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Job Description Title: Senior Affiliate Manager Location: Sliema (Hybrid: 2 days WFH) Salary: Flexible (Depending on Experience)   Pentasia are supporting a dynamic and innovative organisation within the iGaming industry. A successful candidate will drive affiliate channel growth by acquiring and nurturing high-performing partners, optimising and scaling existing relationships through data-driven strategies and innovative commercial models, improving underperforming affiliates, managing campaigns, budgets, and CRM systems, and consistently delivering against KPIs while staying ahead of market trends and leveraging strong analytical, technical, and relationship-building skills.     Key Responsibilities: Acquire and build strong relationships with new affiliates Managing a portfolio of existing affiliates with a focus on performance optimisation Continuously develop existing affiliate deals through innovation and new commercial structures Work closely with low-performing affiliates to improve results and support key partners to further scale acquisition Suggest and implement growth initiatives across affiliate channels Stay up to date with affiliate marketing trends, regulations, and market changes Ensure KPIs, traffic, and revenue targets are met or exceeded Build and maintain strong relationships with key affiliates to maximise long-term partnerships Manage multiple affiliate accounts while analysing data to drive continuous performance improvement Manage affiliate platform CRM, commission structures, and budget allocation     Experience / Requirements: Proven experience in affiliate marketing, with a strong focus on new customer growth Demonstrated success managing and executing multi-channel affiliate campaigns Strong analytical mindset with the ability to interpret data and make informed decisions Excellent communication and relationship-building skills Experience with Income Access, GA4, Ahrefs, Microsoft Business Suite, and Jira is a plus     Preferred skills: Experience with HTML and CSS for landing pages and promotional materials Strong understanding of pre-regulated market dynamics Minimum 3 years’ experience in affiliate marketing with a successful track record in managing and optimising affiliate portfolio’s   What we offer? Inspiring Workspace: Our HQ in Sliema, Malta, with fantastic sea views, shower facilities, and an open-plan working environment Well-being Focus: Access to our Mental Well-Being Program Rewards: Refer a Friend Bonus Fitness: Discounted gym membership Health & Wellness: Private Health Insurance, Dental Insurance, and wellness vouchers Vibrant Culture: Regular social gatherings on our terrace, plus team and company events Flexibility: Hybrid working model to support work-life balance   For a confidential conversation please apply and get in touch - bryan.enriquez@pentasia.com

We’re looking for an AI Enabler to join a global team within a leading iGamingcompany. This role sits at the interserction of technology and business, helping drive AI adoption across multiple departments, including product, operations, marketing, and more. Ideal profile: • Strong experience in AI enablement, digital transformation, or similar roles  • Good understanding of modern AI concepts (LLMs, GenAI, prompt engineering)  • Experience delivering workshops/training to both technical and non-technical audiences  • Strong communication skills and a business mindset    

Business Development Manager – Live Casino (Europe)   New Business focused Fast growing Live Casino provider Remote role, based anywhere in Europe Competitive base + commission structure An established iGaming supplier is looking to hire a Business Development Manager to drive growth across a newly developed product line within the casino space. This role will focus on expanding commercial partnerships with global operators, identifying new revenue opportunities, and helping position a differentiated offering in a competitive market. You will take ownership of the full sales cycle, working closely with senior stakeholders to understand business needs and deliver tailored solutions that support player engagement and revenue growth. Alongside building a strong pipeline through your network, you’ll also contribute market insights to internal teams to support ongoing product evolution. The ideal candidate will bring a proven background in B2B iGaming sales, with experience selling complex solutions and engaging with key decision-makers across international markets. A strong commercial mindset, ability to operate autonomously, and consistent track record of closing deals are essential. Sound like you or someone you know? Please reach out.

We are looking for a VIP manager for a prize draw operator based in the UK. You will have VIP management experience and a real passion for customer service. This is a hands on role but will entail building out a VIP function so any experience doing that would be very beneficial. If you would like more information then please get in touch.

