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Malta’s transformation into a global digital and iGaming hub has created a vibrant, energised European home for the industry.
Online gambling is one of the island’s biggest business sectors, and our flagship Pentasia Malta office has found talented candidates for thousands of jobs in Malta over 15 years.
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We are looking for a Head of AI to lead the rollout of Generative AI initiatives across a global organization. This role is focused on turning AI opportunities into practical, production-ready solutions that deliver measurable business value.
Main Responsibilities:
Lead a cross-functional Gen AI team, setting priorities, removing blockers, and ensuring delivery.
Own and manage the Gen AI adoption roadmap from idea generation to production rollout.
Assess and prioritize AI use cases based on business value, feasibility, and implementation effort.
Make informed technical decisions around LLMs, RAG, AI agents, enterprise AI platforms, build-vs-buy options, and production readiness.
Coordinate stakeholders, dependencies, risks, and delivery timelines across multiple teams.
Report progress, outcomes, and ROI to senior stakeholders.
Lead change management and adoption strategies to ensure AI solutions are successfully embedded across the business.
Desired experience:
Strong practical understanding of AI/ML and Generative AI technologies.
Technology delivery experience, including AI/ML or complex technical projects delivered into production.
Experience leading technology adoption and change management in complex organizations.
Familiarity with LLMs, prompt engineering, RAG, AI agents, and enterprise AI platforms.
Strong stakeholder management, communication, prioritization, and decision-making skills.
Delivery-first mindset with a focus on shipping working solutions.
Title: CRM Coordinator
Location: Copenhagen, Denmark (Hybrid)
Salary: Competitive (Depending on Experience)
Pentasia are supporting an industry leading Crypto Casino in their search for a CRM Coordinator to join their team in Copenhagen. The successful candidate will plan, deliver, and optimise Danish-language CRM campaigns across email and SMS to drive customer engagement, retention, and customer lifetime value, while analysing performance and collaborating with marketing and acquisition teams to deliver targeted, data-driven communications that support commercial growth.
Role and Responsibilities
Coordinate all Danish-language customer communications and content across the customer lifecycle
Develop and recommend campaign strategies, formats, and delivery plans to improve engagement and profitability
Support retention initiatives to increase customer lifetime value and reduce churn in the Danish market
Collaborate with content and marketing teams to plan promotional activity and campaign timing
Work closely with acquisition teams to align growth and retention strategies and support expansion into new markets
Source and develop relevant content for customer communications
Monitor, analyse, and report on email and SMS campaign performance (weekly and monthly KPIs)
Own and manage the promotion calendar for the Danish market
Work Experience and Skills
Experience in customer lifecycle and retention marketing within a digital subscription or regulated online industry
Hands-on experience with CRM platforms and data analytics tools
Fluent in Danish and English, both written and spoken
Experience working with creative teams (e.g., design, content production)
Strong understanding of retention marketing principles
Industry knowledge in gaming, entertainment, or sports is beneficial but not essential
Personal Qualities and Behavioural Traits
Strong team player with the ability to collaborate across departments
Excellent communication and stakeholder management skills
Highly organised with strong attention to detail
Able to prioritise effectively and consider broader business impact
Comfortable working in a fast-paced, performance-driven environment
If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information!
bryan.enriquez@pentasia.com
Our client is seeking a Vice President, Product Innovation to lead end-to-end product strategy, innovation pipeline, and portfolio performance. This executive leader will be responsible for envisioning, designing, and delivering high-value products, programs, and solutions that enhance customer value, drive revenue growth, and expand market impact. The role partners closely with marketing, finance, operations, and professional services to deliver future-forward offerings grounded in market intelligence, customer insight, and enterprise strategy.
Key Responsibilities
• Define and lead the long-term product innovation strategy aligned with enterprise objectives.
• Translate vision into actionable product roadmaps with clear milestones, success metrics, and financial outcomes.
• Drive cross-functional ideation, pilot programs, and commercialization of new products and enhancements.
• Own and manage a diverse portfolio of programs, digital products, and emerging offerings.
• Establish lifecycle management frameworks including performance evaluation, optimization, and sunsetting decisions.
• Develop data-driven forecasting, pricing models, and go-to-market strategies.
• Identify market trends, customer needs, and emerging technologies to fuel innovation.
• Cultivate external partnerships, alliances, and potential acquisition opportunities.
• Lead, mentor, and develop a high-performing product innovation team.
• Collaborate cross-functionally to ensure cohesive execution and operational excellence.
• Oversee departmental budgets, forecasts, ROI analysis, and scalable operating processes.
Candidate Profile
• 10+ years of experience in product management, product development, or innovation leadership.
• Proven success launching new products and managing complex product portfolios.
• Experience within entertainment, iGaming, digital platforms, or consumer-facing products preferred.
• Strong strategic, analytical, financial, and communication skills.
• Demonstrated ability to lead and influence cross-functional teams.
Education
• Bachelor’s degree in Business, Computer Science, Marketing, Engineering, or a related field required.
• Master’s degree or MBA preferred.
Preferred Certifications
• Certified Product Manager (CPM – AIPMM)
• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)
• Professional Certified Marketer (PCM – AMA)