Chrysavgi Patera.
Recruitment Consultant
As a recent MSc graduate in Entrepreneurship and innovation management, I understand the importance of adaptation, opportunism and perseverance. I jumped at the chance to join Pentasia, a fast-paced motivating and challenging work environment where I can apply my education and take my skills to the next level.
I specialise in digital marketing, sourcing talent for both Fintech and iGaming roles. I find the process of recruitment incredibly rewarding and love the solid relationships I build along the way too – in fact, it’s my favourite part of the job!
To get to know someone, finding what drives and inspires them, and then matching them with a dream job that aligns with their future goals - is a great feeling.
Latest Chrysavgi Patera Jobs.
Japanese Country Manager - Remote
Posted 14 days ago- £55,000 - £75,000
Japanese Country Manager - REMOTE **Must be Native or have native level proficiency in Japanese** Position Overview: As the Japanese Country Manager, you will spearhead our Japanese market operation strategy, driving strategic initiatives and overseeing all operational aspects in Japan. Your role is pivotal in establishing relationships with key stakeholders, optimising market penetration, and ensuring our brand's success in this dynamic region. We seek a proactive leader with deep industry knowledge, a passion for cryptocurrency, and a strong understanding of local market dynamics. Responsibilities: Develop and execute a comprehensive commercial strategy for Japan aligned with the business' objectives. Lead and manage all business operations in Japan, ensuring seamless execution of marketing, sales, and operational initiatives. Establish and maintain relationships with key partners, affiliates, and stakeholders in the Japanese market. Drive user acquisition and retention strategies, leveraging market insights to tailor campaigns for the local audience. Oversee social media management and content creation in Japanese, ensuring cultural relevance and high engagement. Collaborate with the global team to localize product offerings, promotional content, and customer service approaches. Monitor market trends, competitor activities, and regulatory changes to identify opportunities and mitigate risks. Provide regular reports and insights on market performance, challenges, and strategic recommendations to the executive team. Foster a customer-centric approach, ensuring high satisfaction and loyalty among our Japanese user base. Requirements: Proven experience in a senior management role within iGaming, cryptocurrency, or tech industries, with a strong focus on the Japanese market. Deep understanding of the Japanese market, including regulatory environment, consumer behaviour, and industry trends. Native-level proficiency in Japanese and fluency in English is essential. Exceptional communication and leadership skills, with the ability to inspire cross-functional teams. Strong analytical and problem-solving abilities, with a results-driven mindset. Tech-savvy, with a keen interest in cryptocurrencies and emerging technologies. Ability to work independently and manage multiple projects in a fast-paced, dynamic environment. Flexible and adaptable, thriving in a remote working environment. What We Offer: Fully remote working A dynamic and innovative working environment within a rapidly growing industry. Career progression If you are an experienced Country Manager for the Japanese Market within the iGaming industry as well as native or fluent in both Japanese & English then Apply Now to express your interest or email me at: chrysavgi.patera@pentasia.com
Senior Affiliate Manager - Remote (Must be GERMAN or FRENCH Speaker)
Posted 14 days ago- €40,000 - €55,000
Senior Affiliate Manager (Casino & Sportsbook) ***Must Be a German or French Speaker*** We see individuals who can lead and inspire, with a deep understanding of the online casino and sportsbook industries. As a member of our vibrant marketing team, you'll drive growth and innovation in our affiliate channels. Your role involves managing relationships, strategizing promotions, and analysing performance to enhance our affiliate partnerships. Key Responsibilities Create and implement affiliate marketing strategies. Monitor and analyse affiliate performance to measure effectiveness and profitability. Negotiate and oversee contracts and commission structures with affiliates. Collaborate with marketing to drive the affiliate program's success through creative and strategic marketing initiatives. Prepare regular reports on progress and performance. Ideal Candidate: Proven experience in affiliate management in online gambling. Strong analytical skills and data-driven mindset. Excellent communication and negotiation skills. Ability to lead and inspire a team towards achieving business goals. Language skills: English plus German and/or French We Offer - Competitive salary and bonus package - Opportunities for professional growth and advancement - A dynamic and supportive work environment Apply now directly and elevate your career to new heights! OR alternatively email me directly to express your interest at: chrysavgi.patera@pentasia.com
VIP Account Manager - Manchester (Onsite)
Posted 43 days ago- Manchester, UK
- £30,000 - £40,000
