Pentasia Malta.

Buscamos un/a Director Gerente para liderar una operación online de iGaming en Melilla, actualmente en una fase inicial de crecimiento y con una clara hoja de ruta de expansión.   Se trata de una oportunidad con impacto directo en el desarrollo del negocio y en la construcción del equipo, trabajando de forma cercana con la dirección y los equipos estratégicos del grupo.   Responsabilidades principales   Gestión integral de la operación online (P&L, KPIs, crecimiento del negocio) Coordinación de las distintas áreas: adquisición, retención, CRM, VIP, fraude, producto y atención al cliente Supervisión y desarrollo del equipo Implementación de estrategias definidas junto a dirección Seguimiento de resultados y optimización del rendimiento   Perfil Experiencia previa en iGaming / operaciones online (imprescindible) Conocimiento transversal del negocio (marketing, CRM, producto, operaciones, etc.) Capacidad de gestión y mentalidad hands-on   La oportunidad Posición de liderazgo con proyección real dentro del grupo Participación en la construcción y crecimiento de una nueva operación Entorno dinámico con impacto directo en el negocio Estabilidad dentro de un grupo consolidado en la industria  

Our client is looking for a Sportsbook CRM specialist to be based in their Madrid office. You will have native Spanish and fluent English and a understanding of how to execute and optimise sports campaigns for the Spanish market primarily. You ideally will have Salesforce experience and be passionate about all things sport related. You understand player behaviour and preferences in the Spanish market. If this sounds like you then please get in touch

Risk and Fraud Analyst Location: Malta Salary: €38,000 Schedule: Monday to Friday (occasional weekend support)   Overview We are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.   You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.   Key Responsibilities Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud Conduct KYC checks and follow up on verification requirements in line with market standards Apply account limits, restrictions, and closures based on risk indicators Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role) Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play Respond to live alerts and operational risk triggers in a timely manner Collaborate daily with Customer Support on account reviews and transaction queries Maintain clear internal records of actions taken and support ongoing risk reporting   An ideal candidate brings Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis Comfortable working at a pace, handling volume, and making quick account-level decisions Experience in smaller or mid-sized operators is preferred Practical KYC knowledge and familiarity with common fraud tools Fluent English required; French and Portuguese are a plus Strong Excel and general data handling skills   Nice to Have Exposure to both casino and sportsbook environments Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)