Role: Payments Manager Hybrid - Full time  A leader in iGaming is on the lookout for a Payments Manager on Malta. You will take responsibility for global duties, supporting Heads of Payments based in Serbia, Cyprus, developing relationships with PSPs, negotiating, travelling and more. Reporting to the Operations Director. Responsibilities: Overseeing day-to-day payment operations, including processing player deposits and withdrawals across various methods (cards, e-wallets, crypto). Ensuring the highest possible payment success rates by monitoring reliability and fixing failure patterns. Managing multi-currency operations. Handling high-level or escalated payment disputes and complaints. PSP & Vendor Relationships: Sourcing, onboarding, and integrating new Payment Service Providers (PSPs) and alternative payment methods (APMs). Negotiating commercial terms, fees, and service agreements with payment partners. Monitoring SLA (Service Level Agreement) performance to ensure timely settlements. Fraud Prevention & Compliance: Ensuring compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations. Working with fraud teams to identify, analyse, and mitigate fraudulent transactions. Staying updated on evolving financial regulations (e.g., PSD2, GDPR) across different jurisdictions. Analysis & Reporting: Analysing payment trends, including volumes, success rates, and transaction costs. Generating reports for senior management on payment performance and KPIs. Reconciling monthly payments and managing aged receivables. Technical Integration & Optimization: Collaborating with technical teams to optimize payment routing strategies. Testing new payment integrations and troubleshooting issues in the checkout  

Market Manager - Arabic Speaking Hybrid, Malta   About the Role We are launching a new online casino and sports betting brand aimed at Arabic-speaking customers, with a primary focus on the GCC region and the potential to expand into other Arabic-speaking markets. This is a true zero-to-one opportunity. We are looking for a Market Manager to be the cornerstone of this brand - the person who takes it from an idea to a living, growing business. You will own the day-to-day development of the brand across acquisition, promotions, customer support, and site operations, working closely with our central functions (product, customer support, design, payments, and CRM) to bring everything together. This role is ideal for someone entrepreneurial who wants the autonomy of building a brand from scratch, with the backing, infrastructure, and resources of an established operator behind them.   What You'll Do Own the brand’s Arabic voice, positioning, and content Drive customer acquisition with internal teams and partners Plan and execute promotions and CRM campaigns Manage site content, localisation, and user experience Support Arabic-speaking customers in the early phase Track performance and optimise key KPIs (acquisition, retention, NGR)   Who You Are  Fluent in Arabic and English Experience in iGaming (casino, sportsbook, or both) Hands-on and entrepreneurial - comfortable building from scratch Able to balance strategy and execution Based in Malta or open to relocating   Nice To Have  Knowledge of GCC markets Experience with affiliates / partnerships Background in launching new brands or markets   If you are an Arabic speaker with experience in the iGaming industry working as a Marketing Manager and looking for a unique opportunity to build a brand from scratch then Apply Now or email me directly at: chrysavgi.patera@pentasia.com

An established iGaming business is looking to hire a Head of Fraud and Payments. The successful candidate will be responsible for a comprehensive audit of all existing fraud and payments rules, processes, and tool configurations, identify gaps and inefficiencies, and drive both the redesign and the end-to-end implementation of improvements. This means digging deep to gain misunderstanding of the domain and rolling up their sleeves alongside the team - actively verifying that rules are correctly configured in the tools, that processes are documented and followed on the floor, and that changes are implemented as intended.  Main Duties & Responsibilities:   Conduct a thorough, end-to-end audit of all existing fraud and payments rules, processes, workflows, and tool configurations Design an improvement plan that prioritizes low hanging fruits and the 20% of effort with 80% of value. Ensure every change is fully implemented and working before sign-off — not just documented Build a function that is not dependent on any one individual: clear rules, well-documented processes, and a team that is developed to operate with increasing autonomy Personally validate rules and process changes directly within fraud and payments tools, checking that configurations are correct, that logic fires as expected, and that the team’s day-to-day operational experience reflects the intended design Work hands-on alongside the Fraud and Payments teams on a day-to-day basis — close enough to understand what is happening operationally, not just what is being reported Manage and develop the Managers and Team Leads: set clear expectations, give regular direct feedback, and build their capability to make sound decisions independently Conduct fraud risk assessments on existing and future business streams, taking personal ownership of the quality and depth of findings rather than delegating conclusions and actions Manage operational resourcing of current and future Fraud and Payments teams, ensuring capacity and capability are matched to business needs  Work closely with AML, CS, Compliance and other departments — contribute actively to resolving shared challenges or opportunities, not just act as a point of escalation Skills & Qualifications:   Pragmatic and resourceful — focused on what works, not on what looks good on paper Able to simplify complex processes and produce clear, structured guidance the team can follow Willing to do the work personally, not just direct others to do it Excellent communication skills both verbally and written Comfortable making trade-off decisions and taking calculated risks Detail-oriented and thorough — not satisfied with surface-level explanations or assumptions that have not been tested Direct, hands-on experience with fraud and risk tools: has personally configured rules, tested logic, and reviewed queues — not only managed people who do Organisational skills and ability to work on own initiative. Committed to developing their team: builds capability and frameworks over time so that people become more independent, not more reliant on the manager Strong analytical capabilities Combines structured thinking with a practical eye: able to design a process correctly and verify that it works as intended in practice Knowledge & Experience:   5+ years of experience in a risk management, fraud investigation, fraud operations, risk operations or similar role Previous manager-level experience in a Fraud/Risk/AML role from within gaming, with a demonstrable track record of staying hands-on with tools and processes rather than managing purely at a distance Experience writing effective manuals and guidance Proficiency in using Microsoft Office Suite Benefits: Private Health Insurance Monthly Fitness Subsidy

