Junior IT Support Executive.

My client, a leading company in the IT sector, is looking for a Junior IT Support Executive to join their team on-site in Malta.
 
Our client is an independently managed IT services provider boasting a remarkable track record and years of demonstrable expertise.

They are dedicated to creating and upholding state-of-the-art, dependable, and efficient business IT networks, harnessing a diverse range of innovative cloud-first technologies.

This is an exciting chance for professional growth and career advancement, with the added support of learning and development initiatives from my client.
 

Main responsibilities:

• Serving as a pivotal point of contact for clients in resolving technical support inquiries.
• Contributing to the successful implementation of technology initiatives. 
• Overseeing various support communication channels, including the IT Service Helpdesk, to meet IT department service level objectives.
• Collaborating closely IT experts to support operational business activities reliant on cutting-edge technologies.
• Delegated IT operational duties on infrastructure, office productivity, and business systems.
• Installing, administering, and troubleshooting endpoint devices and peripherals on client systems.
• Working towards further understanding and learning of key areas of our technology stack.
• Developing and maintaining technical documentation; and Continuously supporting the security culture and upholding of all IT and security policies within the Company, through induction, training, and other activities.

Desired experience and skillset:

• Demonstrate natural curiosity fueled by a love for technology
• Be a great team player, showing initiative and commitment;
• Possess strong verbal and written communication skills.
• Prior experience is desirable but not mandatory; and Formal IT qualifications are essential.
• Possession of a Maltese or International Driving License is preferred.