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Seeking a talented CRM Sportsbook Manager to play a key role in driving retention, engagement, and betting activity across our sportsbook offering. As CRM Sportsbook Manager, you will be responsible for delivering timely, data-driven campaigns aligned to the sporting calendar, odds movements, and customer behaviour. Responsibilities Plan and execute daily, event-driven CRM campaigns across email, SMS, push notifications, and onsite messaging, focused on key sporting events, live betting opportunities, and promotional activity. Own customer communications around major fixtures, tournaments, and in-play moments to maximise engagement and betting frequency. Collaborate with CRM Operations to build detailed campaign briefs tailored to sportsbook audiences, including segmentation by sport, league, and player preferences. Act as the creative lead for sportsbook CRM, ensuring all offers (free bets, odds boosts, bet-and-get, etc.) are compelling, relevant, and aligned with trading and commercial objectives. Develop and implement retention strategies specific to sportsbook users, including lifecycle campaigns, reactivation flows, and VIP engagement. Work closely with Trading and Content teams to align messaging with odds, markets, and key events. Use CRM tools to deliver highly targeted, personalised campaigns based on betting behaviour, recency, frequency, and value. Test all campaigns thoroughly, ensuring accuracy of odds, links, and promotional mechanics before launch. Monitor live campaigns during major sporting events and optimise in real-time where needed. Analyse campaign performance (stakes, turnover, active days, retention) and provide actionable insights to the Head of CRM. Implement A/B testing strategies across messaging, offers, and timing to continuously improve performance. Ensure seamless customer journeys from communication to bet placement, minimising friction and errors. Support onsite merchandising by highlighting key matches, boosted odds, and trending markets. Stay up to date with the sporting calendar, competitor activity, and industry trends to inform campaign planning. Education Bachelor’s degree preferred. The ideal candidate will have: At least 2 years’ experience in CRM or marketing, ideally within sportsbook, gaming, or a fast-paced digital environment. Strong understanding of sportsbook mechanics (odds, markets, bet types, promotions). Experience with CRM segmentation, lifecycle planning, and event-based campaigns. Excellent communication skills with the ability to write compelling, action-driven sportsbook copy. High attention to detail, particularly when working with time-sensitive and odds-based content. Familiarity with CRM platforms such as Customer.io (or similar tools). A passion for sports and a strong awareness of major leagues, tournaments, and betting trends. Analytical mindset with experience interpreting campaign and player data. Ability to thrive in a fast-paced, real-time environment, especially during live sporting events. Proactive, organised, and highly motivated, with a continuous improvement mindset. Experience working with trading, product, or analytics teams is a strong advantage. Enthusiasm, energy, and a results-driven approach to maximising player engagement and revenue

A successful iGaming business is looking to hire within it's Technical Compliance Team. This is a full time position working on a hybrid basis in great offices on Malta. The role of Technical Compliance Officer will be responsible for;   Hold the Internal Audit Key Function for the Group’s MGA licences Coordinate, process, and monitor certification/audit licence obligations for established and new regulated i-gaming markets Conduct routine and surprise internal audits of gaming operations to ensure adherence to online gaming laws and regulations and present findings to the audit and risk committee, ensuring transparency without direct involvement in implementing corrective actions Communicate effectively and develop strong relationships with regulatory authorities, internal and external auditors Work closely and collaboratively with other key stakeholders internally and externally in the regulatory landscape Stay up to date with regulatory development and best practice in compliance control within and outside of the company Identify, document, and increase efficiencies of business processes to align with compliance requirements and comply with regulations in relevant jurisdictions Maintain knowledge and assist in keeping an up-to-date and accurate library/database of regulatory standards and licenses Support regulatory audits and gap analysis sessions and provide management with detailed reports on findings Any other ad-hoc duties that may be required Expertise Required; Specific work experience in one or both of the following: Internal/External Auditor and/or Compliance role Experience with auditing standards and/or gaming regulations Analytical skills with a highly developed sense of curiosity Strong interpersonal skills, efficient networker, and collaborative team player Excellent report writing skills Advanced computer skills in MS Office (Excel, Outlook, PowerPoint) as well as Jira and Confluence High-level interpersonal skills and problem-solving skills High sense of ownership and desire to improve their skills Excellent command of both spoken and written English A certification in internal audit (CIA) and/or systems audit (CISA) is advantageous. Benefits include; A competitive and attractive salary up to 55,000 Euros Private health insurance Annual wellbeing benefit allowance A weekly breakfast Social events for building strong relationships with colleagues This is an excellent opportunity to work with a specialised team in a growing, regulated iGaming business.

