CRM Coordinator

  • Location: Malta
  • Salary: Competitive
  • Type: Permanent
  • Job reference: 25562

A fast growing iGaming operator are currently seeking a CRM Coordinator to join their CRM function. This person will be reporting to the Head of CRM and will be coordinating and executing CRM projects and campaigns.

Roles and Responsibilities:

  • Assist the CRM Team with day to day tasks and coordinate CRM projects and activities as requested
  • Liaise with the design and content team to ensure efficient delivery of campaigns
  • Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
  • Compile and provide feedback on CRM Tools
  • Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
  • Create and distribute customer surveys
  • Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
  • Provide campaign monitoring and evaluation including customer support feedback
  • Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.

Requirements:

  • Previous experience in a marketing function, ideally dealing with CRM tools.
  • Good knowledge and experience using HTML code
  • Confident using MS Office to generate reports
  • Fluency in English 

What you will get:

  • A multicultural environment that promotes growth of people
  • Competitive remuneration packages
  • Additional benefits including - fitness allowance, private health insurance, fresh fruit daily, VIP discount scheme and more.

Interested? Great, let's talk! Apply directly or send an email to chanelle.demanuele@pentasia.com

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