Technical Integration Specialist - Malta

Location Malta
Job Type Permanent
Salary Negotiable
Reference 30386

My Client in the Fintech industry is looking for a Technical Integration Specialist to join their team in their Malta based office:

 

Main responsibilities:

  • Working with clients to help them implement the Products and Services in accordance with the completed discovery & assessment and the technical specifications
  • Pro-actively monitor the client’s integration progress
  • Document all activities until the project is completed
  • Ensure all integrations are completed efficiently and to a high technical standard
  • Provide a technical handover to affiliate teams to make sure everyone is aware of the implementation details
  • Troubleshooting reported technical issues to identify the root-cause
  • Provide solutions to reported problems or escalate any system errors/bugs
  • Take ownership of any reported errors/bugs until a satisfactory resolution is achieved
  • Proactively monitor and maintain all transaction processing systems
  • Participate in the out-of-hours (on-call) schedule (including weekends) to support any technical emergencies

 

Main requirements:

  • Previous experience in a customer service/ technical support/testing role (ideally in the financial services sector)
  • Previous payment card industry experience is a big plus (either in acquiring bank or online payments institution) 
  • Bachelor’s degree (or equivalent) in Information Systems / Information Technology / Business & Computing is a plus
  • Fluent written & spoken English
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