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Job Title: Swedish Customer Service Representative Location: Malta Job Type: Full-time and Hybrid We are seeking a passionate and dedicated Customer Service Representative - Swedish Speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our Norwegian-speaking clientele, ensuring a seamless and enjoyable experience for all users. Requirements: Fluency or native proficiency in Swedish with a fluent level of English, both spoken and written. Comfortable working on a flexible shift basis. Previous experience in customer-oriented roles, with a talent for understanding customer needs and delivering optimal solutions (plus-point, but not compulsory!) Exceptional listening skills, an empathetic approach, and a dedication to delivering outstanding service to our players. Strong organizational skills, punctuality, and the ability to find accurate information promptly. Detail-oriented and capable of maintaining a positive attitude even in stressful situations. Openness to constructive feedback and a collaborative team player with the ability to work independently. As a Customer Service Agent, you will be the primary point of contact for our players, assisting them via live chat, email, and phone calls to ensure an excellent gaming experience. Responsibilities: Provide players with timely, personal, and professional solutions that exceed their expectations. Offer support and assistance to players facing difficulties. Educate customers about our products, site features, policies, and promotions. Update customer accounts with relevant information as required. Collaborate with our Fraud and Payments team to address customer queries. Employee Benefits & Offer: €25,000 Gross Salary Private life and health insurance. Health benefits Paid training, no experience required. Company events

A well established iGaming company is looking to hire an experienced Regulatory Compliance professional. This role can be worked remotely with quarterly trips to Limassol. As Senior Regulatory Compliance Manager you will be responsible for overseeing and managing regulatory compliance matters across one or more licensed jurisdictions. As an ideal candidate you are a proactive self-starter capable of working with minimal supervision and taking ownership of assigned licences and regulatory relationships. This role includes ensuring adherence to applicable gambling regulations, conducting internal audits, preparing reports for regulators, and supporting operational teams. Responsibilities include: Lead regulatory compliance efforts for assigned jurisdictions (e.g., UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, etc.) Ensure the company’s policies, procedures, and systems comply with local regulatory requirements Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaints Oversee periodic and ad-hoc reporting to regulators Conduct and document internal audits and compliance reviews Provide compliance guidance to internal departments (Marketing, Payments, Product, Operations, etc.) Monitor new and updated regulations, identifying potential impacts and required changes Coordinate with external advisors or consultants where necessary Maintain internal documentation and evidence for audit readiness Serve as the final editor and approver for high-level customer complaints and regulatory complaint submissions Requirements Minimum 3–5 years of experience in a regulatory compliance role within the online gambling industry Ideally a bachelor's degree in a business-related field such as law, finance, risk management, or a similar discipline Strong understanding of regulatory frameworks across multiple jurisdictions Excellent communication skills - strong presenting and report writing skills. Ability to exercise initiative, discretion, and judgement. Ability to work independently and manage multiple priorities Experience dealing directly with regulators is a strong advantage High-level of attention to detail, strong organisational and analytical skills High ethical standards, methodical and diligent whilst keeping in mind the values and objectives of the organisation The company offers Excellent work environment Attractive salary package Monetary vouchers on Birthdays and other special occasions Options to enrol in Company's medical insurance plan Possibilities to enrol in Company's pension plan Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities Casual dress code A chance to advance professionally inside one of the world's largest iGaming organisations

Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup Home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance

? Hiring: Senior Backend / Platform Engineer (.NET) — Remote (Europe)   I’m partnering with an early-stage, well-funded tech company in the online gaming / real-time transactions space that is building a greenfield platform from the ground up, and we’re looking for a Senior Software Engineer (.NET) to join the core engineering team.   This is a hands-on senior engineering role for someone who enjoys solving complex distributed systems challenges and wants real ownership over what they build.   ? What you’d be working on: • Designing and building high-performance backend services in C# / .NET • Developing scalable APIs and event-driven microservices • Working with Kafka, PostgreSQL, Redis, SignalR, Docker/Kubernetes, and AWS • Building real-time, high-throughput transactional systems • Contributing to architecture, CI/CD, testing standards, and production reliability • Collaborating in a small, high-calibre engineering team where impact is immediate   ? We’d love to speak with engineers who have: ? Strong experience with .NET / C# (ideally modern .NET) ? Background in microservices or distributed systems ? Solid PostgreSQL and event-driven architecture experience ? Experience with Kafka/RabbitMQ, Redis, containers, and cloud infrastructure ? Strong engineering fundamentals around testing, performance and clean architecture   ? Bonus if you’ve worked in: • Sports betting / iGaming / fintech • Real-time pricing or trading systems • DDD, CQRS, event sourcing, or real-time messaging systems   Why this role stands out: • Greenfield product build • Significant ownership and architecture influence • Fully remote across Europe (EU timezone preferred) • B2B contract engagement • Founding-stage environment with strong growth potential

Hiring: Solutions Architect (iGaming) – Remote (EU Timezone Preferred) | B2B Contract   This is one of those rare, build-it-from-scratch opportunities ? I’m partnering with a highly ambitious, well-funded tech company preparing to launch a next-generation iGaming platform—and they’re looking for a Solutions Architect to define the entire architecture from day one.   We’re talking real-time betting, high-volume transactions, social features, and multi-provider integrations—all designed to scale across emerging markets to millions of users.   This is NOT a purely strategic role. They need someone who can design AND build, someone who thrives in complexity and wants to leave a real architectural legacy.   What makes this exciting: • Greenfield platform – zero legacy constraints • Massive scale + real-time systems (odds, settlements, live activity) • Complex integrations (sports data feeds, trading platforms, payments, KYC) • Direct impact working with senior leadership • Freedom to define architecture, standards, and best practices • B2B contract with flexibility and autonomy   What they’re looking for: • Proven Solutions Architect / Principal Engineer background • Deep expertise in .NET / C# and microservices at scale • Strong experience with event-driven systems (Kafka, etc.) • Hands-on with AWS cloud-native architecture • Experience designing real-time, high-throughput platforms   Critical requirement: iGaming / sports betting experience You must understand concepts like odds, markets, trading, and bet settlement, and ideally have worked with sports data feeds or managed trading providers   Remote (EU timezone preferred) Huge ownership + high-impact role   If you’ve been waiting for a chance to own architecture on a serious iGaming platform from day zero—this is it.