Our client is looking for a Sportsbook growth specialist to work in their offices in Madrid. You will have proven experience in the online gambling , with a strong emphasis on campaign impact and optimization. Key Responsibilities Plan, execute and optimize sportsbook promotional campaigns (free bets, odds boosts, bet & get, acca insurance, etc.) Own the performance of campaigns, ensuring a strong balance between player engagement and profitability Analyse player behaviour and betting activity to identify growth opportunities across the lifecycle If you can work in the offices in Madrid and bring passion and knowledge of sportsbook marketing campaigns then please get in touch.

My client is a well established iGaming and Gambling operator, who i am working closely with on a key hire within the high performing product team. We are looking for a product professional who is experienced with online and retail, Instant win games and Scratch cards. This is an opportunity to own this product and really drive it. This role is hybrid in London and offering a very attractive salary! If you fit the brief and your interested in a new role then you should APPLY or email - matt.chapman@pentasia.com

One of our fastest growing customers is looking for a Head of AI to work on a fully remote basis. We are seeking a Head of AI to build and lead the development of AI systems that take on high-volume, repetitive decision-making, enabling our teams to focus on strategic and creative work. You will own the AI agenda end-to-end, from team build-out to the design, deployment and governance of decisioning systems, along with the supporting data and evaluation infrastructure. Working closely with specialist teams, you’ll ensure systems reflect real expertise and deliver measurable business impact. Key responsibilities Design and deploy AI agents and LLM-based systems to automate specialist judgement tasks, optimising for cost, quality, latency and ROI Build scalable data, retrieval and evaluation infrastructure to ensure decisions are explainable, testable and continuously improving Partner with business teams to identify high-impact use cases and deliver production-ready solutions that enhance output Establish robust data governance and responsible AI practices, including human-in-the-loop controls and regulatory compliance Report on performance, decision quality and business impact to senior stakeholders Requirements 5+ years’ experience in AI, data science or machine learning, including leadership of AI strategy and delivery at scale Advanced degree in Computer Science, AI, Data Science or related field Hands-on expertise in ML, generative AI, LLMs and decisioning systems in production environments Strong background in BI, marketing analytics and linking AI initiatives to commercial KPIs Excellent stakeholder communication skills Strategic, pragmatic and delivery-focused mindset Experience applying AI in iGaming is essential If you’re a hands-on AI leader excited to build an AI function from the ground up in a fast-paced environment, we’d love to hear from you. They are negotiable on total compensation package.

Title - Senior Product Designer - Sportsbook  Salary - Competitive depending on experience  Location - Bulgaria, Poland or Serbia  Structure - Remote  Here at Pentasia we are partnered with a fast-growing US sportsbook on a search for their first EU-based Senior Product Designer. You'd be the primary design voice for the entire EU organisation, working in close partnership with the US design team. I'm looking for a confident generalist who thrives in a lean, fast-moving environment owning the full design process from research through to launch.  Previous experience in Sportsbook is advantageous but not required.    If this sound like the right opportunity for you, don't hesitate to reach out.  

Affiliate Acquisition Manager – iGaming Casino Location: St. Julian’s, Malta or Remote   About the Role We are hiring an experienced Acquisition Manager (Affiliate) to join a fast-growing international iGaming business. This role is responsible for managing, optimising, and scaling the affiliate programme to drive player acquisition and revenue growth within the online casino vertical. This is a hands-on, commercially focused position, suited to someone who already has an active network of affiliate partners and can generate results from the outset. Key Responsibilities Manage the day-to-day operations of the affiliate programme across multiple markets Build, maintain, and grow relationships with key and VIP affiliate partners Leverage an existing affiliate network to drive traffic and acquisition performance Identify, onboard, and activate new affiliate partners Optimise CPA, Revenue Share, and Hybrid deals to maximise ROI Monitor campaign performance and ensure accurate tracking across platforms Analyse data and produce regular performance reports Manage affiliate budgets and support acquisition forecasting Ensure affiliate compliance with brand guidelines and Terms & Conditions Collaborate with internal teams (CRM, Product, Marketing) to align campaigns and promotions Stay up to date with market trends and competitor activity Represent the company at industry events and conferences Requirements Proven experience in iGaming (casino) within an affiliate or acquisition role An established and active network of affiliate partners Strong understanding of key international markets (Europe preferred) Experience managing CPA, Revenue Share, and Hybrid models Strong analytical and data interpretation skills Excellent communication and relationship management abilities Fluent in English; additional European languages are an advantage Experience with affiliate platforms such as NetRefer, Income Access, MyAffiliates, or similar Highly organised with the ability to manage multiple priorities What’s on Offer Competitive salary with performance-based incentives Flexible working options (Malta-based or remote) International and collaborative working environment Flat structure with strong exposure to senior stakeholders Opportunity to take ownership of a key acquisition channel Career development and industry event exposure If you meet the above criteria and are looking for your next opportunity within a growing iGaming business, we encourage you to apply.

