IT Support Specialist.

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IT Support Specialist

Posted 63 days ago
Malta, Europe€25k to €30kJob Reference: 34912

iGaming Client looking for an IT Support Specialist

  • Chance to work with key industry leaders.
  • Hybrid Balance with Monday to Friday Office hours.
  • Work on a modern state of the art tech stack handling up to 12 million users a day.


Salary : €25k to €30k



  • Providing technical assistance and resolving hardware, software, and network-related queries.
  • Establishing and maintaining support for computer networks, encompassing LAN, WAN, and VPN connections.
  • Regularly monitoring and ensuring the proper functioning and security of computer systems.
  • Responding to IT support inquiries via tickets, emails, and phone calls in a professional and timely manner.
  • Assisting in managing user accounts and access controls.
  • Conducting routine system maintenance, including updates, patches, and backups.
  • Creating and maintaining comprehensive technical documentation and knowledge base articles.
  • Delivering training and guidance to end-users on software and hardware utilization.



  • Previous experience in a IT support role.
  • Profound knowledge of computer hardware, software, and network systems.
  • Familiarity with operating systems (Windows, macOS, Linux), productivity suites (Microsoft Office, G Suite), and common software applications.
  • Fundamental understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
  • Exceptional problem-solving skills with the ability to diagnose and resolve technical issues effectively.