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An excellent Payment provider within iGaming are looking for a senior B2B support agent. The successful candidate will join a dynamic, vibrant and professional team with clear goals for the continued expansion of the business.
The scope of the Support role is to make sure that all merchants get a fast and friendly answer to all their questions and that our day-to-day co-operation is running as smoothly as possible.
This person will be involved in the entire life cycle of a merchant, liaising with the Account Management team to ensure the smooth and successful on-boarding of new clients. To be able to coup with our Merchants and always have a solution in place the Support Agent also needs to work closely with our Tech and Operations team. Communication skills, both internally and externally, are key for this role!
- Experience in payments and customer interaction, preferably from a merchant or payment provider
- Native English speaker, additional European languages is qualifying
- Analytic and problem-solving skills
- Good level of IT, including the proficient use of Microsoft Office applications
- Relevant degree or applicable work experience
What you'll get:
- Endless career opportunities
- Fun, encouraging environment
- Competitive remuneration packages and other company benefits
Interested candidates should either apply directly or send their cv to email@example.com
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