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Chat Host (Remote – Rotative Shifts) Night shift included Location: Remote (based in Ceuta, Spain) Industry: Online Gambling / iGaming Languages: Spanish and English (MUST)   We’re looking for enthusiastic and reliable Chat Hosts to join our team and engage with players, ensuring they enjoy a safe, fun, and interactive iGaming environment.   Key Responsibilities Engage with players in real-time via live chat to create a friendly, welcoming, and enjoyable community atmosphere. Moderate chat rooms to ensure compliance with community guidelines and responsible gaming policies. Provide excellent customer support, answering player queries and escalating issues when necessary. Encourage participation in games, promotions, and events through positive interaction and engagement. Report player feedback, technical issues, or unusual activity to relevant teams. Adapt to rotative shifts, including evenings, weekends, and holidays.   Requirements: Based in Ceuta, Spain (remote working set-up required). Previous experience in customer service, community management, or hospitality is an advantage. Excellent communication skills, both written and spoken. Fluency in Spanish (English is a strong plus; other languages are an asset). Confident, engaging personality with the ability to build rapport quickly. Comfortable working in a regulated online gambling environment. Flexible to work on a rotating shift schedule. Chat Host (Remote – Rotative Shifts) Night shift included.  Location: Remote (based in Ceuta, Spain) Industry: Online Gambling / iGaming Languages: Spanish and English (MUST)   We’re looking for enthusiastic and reliable Chat Hosts to join our team and engage with players, ensuring they enjoy a safe, fun, and interactive iGaming environment.   Key Responsibilities Engage with players in real-time via live chat to create a friendly, welcoming, and enjoyable community atmosphere. Moderate chat rooms to ensure compliance with community guidelines and responsible gaming policies. Provide excellent customer support, answering player queries and escalating issues when necessary. Encourage participation in games, promotions, and events through positive interaction and engagement. Report player feedback, technical issues, or unusual activity to relevant teams. Adapt to rotative shifts, including evenings, weekends, and holidays.   Requirements: Based in Ceuta, Spain (remote working set-up required). Previous experience in customer service, community management, or hospitality is an advantage. Excellent communication skills, both written and spoken. Fluency in Spanish (English is a strong plus; other languages are an asset). Confident, engaging personality with the ability to build rapport quickly. Comfortable working in a regulated online gambling environment. Flexible to work on a rotating shift schedule.

Role Overview We are seeking a Marketing Lead to shape and deliver acquisition and retention strategies that strengthen customer loyalty, reactivation, and multi-product engagement. Reporting into senior commercial leadership, this role will focus on designing and implementing personalised initiatives that maximise player retention. The successful candidate will create and execute strategies that ensure customers receive timely, relevant rewards and incentives. Working closely with cross-functional teams (CRM, Acquisition, Product, Performance), you will deliver data-driven campaigns designed to increase player engagement, loyalty, and adoption of promotional offerings. Key Responsibilities: Promotional Strategy Development: Lead the evolution of promotional strategies by analysing customer data and identifying optimal moments in the lifecycle to deploy incentives. Ensure initiatives drive engagement and retention while optimising for return on investment. Retention & Loyalty Campaigns: Develop and execute targeted retention campaigns that reward long-term engagement. Partner with CRM, commercial, and performance teams to deliver compelling, timely loyalty rewards that drive repeat activity. Experimentation & Optimisation: Apply A/B testing and experimentation methods to continuously refine campaigns, offers, and retention strategies. Translate results into actionable insights that improve performance. Data-Driven Insights: Use customer behaviour and analytics to shape campaign strategies, tailoring loyalty initiatives to specific audience segments and lifecycle stages. KPI Tracking & Reporting: Own reporting on key metrics including retention rates, lifecycle performance, and ROI on promotional spend. Provide actionable insights and recommendations to senior stakeholders. Cross-Functional Collaboration: Work closely with teams across CRM, Acquisition, Business Intelligence, Product, Technology, and Commercial functions to ensure campaigns are aligned and seamlessly integrated into broader marketing strategies. Communication & Stakeholder Engagement: Share campaign performance updates, insights, and recommendations with leadership and cross-functional teams. Champion loyalty initiatives and ensure alignment with wider business objectives. Key Skills & Requirements: Lifecycle Marketing Expertise: Proven experience in lifecycle or CRM marketing within the online gambling industry. Strong knowledge of retention, reactivation, and loyalty strategies. Customer Behaviour Analysis: Ability to interpret player behaviour and use insights to build data-driven retention and loyalty strategies. Promotional Strategy Experience: Skilled in developing and optimising incentive-based strategies (e.g., bonuses, free plays, rewards) to drive customer engagement and loyalty. Data-Driven Decision Making: Proficiency with analytics tools and strong ability to translate data into actionable strategies that improve customer value and campaign effectiveness. Experimentation & Testing: Experience designing and running A/B tests to optimise campaigns and customer journeys, with a focus on measurable improvements in player value and loyalty. Collaboration Skills: Ability to work effectively with multiple teams to deliver integrated retention and loyalty campaigns. Project Management: Strong organisational and project management skills, with a track record of running multiple initiatives simultaneously and in a timely manner. Communication & Reporting: Excellent written and verbal communication skills, with the ability to present complex findings clearly and persuasively to senior management. Industry Knowledge: deep understanding of the online gambling industry including current trends, retention practices and player behaviour. Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify issues in the player lifecycle and focus on developing creative, data-led solutions to enhance engagement and increase loyalty.  

