Lead VIP Manager - Dutch .

Sub banner

Lead VIP Manager - Dutch

Posted 53 days ago
MaltaAttractive + relocation package on offerJob Reference: 35131
Are you a Native Dutch Speaker?  Are you looking to head up an entire VIP Function?

Pentasia are supporting a pioneering operator looking to revamp there customer loyalty department. 

A relocation allowance is available for this position.

  • Set up and own processes to actively monitor player activity.
  • Proactively growing this area of the business and build a team should the need arise.
  • Reporting any pain points to the product team with full briefs.
  • Proactively contact players who are about to reach or have already reached certain checkpoints (related to AML and RG). Explain the process and help with it as much as possible.

  • Have at least 3 years of experience with VIP Management & Monitoring within the Igaming industry.
  • Have a very strong knowledge of compliance areas KYC, SOF, AML and player safety.
  • Fluent in written and spoken Dutch and English

What they offer:
  • A hybrid working model with 2 days working from a fabulous office and up to 3 days working from home.
  • Private parking.
  • Private Health insurance.
  • Wellness Allowance