We are looking for a Head of AI to lead the rollout of Generative AI initiatives across a global organization. This role is focused on turning AI opportunities into practical, production-ready solutions that deliver measurable business value. Main Responsibilities: Lead a cross-functional Gen AI team, setting priorities, removing blockers, and ensuring delivery. Own and manage the Gen AI adoption roadmap from idea generation to production rollout. Assess and prioritize AI use cases based on business value, feasibility, and implementation effort. Make informed technical decisions around LLMs, RAG, AI agents, enterprise AI platforms, build-vs-buy options, and production readiness. Coordinate stakeholders, dependencies, risks, and delivery timelines across multiple teams. Report progress, outcomes, and ROI to senior stakeholders. Lead change management and adoption strategies to ensure AI solutions are successfully embedded across the business. Desired experience: Strong practical understanding of AI/ML and Generative AI technologies. Technology delivery experience, including AI/ML or complex technical projects delivered into production. Experience leading technology adoption and change management in complex organizations. Familiarity with LLMs, prompt engineering, RAG, AI agents, and enterprise AI platforms. Strong stakeholder management, communication, prioritization, and decision-making skills. Delivery-first mindset with a focus on shipping working solutions.  

Title: CRM Coordinator Location: Copenhagen, Denmark (Hybrid) Salary: Competitive (Depending on Experience) Pentasia are supporting an industry leading Crypto Casino in their search for a CRM Coordinator to join their team in Copenhagen. The successful candidate will plan, deliver, and optimise Danish-language CRM campaigns across email and SMS to drive customer engagement, retention, and customer lifetime value, while analysing performance and collaborating with marketing and acquisition teams to deliver targeted, data-driven communications that support commercial growth.     Role and Responsibilities Coordinate all Danish-language customer communications and content across the customer lifecycle Develop and recommend campaign strategies, formats, and delivery plans to improve engagement and profitability Support retention initiatives to increase customer lifetime value and reduce churn in the Danish market Collaborate with content and marketing teams to plan promotional activity and campaign timing Work closely with acquisition teams to align growth and retention strategies and support expansion into new markets Source and develop relevant content for customer communications Monitor, analyse, and report on email and SMS campaign performance (weekly and monthly KPIs) Own and manage the promotion calendar for the Danish market     Work Experience and Skills Experience in customer lifecycle and retention marketing within a digital subscription or regulated online industry Hands-on experience with CRM platforms and data analytics tools Fluent in Danish and English, both written and spoken Experience working with creative teams (e.g., design, content production) Strong understanding of retention marketing principles Industry knowledge in gaming, entertainment, or sports is beneficial but not essential     Personal Qualities and Behavioural Traits Strong team player with the ability to collaborate across departments Excellent communication and stakeholder management skills Highly organised with strong attention to detail Able to prioritise effectively and consider broader business impact Comfortable working in a fast-paced, performance-driven environment   If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

I am working with a leading iGaming betting services provider, on a crucial new hire into the London office. We are looking for an experienced Head of Trading/Trading manager who has managed a team; someone who has an deep understanding of trading and in play trading/odds; and someone who can manage and drive the trading product. This role is hybrid in their London office and offering a very competitive salary, bonus and benefits package. If your interested then APPLY or email - matt.chapman@pentasia.com