Pentasia has been appointed on an exclusive basis to support the recruitment of a new team based in Ceuta. This present the opportunity to join a very well respected company with exciting growth ambitions and be part of a very exciting future. As Senior Commercial Manager, you will take strategic ownership of growth and revenue performance across Spain, leading a high-impact team and working closely with senior stakeholders in marketing, product, compliance, and business intelligence. You will set the commercial direction for the region, bring best-in-class local expertise to cross-functional planning, and champion a player-first, performance-driven approach. This role is pivotal in driving profitability and market leadership in Spain, acting as the senior voice on commercial performance, regional strategy, and future investment planning. You will also mentor and develop regional talent, playing a key part in building a world-class commercial function. Experience in the Spanish gaming or digital consumer market would be highly desirable. Key Responsibilities: Strategic Leadership & Market Growth Define and drive the long-term commercial strategy for Spain. Set market positioning, commercial priorities, and growth initiatives. Act as the senior commercial lead for the region in business planning and leadership forums. Commercial Ownership & P&L Accountability Own regional commercial performance (player volumes, revenues, ROI), ensuring optimal use of budget. Manage trade-offs across investment and performance, collaborating with finance to forecast and reallocate spend for maximum impact. Team Leadership & Capability Development Lead and develop a high-performing team of regional Growth Leads. Provide mentoring, capability building, and hands-on support in key projects. Cross-Functional Leadership & Stakeholder Influence Act as the regional commercial authority in forums spanning acquisition, brand, product, promotions, and CRM. Champion regional needs in planning while aligning with global strategic objectives. Market Expertise & Innovation Stay ahead of market trends, competitive threats, and regulatory developments. Use insights to inform go-to-market strategies, product localisation, and innovation opportunities. Integrated Campaign Strategy Guide planning and execution of regional campaigns in collaboration with Brand, CRM, and Acquisition. Ensure activity is insight-led, locally resonant, and delivering against acquisition, retention, and revenue KPIs. Governance, Risk & Compliance Own regional commercial compliance alongside Legal, Compliance, and Safer Gambling teams. Ensure all activity meets local regulatory standards and reinforces the organisation’s reputation as a safe and trusted operator. Key Skills & Requirements: Strategic Thinking: Proven experience shaping and executing commercial strategies across multiple markets. Ability to balance long-term growth vision with short-term performance delivery. Leadership Experience: Demonstrated success in leading, mentoring, and developing high-performing teams. Strong ability to motivate, coach, and set clear direction. Commercial Acumen: Strong grasp of business performance drivers and marketing ROI. Experienced in managing multimillion-euro budgets and making data-driven investment decisions. Market Expertise: Deep understanding of the Spanish market; experience in online gaming, gambling, or performance-led consumer industries is a plus. Stakeholder Management: Excellent communication and influencing skills, with confidence presenting to senior leadership and collaborating across business functions. Language Proficiency: Fluency in English and Spanish is essential. Analytical Skills: Skilled in performance reporting, budget forecasting, and data analysis. Advanced Excel/Google Sheets proficiency desirable.

