leadership. University degree in business, economics, digital business, engineering, computer science, or a related field. At least 5 years of experience in similar roles, ideally in hybrid or remote settings. Expertise in project management and collaboration tools. Advanced proficiency in Excel, along with experience in data analysis and visualization. Strong sales skills, analytical thinking, adaptability, and resilience. Proven ability to inspire and lead teams toward achieving ambitious goals. Advanced English proficiency is essential, with Spanish skills considered a valuable asset.

A Pentasia client is planning serious expansion into global regulated markets, including Brazil. Our client intends to take the regulated route and will be operating as a regulated business in Brazil. As part of this journey, they are looking to hire several key positions, one being a Director of Licensing & Compliance. If you like the idea of building something from the beginning, building out market presence and scaling an international business in Brazil, then this could be the right opening for you. This role would suit someone who is able to deal with the uncertainties of a new business, rather than structure and established processes. Experience: 8+ years in gaming regulation, including 5+ years in a senior-leadership capacity, with significant experience in the Brazilian market. Qualification: Licensed lawyer in Brazil. Role Summary: Lead the company’s licensing and compliance function specifically for the Brazilian market. Own regulatory strategy, secure new licenses, protect existing approvals, and ensure audit-ready operations across all relevant jurisdictions within Brazil. Report directly to the executive team and act as primary liaison with Brazilian regulators, gaming laboratories, and industry bodies. Core Responsibilities: Set and execute licensing strategy for the Brazilian market; secure, renew, or expand all gaming licenses in Brazil. Own the regulatory roadmap for Brazil: track legislative changes, assess risk, and brief executives on impact and mitigation within the Brazilian context. Lead audits within Brazilian jurisdictions; ensure zero-finding outcomes and timely remediation. Direct regulator relations in Brazil: negotiate license conditions, respond to enquiries, and represent the company in hearings with Brazilian authorities. Oversee technical certification with gaming labs for Brazilian market requirements; sign off on system releases and change controls. Design and enforce company-wide policies (AML, KYC, RG, data, advertising) specifically tailored to Brazilian legal and regulatory frameworks. Build and mentor a high-performing compliance team focused on Brazil; set KPIs, coach managers, and control headcount and budget. Provide board-level reporting on compliance posture, emerging risks, and corrective actions relevant to Brazil. Deliver internal training on regulatory obligations for product, operations, and marketing staff operating in Brazil. Requirements: Licensed lawyer in Brazil with 8+ years dedicated to gaming licensing/compliance, with a strong focus on the Brazilian market. 5+ years leading teams and budgets in a regulated gaming environment, with proven experience in Brazil. Demonstrated success securing licenses and passing regulator audits within Brazil. Deep knowledge of Brazilian gaming technical standards, AML/CTF rules, responsible-gaming frameworks, and data-protection laws (e.g., LGPD). Proven ability to influence senior regulators and industry associations in Brazil. Clear, concise communicator; fluent Portuguese mandatory, fluent English an asset.