Business Development Executive: Enterprise (Netherlands) Location: Netherlands (Remote / Hybrid) Role Type: Contract, New Business Development Compensation: Competitive base + high commission on new business About the Company A high-performance technology partner delivering advanced solutions across cloud, data, and AI. With a strong international track record, the business is now expanding its enterprise footprint in the Netherlands. The Role A pure new-business position focused on winning enterprise clients. You will engage senior stakeholders, lead complex sales cycles, and position strategic technology solutions that solve high-impact business challenges. You’ll own the commercial conversation end-to-end, supported by a specialist delivery team. What We’re Looking For Strong network of C-level / VP enterprise contacts in the Netherlands Proven success closing new business in complex sales environments Good understanding of cloud and modern technology ecosystems Self-starter with an entrepreneurial mindset The Opportunity Highly autonomous role with strong earning potential, designed to reward new client acquisition, backed by a top-tier delivery capability.

Job Description Title: Senior Affiliate Manager Location: Sliema (Hybrid: 2 days WFH) Salary: Flexible (Depending on Experience)   Pentasia are supporting a dynamic and innovative organisation within the iGaming industry. A successful candidate will drive affiliate channel growth by acquiring and nurturing high-performing partners, optimising and scaling existing relationships through data-driven strategies and innovative commercial models, improving underperforming affiliates, managing campaigns, budgets, and CRM systems, and consistently delivering against KPIs while staying ahead of market trends and leveraging strong analytical, technical, and relationship-building skills.     Key Responsibilities: Acquire and build strong relationships with new affiliates Managing a portfolio of existing affiliates with a focus on performance optimisation Continuously develop existing affiliate deals through innovation and new commercial structures Work closely with low-performing affiliates to improve results and support key partners to further scale acquisition Suggest and implement growth initiatives across affiliate channels Stay up to date with affiliate marketing trends, regulations, and market changes Ensure KPIs, traffic, and revenue targets are met or exceeded Build and maintain strong relationships with key affiliates to maximise long-term partnerships Manage multiple affiliate accounts while analysing data to drive continuous performance improvement Manage affiliate platform CRM, commission structures, and budget allocation     Experience / Requirements: Proven experience in affiliate marketing, with a strong focus on new customer growth Demonstrated success managing and executing multi-channel affiliate campaigns Strong analytical mindset with the ability to interpret data and make informed decisions Excellent communication and relationship-building skills Experience with Income Access, GA4, Ahrefs, Microsoft Business Suite, and Jira is a plus     Preferred skills: Experience with HTML and CSS for landing pages and promotional materials Strong understanding of pre-regulated market dynamics Minimum 3 years’ experience in affiliate marketing with a successful track record in managing and optimising affiliate portfolio’s   What we offer? Inspiring Workspace: Our HQ in Sliema, Malta, with fantastic sea views, shower facilities, and an open-plan working environment Well-being Focus: Access to our Mental Well-Being Program Rewards: Refer a Friend Bonus Fitness: Discounted gym membership Health & Wellness: Private Health Insurance, Dental Insurance, and wellness vouchers Vibrant Culture: Regular social gatherings on our terrace, plus team and company events Flexibility: Hybrid working model to support work-life balance   For a confidential conversation please apply and get in touch - bryan.enriquez@pentasia.com

We’re looking for an AI Enabler to join a global team within a leading iGamingcompany. This role sits at the interserction of technology and business, helping drive AI adoption across multiple departments, including product, operations, marketing, and more. Ideal profile: • Strong experience in AI enablement, digital transformation, or similar roles  • Good understanding of modern AI concepts (LLMs, GenAI, prompt engineering)  • Experience delivering workshops/training to both technical and non-technical audiences  • Strong communication skills and a business mindset    

Business Development Manager – Live Casino (Europe)   New Business focused Fast growing Live Casino provider Remote role, based anywhere in Europe Competitive base + commission structure An established iGaming supplier is looking to hire a Business Development Manager to drive growth across a newly developed product line within the casino space. This role will focus on expanding commercial partnerships with global operators, identifying new revenue opportunities, and helping position a differentiated offering in a competitive market. You will take ownership of the full sales cycle, working closely with senior stakeholders to understand business needs and deliver tailored solutions that support player engagement and revenue growth. Alongside building a strong pipeline through your network, you’ll also contribute market insights to internal teams to support ongoing product evolution. The ideal candidate will bring a proven background in B2B iGaming sales, with experience selling complex solutions and engaging with key decision-makers across international markets. A strong commercial mindset, ability to operate autonomously, and consistent track record of closing deals are essential. Sound like you or someone you know? Please reach out.

We are looking for a VIP manager for a prize draw operator based in the UK. You will have VIP management experience and a real passion for customer service. This is a hands on role but will entail building out a VIP function so any experience doing that would be very beneficial. If you would like more information then please get in touch.