Estamos buscando 4 Crupiers en un prestigioso Casino en Galicia y alrededores, para las localidades de Santiago de Compostela, Pontevedra, Ourense, A Coruña, y Vigo. *** Posibilidad de reubicación desde distintas partes de España *** Salario: Entre €20k y €25k brutos segun experiencia previa. Responsabilidades principales: - Dirigir y dinamizar mesas de juegos como Black Jack, Ruleta, Póker y otros. - Garantizar el cumplimiento de las normas de juego y procedimientos internos. - Ofrecer una atención al cliente de excelencia, asegurando una experiencia única para cada visitante. - Mantener un ambiente profesional, seguro y de confianza en la sala. Requisitos: - Hablar fluidamente Castellano. - Experiencia de 3 a 5 años como crupier en casino. - Conocimiento experto de juegos de mesa tradicionales. - Habilidades de comunicación, trato cordial y actitud proactiva. - Capacidad para trabajar en equipo y disponibilidad para turnos rotativos. Condiciones: - Contrato estable con proyección a largo plazo. - Ambiente de trabajo profesional, dinámico y motivador. - Oportunidades de desarrollo dentro de un grupo consolidado.

We're looking for 4 croupier able to join one of our client's Casino in Leòn, Castilla y Leòn, Spain.  Relocation provided if needed.  This are the requirements:  Fluent in Spanish 3+ years of experience working as Croupier Experience in Games such as Blackjack, Poker, Betting games etc Able to work in Rotative Hours (night shift included)

Senior Java Software Engineer   Form part of an international and established iGaming company Strong focus on long-term system quality and sustainable pace   Location: Hybrid in Malta Salary: €50-70k (Depending on experience)   Role Overview We're hiring an experienced Senior Java Software Engineer to contribute to the development of backend systems supporting casino and sportsbook products. The work focuses on building scalable, event-driven services that handle high transaction volumes with consistency and low latency.   Responsibilities Design, develop, and maintain backend services using Java and Spring Boot Work on systems handling real-time transactions and event streaming using Kafka Optimise performance for transactional operations across PostgreSQL-based databases Participate in the full development lifecycle: planning, implementation, testing, deployment, and support Contribute to system stability, code maintainability, and long-term technical quality   Requirements At least 5+ years of professional Java development experience Strong proficiency with Spring Boot and Kafka Solid experience working with relational databases, preferably PostgreSQL Understanding of distributed systems and asynchronous messaging Experience deploying and maintaining services in a cloud environment (AWS or similar)   Desirable Experience Exposure to online casino or sportsbook platforms Familiarity with real-time systems, high concurrency, and low-latency requirements Experience with monitoring, logging, and observability in production environments

A busy global Marketing Agency that helps brands to scale through bold strategy design and innovative digital solutions is looking to hire a Personal Assistant to the CEO.  Based in Marbella you will work remotely but meet up with members of the team and external parties on a regular basis. You will be an experienced PA and have experience of supporting someone of C level on a one to one basis. Key Duties will cover: Supporting the CEO with scheduling Managing his diary and travel plans Coordinating contracts and ensure timely documentation Invoicing duties with tracking of payments Liaising with Accountants and external Partners Skills Required: Strong administration and organisational abilities Senior Executive Support experience  Previous experience of financial administration Attention to detail Essential: You are able to speak Spanish fluently  That you have a current driving licence and access to a car In return a great salary is on offer and the chance to work with professional creatives who love supporting each other.  

CDD & Responsible Gaming Manager Location - Ceuta, Spain (Onsite) Salary - EUR66K A reputable iGaming business is on the lookout for an experienced CDD & Responsible Gaming Manager to drive forward their Customer Due Diligence and RG strategies. What you’ll be doing: Leading the Customer Due Diligence team—managing performance, team development, and service standards. Defining and rolling out the CDD and Responsible Gaming strategies in line with company goals and regulatory obligations. Overseeing processes related to KYC, social responsibility, anti-money laundering, and fraud mitigation. Ensuring operations align with internal policies and external legal standards, reducing risk exposure. Streamlining team workflows and processes to manage inbound queries, investigations, and task management efficiently. Monitoring and reporting on key metrics and performance insights via daily, weekly, and monthly reports. Acting as the key escalation point for complex cases and first-line complaints. Leading succession planning, mentoring, and nurturing a high-performing team culture. What the business is looking for: A proven track record of managing multi-skilled operational teams. Strong commercial awareness with a balanced approach to compliance. Exceptional stakeholder management and interpersonal relationship-building skills Analytical and solution-oriented thinking, able to assess complex scenarios and make sound decisions. Adaptability to evolving regulatory frameworks and internal business shifts. Benefits: Competitive salary