Customer Service Agent (Finnish Speaking) Location: Malta | Hybrid Salary: €25,000 – €30,000   About the Role We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.   Responsibilities Support customers in Finnish and English via chat, email, and phone Assist with account queries, verification, deposits, withdrawals, and promotions Review KYC documents and perform security checks Resolve customer issues professionally and efficiently Collaborate with teams such as Risk, Fraud, and Responsible Gaming Maintain accurate records in line with internal and legal requirements Support translation and localisation tasks when needed Contribute to a positive and collaborative team environment   What We’re Looking For Fluent Finnish and English, written and spoken Strong communication and customer service skills Comfortable working shifts, including future night shifts Flexible and motivated to grow within a scaling company Responsible, accurate, and detail-oriented Previous customer support experience is a plus Interest in online gaming or sports betting is an advantage   What’s Offered Hybrid working model Paid onboarding and training in Belgium (flights and accommodation included) Lunch allowance for office days Full reimbursement of office parking costs Growth and development opportunities within a fast-growing company International and supportive work environment

Customer Support Agent ? Location: Fully Remote ? Salary: $9/hour weekdays | $10/hour weekends   About the Role Our client is looking for motivated and professional Customer Support Agents to join a growing remote team. In this role, you will support customers through live chat and email, helping resolve issues while delivering a high standard of customer service in a fast-paced environment.   Responsibilities Assist customers via live chat and email Handle account-related questions and general inquiries Resolve customer issues in a timely and professional manner Escalate complex cases when needed Follow internal procedures and support guidelines Work closely with team leaders and other departments   What We’re Looking For Strong English communication skills Previous customer support experience is preferred Ability to multitask and work under pressure Good problem-solving skills Interest or experience in gaming, betting, or crypto platforms is a plus Reliable internet connection and suitable remote working setup Availability to work weekends and holidays   What’s Offered Fully remote position Flexible and fast-growing work environment $1,000 yearly hardware reimbursement $150 monthly health insurance allowance 14 days paid vacation per year

Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup Home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance