We are seeking to recruit one key individual, Head of On-line Casino / CRM , for our customer who is looking to build and grow the on-line casino and gaming division of the land based operation based in Geneva.
The ideal candidate would need previous experience of on-line casino marketing and operations.
You would also need to speak fluent French and English.
• Management of online games and your team.
• Develop the raw product of online games, while defining the Marketing strategy (recruit and retain customers)
• Contribute to the implementation of processes and operational and technical needs, ability to build up its own operational team.
• Stay informed about market trends, competition, customer service issues, technology.
• Analyze the numbers: produce reports, track performance indicators (conversion, average basket, traffic) and be creative in suggesting actions to increase turnover.
• Minimum of 5 years experience in a similar position in the Online Games sector
• Experience working in a customer-focused environment and demonstrated ability to create systems and procedures to achieve customer satisfaction.
• Ability to make timely decisions, anticipate problems and provide creative solutions. •
• Skills in verbal and written communication in French and English.
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