Lead VIP Manager - Dutch
Posted 53 days agoMaltaAttractive + relocation package on offerJob Reference: 35131
Are you a Native Dutch Speaker? Are you looking to head up an entire VIP Function?
Pentasia are supporting a pioneering operator looking to revamp there customer loyalty department.
A relocation allowance is available for this position.
Responsibilities:
Requirements:
What they offer:
Pentasia are supporting a pioneering operator looking to revamp there customer loyalty department.
A relocation allowance is available for this position.
Responsibilities:
- Set up and own processes to actively monitor player activity.
- Proactively growing this area of the business and build a team should the need arise.
- Reporting any pain points to the product team with full briefs.
- Proactively contact players who are about to reach or have already reached certain checkpoints (related to AML and RG). Explain the process and help with it as much as possible.
Requirements:
- Have at least 3 years of experience with VIP Management & Monitoring within the Igaming industry.
- Have a very strong knowledge of compliance areas KYC, SOF, AML and player safety.
- Fluent in written and spoken Dutch and English
What they offer:
- A hybrid working model with 2 days working from a fabulous office and up to 3 days working from home.
- Private parking.
- Private Health insurance.
- Wellness Allowance