I'm Andressa, I'm from Brazil. I moved to Europe a few years ago I have lived in 3 different countries, what I like to do the most is traveling and trying different foods.
Overview:We are seeking an experienced and dynamic professional to fill the role of Country Manager for Brazil in the rapidly evolving iGaming industry. The successful candidate will be responsible for overseeing and driving the growth of the company's operations in Brazil, ensuring compliance with local regulations, and developing strategic partnerships to establish a strong presence in the Brazilian market.RESPONSIBILITIES:Market Analysis and Strategy:• Conduct thorough market research to identify opportunities and challenges within the Brazilian iGaming landscape.• Develop and implement strategic plans to capitalize on market trends and consumer behavior.• Analyze competitor activities and market dynamics to adjust strategies accordingly.Regulatory Compliance:• Stay abreast of local regulations and ensure the company's activities align with Brazilian gaming laws.• Collaborate with legal and compliance teams to obtain and maintain necessary licenses and approvals.• Implement and enforce responsible gaming practices in accordance with local regulations.Business Development:• Identify and pursue business development opportunities, including potential partnerships, collaborations, and acquisitions.• Establish and maintain strong relationships with key stakeholders, including, industry associations, and local businesses.• Negotiate and finalize agreements with partners to enhance the company's market position.Operations Management:• Oversee day-to-day operations of the company's activities in Brazil.• Work closely with internal teams to ensure seamless execution of marketing, customer support, and technical functions.• Monitor key performance indicators and implement improvements to optimize operational efficiency.Brand Building and Marketing:• Develop and execute marketing strategies to build brand awareness and attract customers in the Brazilian market.• Collaborate with the global marketing team to localize campaigns and promotional activities.• Implement customer retention initiatives to ensure long-term success in the market.Financial Management:• Develop and manage budgets for the Brazilian market, ensuring financial goals are met.• Monitor financial performance and implement strategies to maximize revenue and profitability.QUALIFICATIONS:• Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.• Proven experience in a similar role within the iGaming industry or related sectors.• In-depth knowledge of the Brazilian iGaming market and regulatory environment.• Strong business acumen, negotiation skills, and a track record of successful partnerships.• Excellent communication and leadership skills.• Ability to thrive in a dynamic and fast-paced environment.Location: Fully RemoteIf you are a strategic thinker with a passion for the iGaming industry and have a proven track record of driving business success in Brazil, we invite you to apply for this exciting opportunity. Join their team and be a key player in shaping the future of the company in one of the most dynamic gaming markets globally
A global Gaming Technology operator is looking for a Payments Agent in Sao Paulo to join their international team. This is a hybrid role. Let's start with the role The Payments Agents are responsible for processing the customers' documents verifications and withdrawal requests by applying all the respective rules and procedures. As a Payments Agent you will: Collect and analyze key information in accordance with the regulations of the competent auditing authorities; Notify customers about the results of their KYC and withdrawal requests via e-mail or private messaging; Verify documentation and approve withdrawals; Communicate with other departments, following pending issues related to customer's identification or withdrawal; Collaborate with team leader & colleagues from various departments, including leading shifts and distribution of daily tasks for the whole team; Guarantee the secure and confidential management and sharing of sensitive information; Ensure compliance with all AML laws and regulations; Update customer database and improve past data entries; Monitor KYC and Payments automations, ensuring that any problem will be properly handled and informed throughout the affected teams; Generate high-quality reports; Participate in cross departmental projects. What you'll bring Availability to work on shifts, including nights and weekends. Observation and attention to detail; Service Orientation — Actively looking for ways to help customers; Communication and organizational skills; Good skills in Google Suite and MS Office (Including Power BI) Good Knowledge of English language (Verbal and Written); Relevant working experience in a back-office role will be considered an asset.