Leadership.

VP of Fraud & Payments Location: Remote (North America or Europe - must align with North American hours) Compensation: Competitive base salary + performance-based bonus We are partnering with a fast-growing, high-volume online gaming operator to appoint a VP of Fraud & Payments. This is a critical leadership role responsible for building, scaling, and optimizing the company’s fraud prevention and payments ecosystem across multiple products. This is a hands-on, high-impact position for a proven leader who thrives in fast-paced environments and can transform fraud and payments into a strategic advantage, not just a cost center. The Role As VP of Fraud & Payments, you will lead the function end to end, overseeing fraud strategy, payment optimization, tools, and team management. You will build scalable systems that reduce fraud losses, increase payment approval rates, and enhance the customer experience. Key Responsibilities Own and lead the full fraud detection, investigation, and prevention strategy across the customer lifecycle, including registration, deposits, gameplay, redemptions, promotions, and KYC Build, implement, and continuously optimize risk rules to detect and mitigate fraud patterns such as bonus abuse, multi-accounting, synthetic identity, and payment fraud Drive payment performance by managing authorization rates, chargebacks, and dispute processes while optimizing relationships with payment processors and card networks Lead decline analysis, BIN-level performance optimization, 3DS strategy, and chargeback representment programs Own the KYC and identity verification framework, including thresholds, escalation workflows, and manual review processes Evaluate, implement, and optimize fraud, identity, and payments tooling to ensure a scalable and proactive risk infrastructure Build and lead a high-performing fraud and payments team, establishing KPIs, SOPs, and performance standards Partner cross-functionally with Product, Engineering, Data, Compliance, and CX to reduce fraud, improve user experience, and support growth Develop reporting and dashboards to track fraud loss, payment performance, and operational efficiency, and provide regular executive-level insights Ideal Candidate Requirements 7+ years of experience in fraud, payments, or risk within iGaming, online casino, sports betting, DFS, or similar high-volume digital environments Proven track record of building or scaling fraud and payments functions from the ground up Deep expertise in chargebacks, payment processing, card network rules, and fraud prevention strategies Experience with KYC, identity verification systems, and fraud detection tools Strong analytical and data-driven mindset with a hands-on leadership approach Why Join The Team Competitive base salary + bonus structure Fully remote flexibility (North America or Europe-based) Opportunity to build and lead a critical function from the ground up High-visibility role with direct impact on revenue, risk, and growth

Our client is seeking a Vice President, Product Innovation to lead end-to-end product strategy, innovation pipeline, and portfolio performance. This executive leader will be responsible for envisioning, designing, and delivering high-value products, programs, and solutions that enhance customer value, drive revenue growth, and expand market impact. The role partners closely with marketing, finance, operations, and professional services to deliver future-forward offerings grounded in market intelligence, customer insight, and enterprise strategy. Key Responsibilities • Define and lead the long-term product innovation strategy aligned with enterprise objectives. • Translate vision into actionable product roadmaps with clear milestones, success metrics, and financial outcomes. • Drive cross-functional ideation, pilot programs, and commercialization of new products and enhancements. • Own and manage a diverse portfolio of programs, digital products, and emerging offerings. • Establish lifecycle management frameworks including performance evaluation, optimization, and sunsetting decisions. • Develop data-driven forecasting, pricing models, and go-to-market strategies. • Identify market trends, customer needs, and emerging technologies to fuel innovation. • Cultivate external partnerships, alliances, and potential acquisition opportunities. • Lead, mentor, and develop a high-performing product innovation team. • Collaborate cross-functionally to ensure cohesive execution and operational excellence. • Oversee departmental budgets, forecasts, ROI analysis, and scalable operating processes. Candidate Profile • 10+ years of experience in product management, product development, or innovation leadership. • Proven success launching new products and managing complex product portfolios. • Experience within entertainment, digital platforms, or consumer-facing products preferred. • Strong strategic, analytical, financial, and communication skills. • Demonstrated ability to lead and influence cross-functional teams. Education • Bachelor’s degree in Business, Computer Science, Marketing, Engineering, or a related field required. • Master’s degree or MBA preferred. Preferred Certifications • Certified Product Manager (CPM – AIPMM) • Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) • Professional Certified Marketer (PCM – AMA)  

Executive Director of Operations Schedule: Hybrid (2 - 3 days on-site)  Compensation: $200,000 - $250,000/year + Bonus   About the Role  Our client is seeking an Executive Director of Operations to serve as a strategic and hands-on leader driving operational excellence across the enterprise. This role is both highly strategic and deeply tactical, functioning as a connective hub across the organization to ensure that systems, processes, people, and platforms are aligned to deliver exceptional outcomes for our customers and partners. This leader will operate as a chief-of-staff-style partner to executive leadership, flexing up and down with teams as needed, leading complex programs end-to-end, and collaborating closely with all functions, including Technology, Product Innovation, People & Culture, Marketing, Finance, and Facilities.  What You’ll Do  Lead and execute an enterprise-wide operations strategy aligned with the clients’ mission, values, and long-term strategic plan  Build scalable operational frameworks, systems, and policies that enable growth, efficiency, and continuous improvement  Serve as a trusted partner to executive leadership, supporting strategic planning, program delivery, and cross-functional execution  Act as a cross-functional integrator, driving alignment and accountability across all departments  Oversee process design, workflow optimization, and operational KPIs  Lead vendor strategy, contract performance management, and service-level agreements  Partner with Technology, Product, People & Culture, Finance, and Marketing to ensure systems support evolving organizational needs  Guide system upgrades, data governance, risk mitigation, cybersecurity awareness, and business continuity planning  Own operational budgeting, forecasting, and resource allocation  Ensure compliance across legal, financial, data privacy, cybersecurity, and organizational policies  Maintain readiness for audits, certifications, and regulatory requirements  What We’re Looking For  Experience & Education  Bachelor’s degree in Business Administration, Operations, Finance, or related field (Master’s preferred)  10+ years of progressive operational leadership experience  Proven success leading enterprise operations, systems oversight, and organizational transformation  Experience driving complex, cross-functional programs from strategy through execution  Core Skills  Exceptional communicator that can clearly articulate strategy, priorities, and decisions to stakeholders at all levels  Hands-on and strategic mindset with comfortability zooming out to strategy and diving into execution  Strong problem-solving and decision-making skills in complex, fast-moving environments  Ability to manage multiple priorities while maintaining clarity and focus  Preferred Certifications   PMP, Lean Six Sigma (Green or Black Belt), CM, CSCP, or CMQ/OE  Why Join the Team  Opportunity to shape and scale enterprise operations with real impact  Highly visible, trusted leadership role with executive access  Collaborative, mission-driven culture rooted in accountability and continuous improvement  Meaningful work supporting communities and long-term organizational sustainability  We look forward to speaking with you!