Client Accounting Team Leader My Client, a growing Corporate Service Provider, is on the lookout for a finance professional to join the team. The Team Leader will manage a client portfolio while supervising and supporting junior accountants within the Client Accounting team. Key Responsibilities: Manage and review client accounts, management accounts, VAT returns, and financial statements Oversee audit processes and ensure all statutory deadlines are met Review work completed by others and assist with technical accounting queries Hold regular team meetings and monitor workload and progress Liaise with management, auditors, and other departments Ensure high-quality service delivery and compliance with regulations Support training, performance reviews, and best practices within the team Contribute to client meetings and assist in securing new business Requirements: Fully qualified accountant At least 2 years’ senior experience in client accounting Strong knowledge of accounting principles and VAT Proficient in Excel, Word, Outlook, and SAGE Strong communication, organisation, and problem-solving skills Able to manage multiple priorities and work independently and in a team Detail-oriented, responsible, and professional with confidential data What's in it for you ? Attractive salary Performance bonus Health Insurance Free Parking Study leave On the job training and more !!

Position: VIP Manager – Swedish Market Location: Malta | Work model: Hybrid Relocation is not provided. Responsibilities:   Build and maintain strong, long-term relationships with VIP players to drive engagement, satisfaction, and retention. Proactively manage a portfolio of high-value accounts, providing tailored offers, personalized experiences, and first-class support. Analyze player behavior and data to identify potential VIPs, upgrade opportunities, and at-risk customers. Collaborate with CRM, marketing, product, payments, and customer support teams to deliver seamless player experiences. Monitor player activity to ensure timely intervention in cases of churn risk or changes in play behavior. Support payment processes for VIPs, ensuring smooth transactions and resolving any issues quickly. Maintain strong awareness of competitor offerings and market trends to refine VIP strategy. Ensure all interactions align with responsible gaming, AML, and regulatory frameworks. Provide detailed performance reports, KPIs, and insights to management on VIP performance and revenue contribution. Ongoing Reactivation of inactive players by various communication ways.   Requirements: Based in Malta. Minimum 2+ years of experience in VIP management, account management, or relationship management within iGaming. Experience in the Swedish Market. ???????Strong knowledge of online casino and/or sportsbook products and player behaviors. Excellent communication, negotiation, and interpersonal skills, with a customer-first mindset. Data-driven mindset with strong analytical and reporting skills. High level of professionalism, discretion, and ability to work in a fast-paced environment with flexible working hours. Fluency in English & Swedish is required. Knowledge of the German Language is considered an asset.   If you have experience in iGaming and specifically as a VIP Manager with focus on the Swedish market, you are fluent both in Swedish and English and looking for your next challenge, then Apply now or email me directly at: chrysavgi.patera@pentasia.com

Position: Country Manager Sweden Location: Malta | Work model: Hybrid Relocation is not provided. Responsibilities: Define and execute the marketing and growth strategy for the regulated Swedish market Develop and manage campaigns for customer acquisition and activation in compliance with local regulatory requirements Optimize the channel mix to maximize reach, efficiency, and ROI Collaborate closely with Marketing and CRM teams to strengthen market positioning Analyze campaign performance, customer behavior, and market trends, deriving actionable insights Monitor key KPIs (e.g., acquisition, conversion, retention) and drive continuous improvement Manage and develop external partners (e.g., affiliates, agencies) Identify growth opportunities and optimization potential within the Swedish market Requirements: Several years of experience in the iGaming industry with a strong focus on marketing Solid understanding of customer acquisition and retention strategies Experience across key marketing channels (affiliate, paid media, social) Good knowledge of the Swedish market and its regulatory framework is a strong advantage Strong analytical mindset with a data-driven approach Proven experience in KPI management and campaign performance optimization Fluent in Swedish and English Knowledge of the German Language is considered an asset. Based in Malta If you have experience in iGaming with focus on the Swedish market, you are fluent both in Swedish and English and looking for your next challenge, then Apply now or email me directly at: chrysavgi.patera@pentasia.com