? Job Title: VIP Account Manager ? Location: Manchester (On Site) ? Role: Full Time Position Overview: We are seeking a highly motivated and experienced VIP Account Manager to join our dynamic team at our Crypto Casino and Sportsbook. This role is pivotal in maintaining and enhancing our customer relationships, ensuring high levels of satisfaction and loyalty among our players. Key Responsibilities: ? Customer Relationship Management: ? Act as the main point of contact for our VIP and high-value players. ? Develop and maintain strong relationships with players to ensure their needs are met and they are engaged with our platform. ? Customer Support: ? Provide exceptional support through live chat and other customer service tools. ? Resolve customer issues and queries efficiently, ensuring a high level of satisfaction. ? Back-Office Operations: ? Handle various back-office tasks to support the smooth operation of our platform. ? Manage player accounts, process withdrawals and deposits, and handle account verification processes. ? iGaming Expertise: ? Utilize in-depth knowledge of the iGaming industry to better serve our players and enhance their experience. ? Stay updated with the latest industry trends, games, and promotions to provide relevant information to players. Key Skills and Qualifications: ? Essential: ? Previous experience in live chat or similar customer service tools. ? Previous experience in back-office work. ? Previous experience in the iGaming industry. ? Additional Key Skills: ? Extra knowledge of additional languages is highly desirable. ? Direct communication experience with VIPs in the iGaming sector. ? Proficiency in Slack for internal communication. ? Knowledge of Confluence for documentation and knowledge sharing. ? Familiarity with Jira for task and project management. ? Strong understanding of casino and sportsbook operations and games. Personal Attributes: ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Ability to work independently and as part of a team. ? High level of integrity and professionalism. ? Ability to handle high-pressure situations and make decisions swiftly. Benefits: ? Competitive salary and performance-based bonuses. ? Flexible working hours. ? Professional development and career growth opportunities. ? A supportive and inclusive work environment. ? Access to the latest tools and technologies in the iGaming industry If you are an experienced VIP Account Manager looking for a new challenge, join a fast growing dynamic team and you are based in Manchester or willing to relocate there then Apply Now!
Head of CRM - (Russian OR Ukrainian Speaker) | Relocation to Spain Required
Posted 109 days ago- Barcelona, Spain
- Attractive, DOE
***Exclusive Opportunity*** Position: Head of CRM - Russian or Ukrainian Speaker Work model: Hybrid in Barcelona, Spain ***Relocation assistance provided*** Job Description: Customer Segmentation: Develop and refine customer segmentation strategies to effectively target different customer groups. Retention Campaigns: Design and implement retention campaigns to keep existing customers engaged and loyal to the platform. Acquisition Campaigns: Develop acquisition campaigns to attract new customers to the platform. This involves understanding market trends, competitor analysis, and identifying opportunities to expand the customer base Lifecycle Management: Implement lifecycle management strategies to nurture customers throughout their journey with the company, from onboarding to becoming VIP players. Data Analysis and Insights: Utilize data analytics tools and techniques to analyze customer behavior, identify trends, and derive actionable insights to improve CRM strategies and drive business growth. Personalization: Implement personalization strategies to deliver relevant and targeted experiences to customers across various channels, including email, SMS, push notifications, and in-app messaging. Compliance and Responsible Gambling: Ensure all CRM activities comply with relevant regulations and promote responsible gambling practices. Cross-functional Collaboration: Collaborate with other departments such as marketing, product development, and customer support to align CRM strategies with overall business objectives and ensure a seamless customer experience across all touchpoints. Technology and Tools: Stay updated with the latest CRM technologies and tools to streamline processes, enhance efficiency, and improve the effectiveness of CRM initiatives. Performance Monitoring and Optimization: Continuously monitor the performance of CRM campaigns and initiatives, track key metrics such as customer retention rate, customer lifetime value, and ROI, and optimize strategies based on performance insights. Requirements: Understanding of gaming culture, trends, and player motivations. Excellent verbal and written communication skills. Data-driven decision-making ability. Experience with customer relationship management software. Proven client relationship management experience in iGaming. Creative and out-of-the-box thinking skills Must be fluent in English & have sufficient command of Russian or Ukrainian. ***Portuguese or Spanish is a huge plus*** Therefore, if you are an experienced CRM Manager, looking to take the next step in your career, speak English & Russian or Ukrainian and you are based in Spain or seriously consider relocating there Apply Now OR Email me directly at: chrysavgi.patera@pentasia.com