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Malta’s transformation into a global digital and iGaming hub has created a vibrant, energised European home for the industry.
Online gambling is one of the island’s biggest business sectors, and our flagship Pentasia Malta office has found talented candidates for thousands of jobs in Malta over 15 years.
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Human Resources Officer
Location: Malta
Employment Type: Full-time | Hybrid
Salary: Up to €28,000 DOE
About the Company
We are a well-established provider of specialised business and commercial services, supporting clients across multiple industries. As part of our continued growth, we are looking for a motivated and detail-oriented Human Resources Officer to join our HR team and support the company’s people operations and development initiatives.
About the Role
Reporting to the HR Manager, the Human Resources Officer will support the full employee lifecycle, including recruitment, onboarding, employee relations, training coordination, and HR administration. This role is ideal for someone who is organised, proactive, and eager to grow within the HR field.
Key Responsibilities
Act as a point of contact for employee queries and HR-related matters
Support the full recruitment cycle, including job postings, screening, interviews, contracts, and onboarding
Coordinate employee engagement and termination processes
Maintain accurate HR records and employee documentation
Assist in drafting HR policies and procedures
Liaise with payroll and relevant authorities regarding employee updates
Support performance reviews, KPI tracking, and training coordination
Assist with employee engagement initiatives, wellness activities, and team events
Prepare HR reports and support workforce analytics
Support the HR Manager with employee relations matters and conflict resolution
Requirements
Minimum A’ Level standard of education
At least 1 year of experience in a similar HR role
Knowledge of Maltese employment law and local HR procedures
Excellent written and spoken English
Strong communication and interpersonal skills
Highly organised with strong attention to detail
Ability to manage confidential information professionally
Comfortable working under pressure and meeting deadlines
Proficient in Microsoft Office Suite
What’s Offered
Competitive remuneration package and progression plan
Hybrid working and flexible hours
Early finish Fridays (office closes at 2pm)
Study leave and sponsorship opportunities
Team events, industry events, and training opportunities
Supportive and collaborative working environment with mentoring from experienced professionals
VP of Fraud & Payments
Location: Remote (North America or Europe - must align with North American hours)
Compensation: Competitive base salary + performance-based bonus
We are partnering with a fast-growing, high-volume online gaming operator to appoint a VP of Fraud & Payments. This is a critical leadership role responsible for building, scaling, and optimizing the company’s fraud prevention and payments ecosystem across multiple products.
This is a hands-on, high-impact position for a proven leader who thrives in fast-paced environments and can transform fraud and payments into a strategic advantage, not just a cost center.
The Role
As VP of Fraud & Payments, you will lead the function end to end, overseeing fraud strategy, payment optimization, tools, and team management. You will build scalable systems that reduce fraud losses, increase payment approval rates, and enhance the customer experience.
Key Responsibilities
Own and lead the full fraud detection, investigation, and prevention strategy across the customer lifecycle, including registration, deposits, gameplay, redemptions, promotions, and KYC
Build, implement, and continuously optimize risk rules to detect and mitigate fraud patterns such as bonus abuse, multi-accounting, synthetic identity, and payment fraud
Drive payment performance by managing authorization rates, chargebacks, and dispute processes while optimizing relationships with payment processors and card networks
Lead decline analysis, BIN-level performance optimization, 3DS strategy, and chargeback representment programs
Own the KYC and identity verification framework, including thresholds, escalation workflows, and manual review processes
Evaluate, implement, and optimize fraud, identity, and payments tooling to ensure a scalable and proactive risk infrastructure
Build and lead a high-performing fraud and payments team, establishing KPIs, SOPs, and performance standards
Partner cross-functionally with Product, Engineering, Data, Compliance, and CX to reduce fraud, improve user experience, and support growth
Develop reporting and dashboards to track fraud loss, payment performance, and operational efficiency, and provide regular executive-level insights
Ideal Candidate Requirements
7+ years of experience in fraud, payments, or risk within iGaming, online casino, sports betting, DFS, or similar high-volume digital environments
Proven track record of building or scaling fraud and payments functions from the ground up
Deep expertise in chargebacks, payment processing, card network rules, and fraud prevention strategies
Experience with KYC, identity verification systems, and fraud detection tools
Strong analytical and data-driven mindset with a hands-on leadership approach
Why Join The Team
Competitive base salary + bonus structure
Fully remote flexibility (North America or Europe-based)
Opportunity to build and lead a critical function from the ground up
High-visibility role with direct impact on revenue, risk, and growth
PaymentGenes group are supporting a global super-app is hiring a Fintech Product Manager to lead growth and onboarding for its mobile payments and financial products.
The role focuses on owning the full product lifecycle for fintech user journeys, including discovery, activation, retention, and card-related features. You’ll be responsible for defining strategy, managing the roadmap, and improving performance through data-driven experimentation and optimisation.
A key part of the role is improving conversion and reducing friction in onboarding flows using A/B testing, funnel analysis, and behavioural data, while balancing strong compliance requirements such as KYC, fraud prevention, and regulatory constraints.
You’ll also support expansion into new markets, tailoring product experiences to local user behaviour and fintech trends. The role sits within a cross-functional squad working closely with engineering, design, data, marketing, and compliance teams, with full ownership of KPIs and product outcomes.
Requirements include 4+ years of fintech or payments product management experience, strong mobile B2C expertise, advanced analytical skills (SQL and product analytics tools), and a proven ability to drive growth through experimentation and cross-functional leadership. Bonus experience includes KYC/AML onboarding and building early-stage consumer products.